The Debt Centre Reviews 

328
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach, often highlighting specific advisors by name. Many appreciated the clear explanations and non-judgmental guidance provided, making difficult situations much easier. The service is frequently described as first-class, bringing immense relief and stress reduction. Reviewers found the overall user experience very positive, feeling comfortable and at ease throughout the process. The team's ability to listen, provide genuine advice, and ensure ongoing support contributed to a highly effective and reassuring journey. This helped customers resolve issues and look forward to a brighter future.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and support received... See more

Service

Reviewers mention positive feedback about service, consistently describing it as first-class and excellent.... See more

User experience

Customers consistently note positive experiences with the user experience, highlighting the professionalism... See more

Customer communications

People report ambiguous experiences with contact, with some customers highly recommending reaching out for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Understanding without any malice or judgement. First class service. Listening to all concerns. Support all along the process. No pressure to obtain information and offer of all options. Soluti... See more

Rated 5 out of 5 stars

Ryan is really good at his job and gives you some valuable information to help make your debts easier. Very friendly and knowledgeable. Appreciate the support with all the other things and extra bits... See more

Rated 5 out of 5 stars

Have been struggling for a long time as a single father with debts breathing down my neck but within 15 minutes of filling out the form Ryan from the debt centre took me through everything single step... See more

Company replied

Rated 5 out of 5 stars

These are absolutely amazing, the staff are amazing,my advisor was Ryan, he was great, he was very professional yet friendly and warm so i felt totally reassured. The other staff too, was also warm,... See more

Company replied


Company details

  1. Alternative Financial Service

Written by the company

The road to debt freedom is there... you just have to decide to drive on it! We are here to help you consolidate your debts into one affordable monthly payment. You could legally write off up to 80% of your debts though our Government Scheme. We treat every customer as an individual and our support is tailored to your personal circumstances, ensuring your best interests are central to our advice. We define ourselves by our values as a business. These values inform the way treat our customers and our staff.


Contact info

4.9

Excellent

TrustScore 5 out of 5

328 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(328)

97 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would like to take this opportunity…

I would like to take this opportunity to say thank you. I've never felt like you've judged me or looked down on me which was my big worry in going to anyone about my debt.

January 27, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Pam

Thank you so much for the 5-Star review. We're really glad we could support you on your journey, and it means a lot that you took the time to share your experience.

Your feedback truly helps us continue making a difference

All the best to you in the future
The Debt Centre

Advertisement
Rated 5 out of 5 stars

I am using this company right now and I…

I am using this company right now and I will admit I was a little worried first of all. Because I thought they maybe like thebot-er company I tried. A fly. By night company.
But they are all great at there job. They told me what they were doing step by step. They are the best. So thank you, so much for all of your help.

January 24, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Debbie

Thanks so much for your kind review. And the 5-Stars! We understand how tough it can be to take the first step, so we're proud to have been part of your journey.

Your support and feedback are greatly appreciated.

All the best to you
The Debt Centre

Rated 5 out of 5 stars

Ryan was amazing guiding me from…

Ryan was amazing guiding me from beginning to the end.
Calling regular keeping me
Up to date and making sure I was ok
Ryan truly is the salt of the earth
Thank you sooo much Ryan

January 15, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Martin

Thank you for leaving a 5 star review.

It's so good to hear you have managed to find the perfect solution for your debts. I hope this fresh start brings great things for you.

All the best in the future
The Debt Centre

Rated 5 out of 5 stars

What can I say

What can I say? I’ve been dealing with a stressful situation with debt recently and with the help of the team they are helping me resolve this. They speak to you like a human and I completely understand which that’s all you can ask for.

January 15, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Owen

Thank you so much for your kind words. It really helps others in similar situations to find the courage to reach out for help.

We are so happy you have managed to find the right solution for your debts.

All the best for the future
The Debt Centre

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, went above and beyond to make sure I got the correct solution for myself

January 12, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Wayne

Thank you taking the time to leave such a positive review.

