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The Events Calendar Reviews 

268
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional customer service, praising the staff for their professionalism, helpfulness, and expertise. Many people appreciate the prompt and efficient response times, noting that issues are resolved quickly and effectively, often going above and beyond to assist. The product itself is frequently described as robust and functional, meeting user needs effectively. However, some customers also noted challenges with the product, including reported issues after updates and the need for extensive customization to achieve a desired look. Additionally, a few other people also felt that customer support was occasionally slow or unresponsive, with some reporting no response to their tickets.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, highlighting the support team's quick... See more

Response time

Customers generally report positive experiences with response times, highlighting prompt and helpful support.... See more

Staff

Reviewers mention positive feedback about staff, consistently praising the support team for their excellent... See more

User experience

Reviewers highlight ambiguous aspects of user experience, with some customers having mostly positive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m using the events calendar and event tickets plus as a platform for selling tickets for small group workshops. The capability of the plugin has been exactly what I’ve needed, and it’s not only... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service! The product in itself is the best of its kind in the Wordpress world, but their customer service takes everything to another level. Thank you Iris for your very professional... See more

Company replied

Rated 5 out of 5 stars

I've been wanting to try The Events Calendar for a bit, but wasn't sure and I am very glad I finally did! It's a great feature for any community, especially our gaming one that holds online event... See more

Company replied

Rated 5 out of 5 stars

We’ve been using The Events Calendar plugin and are extremely happy with it! It’s a powerful, reliable tool that makes managing and showcasing events seamless. What impressed us the most, though,... See more

Company replied


Company details

  1. Event Technology Service
  2. Event Ticket Seller

About The Events Calendar

Written by the company

The Events Calendar family of WordPress plugins and connected services are thoughtfully designed and carefully crafted to make managing events easy. We not only know events but we know events people too. We bring an understanding of your needs into every facet of our products.

Display your events with The Events Calendar.
Display your events with The Events Calendar.

Display your events with The Events Calendar.
Sell tickets and manage attendees with Event Tickets.

Display your events with The Events Calendar.
Create interactive seating maps for your venue with Seating.

Display your events with The Events Calendar.
Master event communications with Promoter.

Display your events with The Events Calendar.
Host user-submitted events with Community.

Display your events with The Events Calendar.
Pull events into a single calendar from sources like Meetup and Google Calendar with Event Aggregator

Display your events with The Events Calendar.
Create and display event schedules with Event Schedule Manager.

Display your events with The Events Calendar.
Seamlessly connect Eventbrite tickets to your WordPress website via The Events Calendar.

Display your events with The Events Calendar.
You can get each plugin or service individually, or bundle and save big..

What we’re known for:

🫶Connecting People through Simplified Event Management
Say goodbye to complicated event setups. Our plugins make managing events on WordPress easy and efficient, allowing you to focus on what truly matters–bringing your people together.

🧵Seamless WordPress Integration Enjoy plugins that integrate flawlessly into your WordPress site. Our tools are designed to work in harmony with your existing setup, ensuring a smooth user experience.

🤓Dedicated Support Team Our support team is always ready to assist. Whether you have a simple question or need in-depth troubleshooting, expect prompt and expert help to keep you moving forward.

🚀Constant Innovation Stay ahead of the curve with regular updates that introduce new features and improvements. We’re committed to evolving our products to meet your ever-changing needs.

💪Proven Reliability Choose a solution known for consistent performance. Our track record of user satisfaction solidifies our position as a leading choice in event management systems.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

268 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(268)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products and support services..!

Great products and support services I love how I manage my events with Event Calendar

October 27, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

We're glad to hear it, Walter! Thanks for taking the time to share your positive support experience with The Events Calendar.

Rated 5 out of 5 stars

Top notch Customer Service.

Top notch Customer Service.

I had an issue with a form and the customer support team worked through the issues relentlessly until the form was doing exactly what I wanted it to. Excellent work.

October 6, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

We're pleased to hear you got the help you needed, Ravneet! Thanks for taking the time to share your review. We're cheering you on!

Rated 5 out of 5 stars

Great Support

I had a specific question about the QR code functionality and The Events Calendar team responded quickly with a detailed answer to my issue. Very grateful for their support!

September 26, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

We appreciate your review, Paul! We're happy our team was able to guide you quickly and thoroughly!

Rated 5 out of 5 stars

The Best WordPress Calendar

The Events Calendar and its corresponding Event Tickets plugin are both great! When I had an issue that ended up being a plugin conflict, their support team helped me identify it and I was able to resolve it. I'd recommend The Events Calendar to anyone.

September 8, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

We're happy to hear our support team helped you resolve the conflict, Zak! Thanks for sharing your experience.

Rated 5 out of 5 stars

Great Functionality and Outstanding Support Team

We’ve been using The Events Calendar plugin and are extremely happy with it! It’s a powerful, reliable tool that makes managing and showcasing events seamless. What impressed us the most, though, was the outstanding support team.

We ran into an issue while trying to create a page in Elementor, and the support we received was nothing short of amazing. The team was responsive, knowledgeable, and went above and beyond to make sure everything worked perfectly.

It’s rare to find a plugin that combines such great functionality with such exceptional customer support. Highly recommended!

June 3, 2025
The Events Calendar logo

Reply from The Events Calendar

Hey Mohammed, we're thrilled your support experience has been exceptional so far, that's what we strive for! Thanks for taking the time to share your review.

