I ordered my liquid on 2nd July expected delivery 4th july. Emailed on emailed on 7th July to chase delivery when no rely. Not impressed with the service. And still no fluid and £ 20 out of pocket.
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See what reviewers are saying
Easy ordering process, good reasonable prices and great delivery service, was quick and on time without any hassle...
Previous orders have been completed pretty smoothly however I placed an order November 10th my money was taken but no sign of order. I have sent 3 e mails and 2 messages on the online chat option an... See more
I brought the Innokin Endura T18e Vape Starter Kit, as my Innokln TRINE unfortunately decided to die. I have brought from this company before and have had no problems and I trust them. Delivery was on... See more
Company details
Written by the company
The E-Cig & CBD Store is the largest growing electronic cigarette & CBD Store in the UK with 50+ Stores Nationwide, providing a huge range of brands of e-liquids & vape devices & accessories. Stocking a huge selection disposable vapes including, Elf Bar, Elux and Crystal Bars.
Contact info
United Kingdom
- Support@theecig.co.uk
- theecig.co.uk
3.6
Average
1K reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Excellent customer service and products. Fast delivery.
Excellent customer service and fast delivery. Great choice of quality products. Dojo Blast 10k Fizzy Cherry is excellent flavour. Highly recommend. Thank you.
July 15, 2025
Unprompted review
quality products speedy delivery
July 21, 2025
Unprompted review
Wasn't long in my order coming very good
July 8, 2025
I specifically ordered 10 & 20 strength…
I specifically ordered 10 & 20 strength on the same shipment and yet again only 10s we're delivered this has happened twice now so I won't be returning customer
June 27, 2025
Unprompted review
Well packaged and fast delivery
Well packaged and fast delivery. Got mine next day
July 2, 2025
Unprompted review
Good value .
Good value .. fast delivery
Wasn’t expecting the nicotine salts to be delivered foc with the nicotine free 100ml oils so that was a pleasant surprise
Will use again
June 27, 2025
Unprompted review
I brought the Innokin Endura T18e Vape…
I brought the Innokin Endura T18e Vape Starter Kit, as my Innokln TRINE unfortunately decided to die. I have brought from this company before and have had no problems and I trust them. Delivery was on time, however it became very apparent that the vape was faulty. I contacted the support department via email with the problem, it was very easy to do. They responded very quickly and gave me all the details to send the product back to receive a refund. I would highly recommend them.
July 4, 2025
Unprompted review
Repeat order so quick to reorder
Repeat order so quick to reorder, and speedy delivery. Thanks 😊
June 23, 2025
Unprompted review
Quick service
Quick service, my favourite ever vape flavour! Can't get it anywhere else, last time I drove all the way to Crewe for them 😅
June 27, 2025
Unprompted review
The o ly reason there wasn't 5 stars is…
The o ly reason there wasn't 5 stars is because I paid extra for quicker delivery but they didn't arrive any quicker than the standard delivery
June 13, 2025
Unprompted review
Quick and easy to navigate the website…
Quick and easy to navigate the website and quick delivery
June 10, 2025
Unprompted review
Not recommended
First time used was ok. Second time cancelled my order and didn't refund for weeks
June 8, 2025
So pleased to find this particular vape…
So pleased to find this particular vape liquid, fast delivery
June 3, 2025
Unprompted review
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