We're pleased that your experience reflected the level of service we aim to deliver to all our clients.

Your feedback is both valued and motivating.

All the best to you
The Debt Centre.

Advertisement
Rated 5 out of 5 stars

Juts Excellent service! He was very helpful, patient, and professional in helping me resolve my debit card issue. Everything was explained clearly and sorted quickly. Thank you very much! writing to s

Juts writing to say thanks so much to Sheraz . Excellent service! He was very helpful, patient, and professional in helping me resolve my debit card issue. Everything was explained clearly and sorted quickly. Thank you very much! 👏✊🙏🤝🤝

October 8, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Jay

Thank you for leaving a 5 star review!

Your feedback is important to us and allows us to continue to support people in a similar situation to you. I'm so glad you have managed to find the perfect solution!

All the best in the future
The Debt Centre

Rated 5 out of 5 stars

The debt center

The debt center, so glad I found them i was swimming
In debt by ringing the debt center it put my mind at ease, cannot thank them enough especially Ryan he
Helped all the way through my problems on the road to be debt free. Big thanks to Ryan and Lisa.

December 11, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Brian

Thanks so much for your kind review. We understand how tough it can be to take the first step, so we're proud to have been part of your journey.

Your support and feedback are greatly appreciated.

All the best to you
The Debt Centre

Rated 5 out of 5 stars

He was a really nice man,anything…

He was a really nice man,anything wasn't a problem,explained things to me and really helped me understand a credit to the company many thanks
M.simpson

December 3, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Mark

Thank you so much for your kind words and 5 star review.

It really means a lot to the whole team knowing that your experience with us has been so positive. Especially to those seeking financial help with their debts, this will go a long way.

Much appreciation.

All the best for the future
The Debt Centre

Rated 5 out of 5 stars

struggling for a long time as…

Have been struggling for a long time as a single father with debts breathing down my neck but within 15 minutes of filling out the form Ryan from the debt centre took me through everything single step and made it very easy going and relaxed and I can now go into the new year without stress about money. Could not recommend them enough

December 3, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi James

We're really grateful for your kind words and the 5-star rating! - Thank you.

It's always a pleasure to hear when our service hits the mark. Your feedback means a lot and motivates us to keep doing our best for people like yourself, who need debt help.

Many thanks to you
The Debt Centre

Advertisement
Rated 5 out of 5 stars

Ryan and Daniel are both absolutely…amazing

Ryan and Daniel are both absolutely amazing they sorted all my debts out within a few days I would like to thank all the team you are absolutely amazing very understanding very supportive and I will be recommending these guys to anyone who is in debt

November 24, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Beverly

Thank you for your kind words and generous rating.

We value your feedback greatly, and we're please to know your experience met your expectations. It was our pleasure to assist you.

All the best in the future
The Debt Centre

Rated 5 out of 5 stars

Fantastic experience!!!

When I first contacted Debt Daddy I was in a terrible situation, I can't thank Daniel & Lisa enough for their time and patience,my direct debits were around £600 a month and they managed to get it down to a £100! They were friendly and informative and certainly know what they are doing! Finally I can get a decent night's sleep - all thanks to them. Highly highly recommend!!!!

November 26, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Dana

We really appreciate your kind words and the 5-Stars!

It's always rewarding to know that our support has helped in a meaningful way. Your feedback motivates us to keep helping others find a fresh financial start.

All the best in the future
The Debt Centre

Rated 5 out of 5 stars

Great lads

Really helpful lads both Ryan & Sheraz couldn't do enough top lads 👏

November 25, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Martin

Thank you for leaving a 5-Star review! I'm glad we have managed to help you on your debt journey and find the best solution for you.