Rated 5 out of 5 stars

Really really fast and helpful

Really really fast and helpful, their advice resolved a pretty complex query on the same day

September 2, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

We're glad to hear it, Mike! Thanks for taking the time to share your positive support experience here!

Rated 1 out of 5 stars

Unreliable integration, poor customer support

I used The Events Calendar plugin for 2 years and would not recommend it. The calendar frequently went out of sync without warning, requiring constant manual intervention. On top of that, it took a lot of customization just to make it look halfway decent.

The customer support and return policy were also extremely disappointing. The company will charge you for a full year, even if you’ve only used the product for 30 days. There’s no flexibility and the experience feels very unfriendly.

There are much better calendar products out there that are more reliable, easier to use, and backed by companies that actually care about their customers. Save yourself the headache and avoid this plugin.

August 29, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Hi There, Amanda here, Director of Customer Success for The Events Calendar - I wasn't able to locate a ticket for you to reach out to assist directly and I'd love the opportunity to do so. If you'd like to connect you can reach me at customers@theeventscalendar.com

As a note, we do offer a 30-day refund policy for our annual subscriptions, so if you requested a refund within 30 days of purchase or renewal, we'll absolutely honor that.

Know that the concerns you've brought up here aren't going into the void - and I'd like to action them with our product team as best as we can, though without a ticket to reference that becomes more challenging. I will add that we're actively improving the way TEC can be customized and your feedback is crucial in those improvements. Hope to hear from you!

Rated 5 out of 5 stars

Robust Product and great support

The Events Calendar is among the most robust of the WordPress calendar systems and their support has been terrific when I've needed it.

August 27, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thanks for sharing your feedback, Thomas! We're glad you're enjoying the plugins and we're cheering you on!

Rated 5 out of 5 stars

Translate labels

I use the events calendar on several websites, including tickets and community events. I had trouble translating some labels. After contacting support, they quickly and effectively helped me with tips and tricks to translate the labels. Response times from the support department are fast.

August 16, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thanks for your positive review, Rudi! We're thrilled to hear that our support team was able to help you translate the labels and deliver a solution that met your needs. We're cheering you on!

Rated 5 out of 5 stars

Code Snippet Solves Image Problem

Great responsive time email that gave me excellent customer service and the code snippet I needed to solve my image problem. Really pleased with them. Thank you.

August 15, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Hey Greg, we're happy to hear you got the help you needed so quickly! Thanks for taking the time to share your experience here.

Rated 5 out of 5 stars

Great plugin, excellent support

I’m using the events calendar and event tickets plus as a platform for selling tickets for small group workshops. The capability of the plugin has been exactly what I’ve needed, and it’s not only worked out of the box, it also provides clear approaches to customise the look and feel to meet my needs.

I’ve been able to solve most problems using the extensive knowledgebase resources available online, but when I’ve got stuck (mostly with issues of my own making!) the support has been excellent. Prompt and helpful responses that have allowed me to resolve everything really quickly.

Thanks to the Events Calendar team for your great work

July 30, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

We appreciate your positive review, Julian! Hearing that our plugins are helping you succeed is exactly what we aim for! We're glad the knowledgebase and support team have guided you as well.

Rated 5 out of 5 stars

Excellent plugin and support

The plugin is excellent and support is even better. Highly recommend.

July 2, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thanks for sharing your feedback Charles! We're glad to help and we're cheering you on!

Rated 5 out of 5 stars

Super support!

We had a problem with the security of links in outgoing emails and their support team got it fixed within an hour. Super responsiveness!

July 1, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

We're glad you received the help you needed in a timely manner — that's our goal, Kristin!

Rated 5 out of 5 stars

Lightning fast support

I received a very fast reply to an issue which ultimately fixed my problem. Fantastic support and highly recommended.

July 1, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

We're happy to hear your problem was fixed quickly, Paul! Thanks for taking the time to share your experience here.

Rated 1 out of 5 stars

DO NOT DO BUSINESS with these people

DO NOT DO BUSINESS with these people! They are the absolute worst. I cancelled my subscription and they still have attempted to charge my card 5 times and counting. Their plugin is buggy and their support is non-existent.

June 30, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Hi there,

I’m sorry that the plugins didn’t work out for you - I looked through our system and did find a few requests from this morning for help cancelling your subscription, which we did this afternoon. Sarah sent you an email confirmation as well to let you know that your subscription had been cancelled. If there is anything else at all that we can assist with, please don’t hesitate to reach out! We have support available Monday - Friday and reply within one business day. We’re here to help if you run into any further issues.

Rated 5 out of 5 stars

Excellent Support!

The Support team for the Events Calendar plug-in was extremely helpful. They continued to work with me until we found the answers I was looking for in order to customize my calendar. I love this calendar!

June 11, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thanks for your positive review, Terri! We're happy our support team was able to help with your request so you can keep enjoying the plugin!

Rated 5 out of 5 stars

They helped me fix a database issues

They helped me fix a database issues, I was so glad for their help. Thank you for great support.

May 23, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

We're happy to hear the database issue is fixed! We appreciate your efforts in that process, as well as taking the time to share your experience here.

Rated 4 out of 5 stars

Jagpreet was very responsive and…

Jagpreet was very responsive and professional. I'm not a programmer and needed a lot of support getting our program setup and operable. He helped all the way through the process.

May 14, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

We're so glad to hear Jagpreet was able to help you all the way through, Bonita! We empower our team to go the extra mile to get to resolution. We've got your back if you need us!

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