I have been with The Directory Guys for 10 years, they have helped me rank highly on Goggle and supported me with marketing ideas such as Google Adwords and Google reviews. With all three of my bea... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been with the Directory guys a few years now and absolutely love their work. I have been working with Gino for maybe the last 2 years and he is 10/10 I would highly recommend! He’s really helpe... See more
Company replied
Andre is very helpful. Even though he is busy with many other clients, he always finds time in his day to help me. He’s been a massive part of me staring up my own small business. If anyone else is th... See more
Company replied
We have been working with the directory guys for a few months now and we are seeing results. I recently spoke to Matt to discuss our progress and really appreciated the honesty. A lot of companies in... See more
Company replied
Company details
Contact info
London, United Kingdom
- 0203 598 5105
- feedback@thedirectoryguys.co.uk
- thedirectoryguys.co.uk
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 64% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jess is very attentive and has helped…
Jess is very attentive and has helped me a lot during this process
May 4, 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your kind feedback! We're delighted to hear you've felt supported throughout the process.
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Highly recommended for their knowledge and professional service
Spoke to Nivan who was very friendly and professional, definitely knew what his is doing. He showed me step by step how to connect accounts and explained many more things/tools. I highly recommend The Directory Guys
June 15, 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your wonderful feedback! We're so pleased to hear you had a positive experience and found the process easy to follow. We really appreciate your recommendation and look forward to continuing to support you and your business.
nivan is a pleasure to deal with im…
nivan is a pleasure to deal with im really bad on computers and he guided me through the whole process very patiently. thanks
June 14, 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your kind feedback! We're delighted to hear you had such a positive experience and that the process felt easy and well supported. We really appreciate your trust
Tia has been a great help through the…
Tia has been a great help through the whole process. Professional and friendly service.
June 10, 2026
Unprompted review
Reply from The Directory Guys Ltd UK
We're so pleased to hear that Tia was able to support you throughout the entire process. We truly appreciate your feedback and give your account manager to take advantage of our referral scheme
Excellent level of patience and…
Excellent level of patience and professionalism taken to explain the intricacies of the campaigns.
June 11, 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your kind feedback! We're pleased to hear that you appreciated the patience and professionalism shown throughout the process. We truly appreciate your support and look forward to working with you
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Karla was very helpful and professional…
Karla was very helpful and professional she talked me through everything I needed to know and I'm very with her service highly recommend 💯💯💯
June 10, 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you so much for your wonderful review! We're delighted to hear that Karla was helpful, professional, and took the time to explain everything clearly. We truly appreciate your recommendation
My Account Manager Jess is very helpful
My account manager Jess is very helpful and schedules calls with me every couple of weeks. She always informs me of my rankings and performance. She is really polite and I like how she keeps a good eye on my business. She also updates my page with new pictures and videos.
June 10, 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Delighted to hear that Jess has been so helpful in keeping you updated on your rankings and performance. We really appreciate your support and look forward to continuing to help your business grow.
Andre is very helpful
Andre is very helpful. Even though he is busy with many other clients, he always finds time in his day to help me. He’s been a massive part of me staring up my own small business. If anyone else is thinking of doing the same, I would recommend the Directory Guys.
June 10, 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your lovely feedback! If you ever need any further assistance, please don’t hesitate to contact your account manager. Also, don’t forget to take advantage of our referral scheme!
Excellent service from the directory team
I’d like to thank the directory team for great work. Chantelle was highly organized, communicated clearly, and kept everything on track. Nivan was precise, efficient, and delivered accurate results every time. Together they made the process smooth and stress-free, and I’m very happy with the outcome. Highly recommended!
June 9, 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your wonderful feedback! We're delighted to hear that Chantelle and Nivan made the process smooth, clear, and stress-free for you. We really appreciate your recommendation and are so pleased you're happy with the outcome.
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Also gave me the impression they were from Google...
They cold-called my business and gave me the impression they were from Google – I am aware of these guys from previous calls and was well aware that this was actually a sales call.
The person who called also told me several inaccuracies even after I told them I have worked in SEO since 2010. They are basically an SEO company that tries and convinces you that they have some kind of special access/ownership of the Google Maps 'that they are updating' – if you don't know enough about SEO, you would be sucked in by this. They may well have successes from their SEO actions, but their sales tactics are misleading and immoral, and Google should look into them.
As stated by another reviewer, any company who employs these pressure sales tactics is not a company that I want to work with, and shame on you for being so vague and misleading in your sales call. It is not the 1980s anymore.
June 9, 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your feedback. We're sorry to hear that your experience left you with this impression.
We would like to clarify that we are an independent digital marketing company and are not affiliated with Google. We have attempted to contact you directly to discuss your concerns and resolve the matter, but have unfortunately been unable to reach you.
We value all feedback and remain happy to speak with you should you wish to discuss this further.
Explained everything with patience and…
Explained everything with patience and professionalism.
June 8, 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your feedback! We're pleased to hear that everything was explained with patience and professionalism. We appreciate your support
Great Service Would Definatly…
Great Service Would Definatly Reccommend.
Nivan was really clear and knowledgeable to help me with the process
June 8, 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your kind review and recommendation! We're delighted to hear that you received great service. We really appreciate your feedback
Fantastic service and a great company
Fantastic service and a great company
June 5, 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your kind feedback! We’re really pleased to hear that you had a fantastic experience with our service and that you view us as a great company. Your support means a lot to us.
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Excellent service from Nivan
Excellent service from Nivan, would highly recommend these guys and Nivan has been fantastic in supporting me.
June 5, 2026
Unprompted review
Reply from The Directory Guys Ltd UK
We truly appreciate your recommendation and the time taken to leave the review. We’re really pleased to hear that you’ve had an excellent experience and found the support helpful throughout.
Have been with directory guys a while…
Have been with directory guys a while now and have found they have excellent customer service i spoke with lara today who was also very helpful and insightful would definitely recommend to anyone looking to grow there business
June 4, 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your continued support and for taking the time to share your experience. It’s great to know our team has been helpful and insightful in supporting your business growth. We truly appreciate your recommendation.
Great person and very helpful.
June 4, 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your kind review! We're delighted to hear that you had a great experience and found our team helpful
Nivan was So Supportive and helpful for…
Nivan was So Supportive and helpful for our business needs
June 4, 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your wonderful feedback! We're so pleased to hear that Nivan was supportive and helpful in meeting your business needs.
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Nivan was kind
Nivan was kind, Clear patient in his communication through the process of helping me. Keep this us.
June 4, 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your kind feedback! We're delighted to hear that Nivan was clear, patient, and supportive throughout the process. Thank you for taking the time to leave the feedback.
Very insight & helpful- thank you Lara
Very insight & helpful- thank you Lara
June 3, 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your feedback! We're glad Lara was insightful and helpful. Call your account manager for any of your questions!
Nivan was very helpful and…
Nivan was very helpful and understandable into my business situation and got me set up with a new review tool to help me out
June 3, 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your feedback! We're glad Nivan was helpful and took the time to understand your business needs, getting you set up with a new review tool. We appreciate your support!
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