The Debt Centre Reviews 

331
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, professional, and understanding, often highlighting their non-judgmental approach. Many people found the customer service exceptional, with advisors patiently guiding them through complex processes and explaining everything clearly. The overall service provided is frequently described as excellent, making the user experience easy and stress-free, often leading to significant relief and positive outcomes for their financial situations. However, some customers also noted limitations in the contact process, with a few experiencing situations where direct assistance was not possible, leading to referrals to other services or basic answers via certain communication channels.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Service

Reviewers mention positive feedback about service, highlighting the helpfulness and professionalism of the... See more

User experience

Users describe positive interactions with the user experience, often highlighting the professionalism and... See more

Customer communications

Customers had ambiguous experiences with contact, with some expressing regret for not contacting the company... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ryan is really good at his job and gives you some valuable information to help make your debts easier. Very friendly and knowledgeable. Appreciate the support with all the other things and extra bits... See more

Rated 5 out of 5 stars

Have been struggling for a long time as a single father with debts breathing down my neck but within 15 minutes of filling out the form Ryan from the debt centre took me through everything single step... See more

Company replied

Rated 5 out of 5 stars

These are absolutely amazing, the staff are amazing,my advisor was Ryan, he was great, he was very professional yet friendly and warm so i felt totally reassured. The other staff too, was also warm,... See more

Company replied

Rated 5 out of 5 stars

What can I say?....Well..... Ryan and Daniel have been absolutely amazing! They both held my hand and walked me through the entire process, explained every detail, met me with humour and made me f... See more

Company replied


Company details

  1. Alternative Financial Service

Written by the company

The road to debt freedom is there... you just have to decide to drive on it! We are here to help you consolidate your debts into one affordable monthly payment. You could legally write off up to 80% of your debts though our Government Scheme. We treat every customer as an individual and our support is tailored to your personal circumstances, ensuring your best interests are central to our advice. We define ourselves by our values as a business. These values inform the way treat our customers and our staff.


Contact info

4.9

Excellent

TrustScore 5 out of 5

331 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(331)

100 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful

I really appreciate the team which help me out espeically Ryan about my debt I had so much stress but after I spoke to the debt center and Ryan i felt at ease he is so friendly and helpful
I am so relaxed now they helped help n resolve my issues .

November 20, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Kevin

Thank you so much for the 5-star review! We're really glad we could support you on your journey, and it means a lot that you took the time to share your experience.

Your feedback truly helps us continue making a difference.

All the best for the future
The Debt Centre

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Rated 5 out of 5 stars

Brilliant service

I really appreciate the team which help me out about my debt I had so much stress but after I spoke to the debt center I would like to mention
( MR SHERAZ ) name who handle my case he is so friendly and helpful
am so relax now they help n resolve my issues to reduce huge monthly amounts

November 20, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Mahdi

Thank you so much for your kind words and 5 star review.

It really means a lot to the whole team, especially Sheraz, knowing that your experience with us has been so positive. And to others seeking financial help with their debts, this will go a long way.

Much appreciation.

All the best for the future
The Debt Centre

Rated 5 out of 5 stars

Well I managed to collodate my debts…

Well I managed to consolidate my debts into 1 monthly payment thank you Ryan and Shraz. Absolutely sterling work. Thank you Rob l

October 29, 2025
Unprompted review
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Reply from The Debt Centre

Hi Rob

We really appreciate your kind words and the 5-Star review!

It's always rewarding to know that our support has helped in a meaningful way. Your feedback motivates us to keep helping others find a fresh financial start.

All the best
The Debt Centre

Rated 5 out of 5 stars

Ryan Stanley is a really good bloke who…

Ryan Stanley is a really good bloke who is calming and makes the process so easy and knows how to keep you calm and explains everything so well
He's amazing
Thanks Ryan

October 27, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Steve

Thank you for leaving such a great review. I'm glad we have managed to help you on your debt journey and find the best solution for you.

We wish you all the best for the future
The Debt Centre

Rated 5 out of 5 stars

100% recommend!

