Thechillitrail Reviews 64

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality and rich, authentic flavors, often highlighting the perfect balance of heat and depth. Many find the chilli pastes to be incredibly versatile, enhancing a wide variety of dishes from everyday meals to special recipes, and becoming a staple in their kitchens. The ordering process is frequently described as seamless and efficient, with many consumers appreciating the quick and well-communicated delivery service. However, some customers noted that the delivery cost can be expensive relative to the product price. Additionally, a few people mentioned receiving their gift orders in standard shipping boxes with "fragile" tape, which they felt detracted from the presentation for gifting purposes.

What people talk about most

Product

Users describe positive interactions with the product, consistently praising its amazing taste, unique... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the products for their... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speedy and... See more

Order

Customers consistently note positive experiences with order. Many reviewers express their satisfaction and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A brilliant brand and product, handmade in Brighton. The two co-founders are genuinely lovely people who are clearly putting their heart and soul into The Chilli Trail, and it truly shows in the qua... See more

Rated 5 out of 5 stars

Chilli Trail chilli paste is absolutely brilliant — rich, bold, and beautifully balanced. It has a deep, authentic chilli flavour with just the right level of heat, rather than being overpowering, and... See more

Company replied

Rated 5 out of 5 stars

This Sri Lankan chilli paste is next-level. The flavour is rich, smoky, and beautifully balanced with just the right amount of heat. I’ve been adding it to rice, noodles, stir-fries, even on top of... See more

Company replied

Rated 5 out of 5 stars

We loved the curries we ate in SriLanka and tried both the regular and vegan ChilliTrail pastes in the hope of reliving our travels. We are not disappointed - both pastes are super tasty, we use it w... See more


Company details

  1. Food Manufacturer
  2. Condiments Supplier

Written by the company

We're a small-batch chilli condiment business based in Brighton, inspired by flavours discovered during our year's travels.


Contact info

4.8

Excellent

TrustScore 5 out of 5

64 reviews

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Rated 5 out of 5 stars

Delicious chilli paste

Delicious chilli paste. My son loves it. So much so that we bought 6 jars as we go through so much! So versatile - we use it to enhance the flavour of so many dishes. Great to support a friendly, local growing business too.

April 21, 2026
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Rated 5 out of 5 stars

I recently tried this Sri Lankan chilli…

I recently tried this Sri Lankan chilli paste and it completely exceeded my expectations. The flavour is incredibly rich and authentic, with the perfect balance of heat and depth. You can really taste how original and well-crafted it is. Without a doubt, it’s the best chilli paste I’ve ever had – I highly recommend it to anyone who loves bold, unique flavours.

April 25, 2026
Unprompted review
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Reply from Thechillitrail

Reading this has made our day! We can’t thank you enough for the kind words

Rated 5 out of 5 stars

The Chilli Trail Paste

A really great product full of flavour and quality ingredients. Arrived on time safely with great communication beforehand. The product is at the right price. Tastes absolutely amazing on bread, cheese or in a recipe.
I can't wait to properly cook with it again.

April 7, 2026
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Reply from Thechillitrail

Thank Joanna, we’re so pleased you love the taste and our speedy shipping. We look forward to seeing your next order!

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Rated 5 out of 5 stars

Not only is it spicy

Not only is it spicy, but it has a great texture, is packed with flavour, and goes with anything on your plate!

April 10, 2026
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Reply from Thechillitrail

You’re the man! Thanks Michael

Rated 5 out of 5 stars

Tried this recently and I’m actually…

Tried this recently and I’m actually obsessed 🌶️

The flavour is so unique—honestly nothing like I’ve had before—and it’s got that perfect balance of heat and depth. You can really taste the quality too, it doesn’t feel like your average jarred chilli paste at all.

And the branding? So good!! Properly stands out! Can’t wait to spice up my dishes. 🌶️

April 14, 2026
Unprompted review
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Reply from Thechillitrail

Such a lovely review, thank you so much Chloe!

