The Chocolat Story Studio Reviews 13

TrustScore 4.5 out of 5

4.4

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4.4

Excellent

TrustScore 4.5 out of 5

13 reviews

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Rated 5 out of 5 stars

Amazing as always

Amazing as always. Trace is friendly and inviting and the chocolates are as yummy as ever. 100% recommend!

March 4, 2024
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Reply from The Chocolat Story Studio

Thanks for the review 🫶🏼 and we hope you enjoyed the chocolates
Trace x

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Rated 5 out of 5 stars

Imagination Chocolate Workshop

Trace is absolutely brilliant with children, my great nephew’s had a wonderful morning, not only painting a mould of their choice and then filling it with a beautiful chocolate ganache, they also learned about the origin of the cocoa pod/bean and the process too.
Plus tasted chocolate and had a cup of hot chocolate with cream & marshmallows.
Can’t wait to return.

February 13, 2024
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Reply from The Chocolat Story Studio

Thanks for the review Jayne ,
We are so pleased they all enjoyed it , including yourselves . We look forward to you all returning and having a go yourself!
Trace x

Rated 5 out of 5 stars

Brilliant evening with Tracy and Santa

Brilliant evening with Tracy and Santa, although the 2 yr old kept eating the house before we made it 😂

December 1, 2023
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Reply from The Chocolat Story Studio

we didn’t promise you would go home with a perfectly made (ate ) chocolate house! 🤣

Thank you for the review and we hope you have a fab Christmas and see you in the new year 💕
Trace

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Rated 5 out of 5 stars

Amazing!

The product looks amazing and you can tell time and effort has been put into it. Well worth the money and super fast delivery as well.

November 29, 2023
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Reply from The Chocolat Story Studio

Thanks for the review .. . Enjoy the chocolates 💕 Trace x

Rated 5 out of 5 stars

Ace all Round!

ace looking chocolates, presentation is ace and delivery was ace.
thank you

November 21, 2023
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Reply from The Chocolat Story Studio

Thanks for the review . We hope you enjoy the chocolates .
Trace

Rated 5 out of 5 stars

A really lovely afternoon in a lovely environment

A really lovely afternoon in a lovely environment with a lovely lady. I'm late finding out about this great place and small business but I will make up for it by returning not just with my son but myself as well!

October 31, 2023
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Reply from The Chocolat Story Studio

Thanks for the review Amanda , we look forward to seeing you both . Trace x

Rated 5 out of 5 stars

A brilliant two hours

My two grandchildren have had two wonderful experiences, one making chocolate planets , the other chocolate Halloween eyeballs. Trace’s attention to detail is amazing and she gives each child all the individual attention they need. Would recommend one hundred per cent

October 27, 2023
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Reply from The Chocolat Story Studio

Thanks for the review Sue , we look forward to seeing you all again at our Christmas workshops
Trace x

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Rated 5 out of 5 stars

Brilliant time

My 7yo had a fantastic time making Halloween Eye melting hot chocolate bombs. We are already looking to book for Christmas. Such a warm welcome, amazing space and great fun.

October 27, 2023
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Reply from The Chocolat Story Studio

Thank you for the review :) , looking forward to seeing at the Christmas chocolate workshop .
Trace x

Rated 5 out of 5 stars

Great virtual chocolate class for kids' birthday party

We had an online class with Trace for my 11 year old daughter and a few of her friends last weekend. Trace was great - in the planning with sending out the kits, and explaining how it would work on the day, and dealing with our tech issues as well as the class itself! The girls had great fun, learnt about chocolate as well as made their chocolates - which came out so much better than we expected! And we have edible paints left over and of course the reusable moulds so will be making more chocolates soon. Delight all round! Thank you so much Trace!

April 21, 2023
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Reply from The Chocolat Story Studio

Thanks emma for the review , and thank you for letting us be part of your daughter’s birthday celebrations . We loved it ! Trace x

Rated 1 out of 5 stars

I did not receive anythingn so I lost…

I did not receive anythingn so I lost my money.
On top of that, it was something I needed for Easter. When I ordered it, it says it would have been on time but nothing arrive so the Easter cake I planned was also ruined.
Never ever again.

March 26, 2023
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Reply from The Chocolat Story Studio

Hi Antonio .
We are sorry that the first class parcel hasn’t arrived . This was deliver by 1st class on the 29th march and should have been with you the next day . If you had tried to reach out with us through our website we could have dealt with this in a better way , than leaving a 1 star review , and not giving us chance to reply or deal with it as our customer service is first class .. This is the first ever response from a customer this way which doesn’t resolve your issue . Also once a parcel has left us and in the hands of a parcel service it is difficult for us to keep track of all our customers order and know if there is an issue if the customer doesn’t reach out and ask for guidance . We would recommend you contact us with order number and we can provide you with all proof of delivery and deal with the one star view is a better way . Trace

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