I had a wonderful experience & can’t recommend them highly enough! Ryan and Daniel handled my case, they were awesome. Very professional, polite, helpful and incredibly supportive as I was going through a really hard time in my life and I didn’t really want to speak to anyone. But they have helped me so so much and now I can see a bright future ahead. Thank you so much guys!

October 16, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Ashley

Thank you so much for taking the time to leave such an amazing 5-star review!

We're delighted to have helped you sort out your debts. Feedback like yours is not only appreciated, but helps us keep delivering the best for people in similar situations.

Daniel and Ryan appreciate your comments more than you know.

All the best
The Debt Centre

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Rated 5 out of 5 stars

That you can get the help you need

The team were very kind and helpful from start to finish explaining every step clearly, and that you can call anytime if you have a problem, its a great weight off my shoulders and i can sleep properly at night 🌙, I'm feeling better in myself, you all deserve a medal 🏅 as big as a dustbin lid! X

October 10, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Andrea

Thank you so much for the 5-Star review. We're really glad we could support you on your journey, and it means a lot that you took the time to share your experience.

Your feedback truly helps us continue making a difference

All the best to you in the future
The Debt Centre

Rated 5 out of 5 stars

Easy process a massive weight of my…

Easy process a massive weight of my shoulders, danny has been amazing, guided from start to finish and amazing what you can save knowing the truth about certain companies, i was very nieve to intrest rates ect... easily done !! Cant thank you enough danny and the team keep up the great work !!!!

September 25, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Matt

Thanks so much for taking the time to leave us a 5-star review! Feedback like yours is not only appreciated but also helps us give help to more people like yourself.

All the best for the future
The Debt Centre

Rated 5 out of 5 stars

These guys and girls are absolutely…

These guys and girls are absolutely amazing… can’t thank the whole team enough.
Especially Daniel and Jason.
After a long struggle over the past few years, and a divorce that left me in financial ruin, I can finally breathe a bit again. No more sleepless nights over worries of how I’m ever going to be able to get my life back in control, and provide for my little one ..
you lot are the best.

September 18, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Brian

We're really grateful for your kind words and the 5-star rating! - Thank you.

It's always a pleasure to hear when our service hits the mark. Your feedback means a lot and motivates us to keep doing our best for people like yourself, who need debt help.

All the best
The Debt Centre

Rated 5 out of 5 stars

Daniel is awesome!!

Daniel, and his team were fantastic. In a very mentally draining period for me, they helped me through everything. I cannot thank them, or recommend them enough!!

September 4, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Chris

We really appreciate your kind words and the 5-Star review!

It's always rewarding to know that our support has helped in a meaningful way - and your feedback motivates us to keep helping others find a fresh financial start.

All the best in the future
The Debt Centre

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Rated 5 out of 5 stars

Trust

Honest helpful

September 13, 2025
Unprompted review
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Reply from The Debt Centre

Hi Harpreet

Thanks for the 5-Star Review!

We're really glad we could support you on your journey.

All the best to you
The Debt Centre

Rated 5 out of 5 stars

My experience with the Debt company was…

My experience with the Debt company was amazing from the first moment Ryan spoke to me he made me feel relaxed no judgement was made he went above and beyond to help me he deserves more than 5 stars he is very knowledgeable and confident in his job he treats you like a human been no judgement was made at any stage throw our conversations he helped me every step of the way he deserve a pay rise for listening to me so if anyone is struggling please don’t hesitate to speak to them straight away thanks again Ryan

August 20, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Margaret

Thank you so much for your kind words and 5 star review.

It really means a lot to the whole team knowing that your experience with us has been so positive. Especially to those seeking financial help with their debts, this will go a long way.

Much appreciation.

All the best for the future
The Debt Centre

Rated 5 out of 5 stars

What can I say?....Well.....

