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The Events Calendar Reviews 

270
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding customer service and the exceptional support team. People highlight the staff's professionalism, helpfulness, and responsiveness, often going above and beyond to resolve issues. Many also appreciate the product's robust functionality, describing it as powerful and capable of meeting their needs. However, some customers also noted issues with the product's user experience, finding it frustrating due to inconsistencies and data loss after updates. A few other people also felt that response times for support were slow, with some reporting no replies to their tickets, indicating a lack of responsiveness in certain instances.

What people talk about most

Customer service

Users describe positive interactions with customer service, highlighting the team's helpfulness, efficiency,... See more

Response time

Customers had ambiguous experiences with response times, with some reviewers praising the fast and... See more

User experience

Customers consistently note ambiguous experiences with user experience, with some finding it a great plugin... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness and professionalism.... See more

Product

People report ambiguous experiences with the product, with some reviewers praising it as the best of its kind... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve been using The Events Calendar plugin and are extremely happy with it! It’s a powerful, reliable tool that makes managing and showcasing events seamless. What impressed us the most, though,... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service! The product in itself is the best of its kind in the Wordpress world, but their customer service takes everything to another level. Thank you Iris for your very professional... See more

Company replied

Rated 5 out of 5 stars

We've been using The Events Calendar and Promoter across our sites for many years now. There have been a couple of issues recently (related to their Promoter service, which we rely on for our own... See more

Rated 5 out of 5 stars

I've been wanting to try The Events Calendar for a bit, but wasn't sure and I am very glad I finally did! It's a great feature for any community, especially our gaming one that holds online event... See more

Company replied


Company details

  1. Event Technology Service
  2. Event Ticket Seller

About The Events Calendar

Written by the company

The Events Calendar family of WordPress plugins and connected services are thoughtfully designed and carefully crafted to make managing events easy. We not only know events but we know events people too. We bring an understanding of your needs into every facet of our products.

Display your events with The Events Calendar.
Display your events with The Events Calendar.

Display your events with The Events Calendar.
Sell tickets and manage attendees with Event Tickets.

Display your events with The Events Calendar.
Create interactive seating maps for your venue with Seating.

Display your events with The Events Calendar.
Master event communications with Promoter.

Display your events with The Events Calendar.
Host user-submitted events with Community.

Display your events with The Events Calendar.
Pull events into a single calendar from sources like Meetup and Google Calendar with Event Aggregator

Display your events with The Events Calendar.
Create and display event schedules with Event Schedule Manager.

Display your events with The Events Calendar.
Seamlessly connect Eventbrite tickets to your WordPress website via The Events Calendar.

Display your events with The Events Calendar.
You can get each plugin or service individually, or bundle and save big..

What we’re known for:

🫶Connecting People through Simplified Event Management
Say goodbye to complicated event setups. Our plugins make managing events on WordPress easy and efficient, allowing you to focus on what truly matters–bringing your people together.

🧵Seamless WordPress Integration Enjoy plugins that integrate flawlessly into your WordPress site. Our tools are designed to work in harmony with your existing setup, ensuring a smooth user experience.

🤓Dedicated Support Team Our support team is always ready to assist. Whether you have a simple question or need in-depth troubleshooting, expect prompt and expert help to keep you moving forward.

🚀Constant Innovation Stay ahead of the curve with regular updates that introduce new features and improvements. We’re committed to evolving our products to meet your ever-changing needs.

💪Proven Reliability Choose a solution known for consistent performance. Our track record of user satisfaction solidifies our position as a leading choice in event management systems.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

270 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(270)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ultra fast support respons!

I'm just at the start of rolling out the Event calendar plugin when I bumped into a small date problem on the community event page.
However I got lightning fast support by Iris, finding a quick and acceptable workaround.
Great and super fast support!

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

amazing support

The support is amazing! The Supporter unterstood my problem and could help me fix the issue and also to imrpove my setup. Great Job! Thanks a ton!

June 10, 2024
Unprompted review
Rated 5 out of 5 stars

Support Team Rocks!

Anytime I reach out to the support team, I get a prompt reply that is fully detailed and leaves very little for me to need to follow up with. I can get things adjusted fast and that in itself, is a huge win these days.

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

Spot-On Support

Frank quickly identified the issue and explained how to resolve it. Despite it being user error, he didn't judge. Instead, he provided support. I don't see much of that anymore, so both he and the plugin merit applause.

May 14, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Support

The Events Calendar plugin for WordPress exceeded my expectations, not only in its functionality but also in the exceptional customer support provided. The support team was quick to respond, incredibly friendly, and eager to help when I encountered an issue. Their thorough approach ensured that every issue was addressed promptly and comprehensively. I highly recommend The Events Calendar to anyone looking for a reliable events management solution with outstanding customer service.

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

Super Helpful!

I was stuck when my theme was blocking the loading of my single events pages, I jumped on the chat and Frank helped walk me through fixing it. Truly grateful!

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great Job!

Darian Baldazotes from Customer Support was extremely knowledgeable, helpful, and fast. My issue was resolved.

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

TEC delivered!

TEC delivered on a request that is very important to our project budgets and functionality. Thank you for accommodating our unique dev urls!

May 23, 2024
Unprompted review

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