I was so pleased to find perfect presents for two young children on this small company's website. The product price was very competitive, communication excellent and the extremely well wrapped parcel... See more
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Great product, well priced, just a shame that Royal Mail let them down. The order was promptly processed on the Tuesday and we were hoping that the Royal Mail 48hr service would mean that it woul... See more
Company replied
I ordered four Kluster games from The Family Puzzle Shop in late November. When there was an issue with stock arriving in the shop which in turn would mean my delivery would be delay, the owner ver... See more
Company replied
Good range of puzzles at competitive prices. Delivery by Royal Mail at specified time. Will look to make further purchases in future and will add Family Puzzle Shop to my regular review list.
Company replied
Company details
- Game Store
- also in
- Gift Shop
- Toy Store
Written by the company
The Family Puzzle Shop is a small family run business based in Thornton Cleveleys, Lancashire (Nr Blackpool) in the UK. Our online store is stocked with a wide selection of Jigsaws, puzzles and family games for all the family to enjoy, all at affordable prices. FREE delivery when you spend over £40.00 and delivered direct to your door. Visit our website today and see what we have to offer.
Contact info
Sunningdale Drive, FY5 5AQ, Thornton Cleveleys, United Kingdom
- 07887 852284
- sales@thefamilypuzzleshop.co.uk
- thefamilypuzzleshop.co.uk
4.8
Excellent
104 reviews
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Lovely products I’m so happy
Lovely products I’m so happy! great service, really recommend.
April 26, 2023
Reply from The Family Puzzle Shop
Thank you Rowena, We look forward to welcoming you again to The Family Puzzle Shop.
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Excellent quick service .
April 24, 2023
Reply from The Family Puzzle Shop
Thank you, We do hope you enjoyed your purchase.
Good range of products with realistic…
Good range of products with realistic pricing. excellent service.
April 11, 2023
Reply from The Family Puzzle Shop
Thank you, We look forward to welcoming you again soon.
Great customer service
Great conversation at the recent Easter event at Lowther Gardens, which was very informative. Received a voucher code to get free postage on my order. Delighted with purchase, which came very well packaged. Looking forward to completing
the jigsaw.
April 7, 2023
Reply from The Family Puzzle Shop
Great to meet you at Lowther Gardens. We hope your enjoy your puzzle and look forward to welcoming you back soon.
Reply from The Family Puzzle Shop
Thank you We look forward to welcoming you back soon.
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Amazing great customer service
Amazing, service above and beyond to ensure I received my parcel and the quality of the product amazing a great gift for my dad.
March 14, 2023
Reply from The Family Puzzle Shop
Thank you, I hope your Dad enjoys his gift.
They kept me up to date on what was…
They kept me up to date on what was happening with my order and also put in free gifts for it bring late
February 20, 2023
Reply from The Family Puzzle Shop
We hope you enjoy your puzzle and we look forward to welcoming you back again soon.
Reply from The Family Puzzle Shop
Your very welcome. we look forward to welcoming you back to The Family Puzzle Shop in the future.
Again received amazing puzzles from a…
Again received amazing puzzles from a great company. Great prices and super fast delivery.
January 4, 2023
Reply from The Family Puzzle Shop
Thank you Michelle. we hope you enjoy.
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Reply from The Family Puzzle Shop
Thankyou Liz. We hope you enjoy your purchase and look forward to welcoming you back in the future.
Excellent service…
Excellent service…. Went above and beyond to ensure I received my purchase on time!
December 11, 2022
Reply from The Family Puzzle Shop
Thank you for the review it does mean alot to us. We hope you enjoy your purchase
Exceptional service!
Wow! What exceptional service! Great communication and personal touch which made sending a gift from NZ to family in Scotland that much more special. Thank you!
December 6, 2022
Unprompted review
Reply from The Family Puzzle Shop
We were very please to have helped you with your purchase for your family.
Reply from The Family Puzzle Shop
Thank you for your kind review. We are pleased you were happy with the service and the puzzles.
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Reliable service
November 26, 2022
Reply from The Family Puzzle Shop
Thank you. We hope you are pleased with your purchase.
Good range of puzzles at competitive…
Good range of puzzles at competitive prices. Delivery by Royal Mail at specified time.
Will look to make further purchases in future and will add Family Puzzle Shop to my regular review list.
November 17, 2022
Reply from The Family Puzzle Shop
Thank you for your kind words. This means a lot to a Small business. We look forward to welcoming you back.
Excellent customer service
Excellent customer service, very good communication with the seller. Puzzles are made beautifully.
I do appreciate very good packaging, items arrived in immaculate condition. Thank you
September 12, 2022
Unprompted review
Reply from The Family Puzzle Shop
This is great to hear, we thank you for your purchasing from The Family Puzzle Shop.
Personal delivery!
Ordering easy,well structured site,quick processing,delivery was to be by third party but got phone call…can we deliver because in the area ..so personal delivery…all items up to spec too.
November 7, 2022
Reply from The Family Puzzle Shop
Thank you for your kind review. Hope you are enjoying your purchase.
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Order arrived in good time we’ll…
Order arrived in good time we’ll packaged . It is for Christmas, so have not used yet .
October 29, 2022
Reply from The Family Puzzle Shop
Thank you for shopping with The Family Puzzle Shop. We hope you enjoy your purchase.
A very helpful and honest business
A very helpful and honest business. They went above and beyond for me. Highly recommended and 5 stars from me.
October 28, 2022
Reply from The Family Puzzle Shop
Thank you Steve, your very well come. Great to hear you received your puzzles.
Brilliant selection of jigsaws and…
Brilliant selection of jigsaws and games ! Great service speedy delivery A*
October 7, 2022
Reply from The Family Puzzle Shop
Thank you for shopping with The Family Puzzle Shop.
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