What can I say?....Well.....
Ryan and Daniel have been absolutely amazing! They both held my hand and walked me through the entire process, explained every detail, met me with humour and made me feel totally at ease.
They are both an absolute credit to humanity and if I could buy them a few beers, I definitely would.
What absolute stars 🌟
Thank you both so much, you truly have made such a huge difference to my life, 1 that now, going forward, will be a lot less stressful and for a change, allow me to breathe whilst navigating life as a 50 something freshly divorced woman.

August 26, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi there

Thank you so much for taking the time to leave such an amazing 5-star review!

We're delighted to have helped you sort out your debts. Feedback like yours is not only appreciated, but helps us keep delivering the best for people in similar situations.

Daniel and Ryan appreciates your comments more than you know.

All the best
The Debt Centre

Rated 5 out of 5 stars

Absolutely Amazing

Just want to leave a review and just want to say how greatfull I am to Sheraz he has been extremely helpful, all along the way.
The advice he gave me was genuine, targeted to my problems and all of this in a professional yet enjoyable manner.
He helped me feeling more positive about my life by sorting out my debt issues, and I am very grateful for this.
To sheraz a big thank you for your help and guidance. Forever Greatul

August 20, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Sonia

Thank you so much for the 5-star review! We're really glad we could support you on your journey, and it means a lot that you took the time to share your experience.

Your feedback truly helps us continue making a difference.

All the best for the future
The Debt Centre

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Rated 5 out of 5 stars

Brilliant really helpful got my debt…

Brilliant really helpful got my debt sorted and quick very polite answered all my questions 100% recommend 5⭐️⭐️⭐️⭐️⭐️

February 27, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi there

Thank you for leaving such a great review. I'm glad we have managed to help you on your debt journey and find the best solution for you.

I wish you all the best for the future
The Debt Centre

Rated 5 out of 5 stars

Impressed

Good to deal with

August 12, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi David,

Thank you so much for the 5-Star review. We're glad you had a positive experience with us.

All the best to you
The Debt Centre

Rated 5 out of 5 stars

10/10 service

Daniel and team helped me so much with all my debts and a excellent service provided by them and very professional at all times 10/10 would highly recommend to anyone

May 26, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Craig

We really appreciate your kind words and the 5-Star review!

It's always rewarding to know that our support has helped in a meaningful way. Your feedback motivates us to keep helping others find a fresh financial start.

All the best in the future
The Debt Centre

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Rated 5 out of 5 stars

Excellent service

Excellent service, great communication and really friendly, told me exactly how it is with no fuss and completely helpful advise. Many thanks 🙏🏻

August 5, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Dillon

Thank you for leaving us a 5-star review.

Your feedback is important to us and allows us to continue to support people in a similar situation to you. I'm so glad you have managed to find the perfect solution!

All the best in the future
The Debt Centre

Rated 5 out of 5 stars

Sheraz and the wonderful team have…

Sheraz and the wonderful team have helped me so much, from the first call to last call, whole experience has been brilliant! Thank you so much now on the road to be debt free 👍🙂

August 1, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Bradley

Thank you so much for the 5-Star review. We're really glad we could support you on your journey, and it means a lot that you took the time to share your experience.

Your feedback truly helps us continue making a difference

All the best to you in the future
The Debt Centre

Rated 5 out of 5 stars

Genuine, Helpful, and Down to Earth

I had a really positive experience with the debt center team. From the very beginning, they helped me understand my debt in great detail and made sure I felt fully informed every step of the way. Danny who I spoke to on the phone was brilliant… we were able to have a real, genuine conversation that didn’t feel scripted or forced in any way.

It never once felt like he was just trying to get another client. Instead he took the time to actually listen and offer real support, and go above and beyond to help me start making steps towards becoming debt-free. That kind of honesty and care is exactly what you need when dealing with something as personal and stressful as debt.

If I ever have any questions moving forward, I’ll be 100% confident in giving them a call again. Can’t thank them enough for their help and reassurance.

July 24, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Stefan

We're truly grateful for your 5-Star review and appreciate you highlighting that we dealt with your situation with care - that's one of our core values of how we approach every person we work with.

Thank you for your trust and for taking the time to leave such a thoughtful review.

All the best in the future.
The Debt Centre

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