Rated 5 out of 5 stars

Really delicious shrimp chilli paste

Really delicious shrimp chilli paste. I add it on top of many dishes and use it as a base for curries. Couldn't recommend it enough and I keep coming back for more

April 2, 2026
Unprompted review
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Reply from Thechillitrail

Thanks Ben! We really appreciate the kind words

Rated 5 out of 5 stars

The best ever

I don't think you will find a better chilli oil on this planet!

March 11, 2026
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Reply from Thechillitrail

Hey Rishi, we’re so incredibly pleased that you love our products! We can’t wait for you to try more

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Rated 5 out of 5 stars

I have this paste with EVERYTHING

I have this paste with EVERYTHING I love it!
Tuna salads, sandwiches, chicken and rice, scrambled eggs. I just love this stuff!

March 12, 2026
Unprompted review
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Reply from Thechillitrail

We have it on everything too! Thanks for writing us a review - we can’t wait for you to try our upcoming products…

Rated 5 out of 5 stars

Excellent Cilli paste, Excellent service!

I first enjoyed the Cilli trail's paste after buying a jar in Arundel, and was so impressed I decided to order more once the jar had emptied. ( it did not take long, I used it a lot!) Unfortunately, through no fault of Theo or Harriet's the order went adrift (Thank Evri!) but Theo quickly remedied the situation, sending out a new order, in short order! I will certainly be ordering again. An excellent product

March 9, 2026
Unprompted review
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Reply from Thechillitrail

Thanks Rick, we really appreciate the kind words and thanks again for being so understanding with the Evri issue. We can't wait to send you more jars in the future! Theo

Rated 5 out of 5 stars

Delicious chili oil!

Delicious chili oil!! I went through a jar way too quickly! Speedy shipping and great customer service as well

February 1, 2026
Unprompted review
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Reply from Thechillitrail

Thanks Milli, so pleased you loved our product

Rated 5 out of 5 stars

Tastiest chilli paste I’ve ever had

Tastiest chilli paste I’ve ever had. Seamless delivery, great packaging. Would highly recommend!

March 7, 2026
Unprompted review
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Reply from Thechillitrail

We really appreciate the kind words, thanks so much Lola!

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Rated 5 out of 5 stars

Tastes gooood!

Very tasty! Quick postage and feel like a very hands on, genuine, small biz. Intending to buy some more soon.

January 1, 2026
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Reply from Thechillitrail

Thanks so much Sam, we can't wait to ship you some more jars!

Rated 5 out of 5 stars

Love the Chilli Trail!

Firstly l love the back story of The Chilli Trail. What Harriet and Theo have created is pretty special. I ordered two jars of their chilli paste. I would point out that the online ordering took about a minute, it was seamless. And then a few days later the parcel arrived.
I am a foodie and do all the cooking at home. I cooked the chilli con carne using the recipe on their website, decided to use one tablespoon of the Sri Lankan chilli paste and it was brilliant . I also used it to marinate some chicken the next day, amazing flavours. So yes The Chilli Trail gets 10 out of 10 from me. Great also how they are giving some of their profits to support a charity. Love a business with a heart!!

February 20, 2026
Unprompted review
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Reply from Thechillitrail

This is such a lovely message, it means a lot Tim! We can’t wait to hear what else you use the chilli paste. We look forward to telling you about our new product very soon!

Rated 5 out of 5 stars

So tasty! Great gift!

Speedy delivery and lovely packaging! Dad absolutely loved the chilli paste for his birthday. The flavour is so unique to others we have tried on the market and great value, really delicious with eggs & in dinners. Wish they had more products in the range!

January 23, 2026
Unprompted review
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Reply from Thechillitrail

Thank you Vannesa! Don’t worry, you won’t have too long to wait with our next product…stay tuned

Rated 5 out of 5 stars

Quality products at an excellent price

Quality products at an excellent price. The customer support was great and the chilli paste is even better. I used it for lots of different recipes and just to spice up some classics. Would definitely recommend!

February 23, 2026
Unprompted review
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Reply from Thechillitrail

Thanks for the great review, it means a lot to Harriet and I!

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