I wish you all the best for the future
The Debt Centre

Advertisement
Rated 5 out of 5 stars

I honestly can’t thank this company and…

I honestly can’t thank this company and advisors enough!
From my very first phone call my advisors Ryan and Sheraz made me feel calm and supported at a time I was feeling completely overwhelmed and stressed.
My advisors were very patient and supportive and explained everything clearly to me and never made me feel judged.

Starting an IVA can be really scary, but my advisors guided me through every step and checked in to make sure I was okay. I feel like I can breathe again knowing I have finally sorted out my financial situation.

I highly recommend it to anyone who is struggling and not sure where to turn 💛

November 25, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Tash

We really appreciate your kind words and the 5-Star review!

It's always rewarding to know that our support has helped in a meaningful way. Your feedback motivates us to keep helping others find a fresh financial start.

All the best in the future
The Debt Centre

Rated 5 out of 5 stars

HELP IS AT HAND !!

Fabulous ... yes, FAB U LOUS !! Ryan and Daniel are a huge support and help you through the process of getting your affairs in order. I couldn't have done it without them ... and now, it's all over, debt problem solved and I feel that I can literally breath again. Thankyou guys, best Christmas present ever !!! ❤️

November 21, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Patricia

Thank you so much for the 5-Star review. We're really glad we could support you on your journey, and it means a lot that you took the time to share your experience.

Your feedback truly helps us continue making a difference

All the best to you in the future
The Debt Centre

Rated 5 out of 5 stars

The Guys Ryan,Sharz and Daniel…

The Guys Ryan,Sharz and Daniel absolutely amazing cannot thank them enough for everything they done for me i have peace of mind now all my debts are in one place with one payment a month

November 21, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Paula

We're really grateful for your kind words and the 5-star rating! - Thank you.

It's always a pleasure to hear when our service hits the mark. Your feedback means a lot and motivates us to keep doing our best for people like yourself, who need debt help.

All the best
The Debt Centre

Rated 5 out of 5 stars

These are absolutely amazing

These are absolutely amazing, the staff are amazing,my advisor was Ryan, he was great, he was very professional yet friendly and warm so i felt totally reassured. The other staff too, was also warm, friendly and helpful. I was left feeling truly supported with a weight lifted knowing my finances and debt are finally back on track. Would hghly recommend this amazing company.

November 20, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Lyndsey

Thanks so much for taking the time to leave us a fantastic 5-star review! Feedback like yours is not only appreciated but also helps us give help to more people like yourself.

All the best for the future
The Debt Centre

Advertisement
Rated 5 out of 5 stars

Helpful

I really appreciate the team which help me out espeically Ryan about my debt I had so much stress but after I spoke to the debt center and Ryan i felt at ease he is so friendly and helpful
I am so relaxed now they helped help n resolve my issues .

November 20, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Kevin

Thank you so much for the 5-star review! We're really glad we could support you on your journey, and it means a lot that you took the time to share your experience.

Your feedback truly helps us continue making a difference.

All the best for the future
The Debt Centre

Rated 5 out of 5 stars

Brilliant service

I really appreciate the team which help me out about my debt I had so much stress but after I spoke to the debt center I would like to mention
( MR SHERAZ ) name who handle my case he is so friendly and helpful
am so relax now they help n resolve my issues to reduce huge monthly amounts

November 20, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Mahdi

Thank you so much for your kind words and 5 star review.

It really means a lot to the whole team, especially Sheraz, knowing that your experience with us has been so positive. And to others seeking financial help with their debts, this will go a long way.

Much appreciation.

All the best for the future
The Debt Centre

Rated 5 out of 5 stars

Well I managed to collodate my debts…

Well I managed to consolidate my debts into 1 monthly payment thank you Ryan and Shraz. Absolutely sterling work. Thank you Rob l

October 29, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Rob

We really appreciate your kind words and the 5-Star review!

It's always rewarding to know that our support has helped in a meaningful way. Your feedback motivates us to keep helping others find a fresh financial start.

All the best
The Debt Centre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look