The Farmer's Dog Reviews 

1,681
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 194 reviews, reviewers had a great experience with this company. Customers consistently praise the product for significantly improving their pets' health, noting benefits like better digestion, increased energy, and effective weight management. The staff and customer service are also frequently highlighted for their compassionate, helpful, and responsive approach. However, some customers noted concerns about the product's high cost, finding it significantly more expensive than other options. A few people also experienced issues with delivery logistics, such as damaged shipments or inflexible carrier choices. Additionally, some dogs either disliked the food or had adverse health reactions, and a few reviewers mentioned customer service becoming less personal or unhelpful with specific issues.

What people talk about most

Product

Users describe positive interactions with the product, with many reporting that their dogs love the food and... See more

Quality

Clients share positive opinions on quality, with many reviewers noting improved energy levels, healthier... See more

Customer service

Consumers find customer service to be positive, often describing it as exceptional, compassionate, and... See more

Staff

People report positive experiences with staff, consistently praising their kindness, helpfulness, and caring... See more

Price

Customers had ambiguous experiences with price, with many reviewers finding the cost to be extremely high and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When Kona was on H**l's Sci Diet Digestive formula, she had large bowel movements and went much more frequently. About every six weeks, she'd have a severe bout of diarrhea. At night, while she was... See more

Company replied

Rated 5 out of 5 stars

Truly the best company and the Farmers Dog team has helped us for the following - food when traveling - emergencies (replaced when electricity went out) - exceptional customer service and genu... See more

Company replied

Rated 5 out of 5 stars

My dog Angus absolutely loved his meals from Farmers Dog he loved the taste of. I believe that using this food kept him healthier and definitely happier than regular dog food. This is the most compa... See more

Company replied

Rated 5 out of 5 stars

My Belgian Malinois was overweight unhealthy lethargic and weighed 100 lbs when we started Farmers Dog in June 2024. In just under 2 years he is maintaining a weight around 65 lbs and is healthy happy... See more

Company replied


Company details

  1. Animal Feed Store
  2. Pet Store

Written by the company

A smarter, healthier dog food: 100% human-grade food, pre-portioned and delivered to your door. Better for them, easier for you.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 48 hours

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3.9

All reviews

(1,681)

181 reviews in the last 12 months

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Rated 1 out of 5 stars

I called farmers dog to complain about…

I called farmers dog to complain about the increase in cost and all the bad issues with their food! I got a terrible response from their employee, Loud mouth would not give me a chance to say anything for most of the call. I told her I would be closing my account then sends me a email
Support | The Farmer’s Dog
Wed, Apr 1, 10:43 AM (2 days ago)
Hi Larry, I'm so sorry to hear this! To confirm, I've gone ahead and canceled Cookie's plan, so you won’t be charged for any future orders unless we hear otherw

April 2, 2026
Unprompted review
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Reply from The Farmer's Dog

Thank you so much for providing us with this feedback, Larry. I am so sorry that this was your experience.

We value the relationship that we have built with you and Cookie over time, and I am so happy that one of our Specialists was able to fully support you and address your concerns.

Please be assured that your experience is of the utmost importance to us, and we are always here for you and Cookie if you need anything else in the future. We're available 24/7 so you can connect with us anytime by phone at (646) 780-7957 or by emailing us at care@thefarmersdog.com.

Rated 1 out of 5 stars

I believe our dog died after starting…

I believe our dog died after starting Farmer's dog. Went from completely healthy except needing to lose a couple of pounds. We switched because we thought we were getting her on a healthier diet but she lost 9 lbs in two months and I think that was too much too quick and and then passed while taking a nap.

March 24, 2026
Unprompted review
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Reply from The Farmer's Dog

Thank you for reaching out, Ana. We are so sorry for your loss, and our hearts are with you during this difficult time.

Please know the health and wellbeing of the pups we're entrusted to feed is our highest priority. Because of that, we partner with board certified vet nutritionists to ensure that all of our recipes are nutritionally balanced and complete.

With that in mind, one of our specialists has reached out to learn more in order to support you in any way we can.

Rated 2 out of 5 stars

I don't like their ordering process

My dog loves this food but that's not saying much since she also eats out of trash cans any chance she gets. What I don't like about this company is their overly complicated select / order / auto-renew system. They want to send the amount of food they think your dog needs at the frequency they think is right. The customer seems to have little to no control over how much you buy when. I finally discontinued. It's so much easier to buy quality food for dogs in a store and bring it home when you want to.

April 1, 2026
Unprompted review
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Reply from The Farmer's Dog

Hi Liz, thank you so much for providing this feedback. Our recurring plan is designed to provide customers with a seamless experience and aims to have customers' orders arrive right when they need them. We're so sorry if your experience fell short of that.

Hopefully, it is reassuring to know that you have full control over your account on your profile on our website, including order size, safety stock, and your pup's daily calorie amount. You can also choose to rush or delay your order as needed to create a flexible experience.

That said, we're happy to review your plan with you and make sure it's just right. One of our specialists has already reached out to offer support, but please always feel free to reach out to us at care@thefarmersdog.com and mention this review.

Rated 5 out of 5 stars

Our Poodle Loves the Food....

We started our 5 month old female poodle, Sadie, on this food and she is doing great for the past months. Gained 4 lbs, lots of energy. Gobbles it down 3x per day.

March 29, 2026
Unprompted review
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Reply from The Farmer's Dog

Sadie sounds like she’s thriving ✨ We appreciate you giving us a try and for taking the time to share her progress!

Rated 1 out of 5 stars

They keep hiking up the price!

They have steadily increased my dog’s food price over the years. I have a 4 pound mini dachshund and his monthly food order is now $256 a MONTH!
Started out at under $150 monthly. This is ridiculous! I’m done with them
Plus my dog has lost 17 teeth from his past two dentals and my vet blamed it on the food and said she’s had other patients dealing with tooth loss as well that are on Farmers Dog.

March 28, 2026
Unprompted review
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Reply from The Farmer's Dog

Thank you for your feedback, Joni. We strive to make fresh, healthy food accessible to every dog, and I'm confident we can find a plan that works for you and your pup.

When looking at our meal plans on a per-day basis, they can be comparable to some commercial pet food options. That said, we're always aiming to get prices down without sacrificing quality or convenience - so we offer a variety of offerings that can help meet your pup's needs in the most affordable way possible.

Nothing matters more to us than the health and wellbeing of the pups we're entrusted to feed. That's why all of our food is formulated by Board-Certified Veterinary Nutritionists to be 100% complete and balanced, meeting AAFCO requirements, and also being cooked and packaged in USDA-inspected facilities, where only human-grade food is produced.

All that said, we'd love to learn more on how we can best support you and your pup. Please don't hesitate reach out to us at care@thefarmersdog.com, and our team will be ready to help in any way we can.

Rated 5 out of 5 stars

Boxers love Farmers Dog products!

My dogs Tobey and Charlie LOVE The Farmer’s Dog food
It’s always fresh and delicious and the customer service is amazing! Thank you so much for all you do

March 26, 2026
Unprompted review
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Reply from The Farmer's Dog

We appreciate you sharing this! Happy dogs and supportive service are what we aim for 🐾

Rated 5 out of 5 stars

Hemorrhagic Gastroenteritis diagnosis required a food change

My 9 year old Doberman was diagnosed with hemorrhagic gastroenteritis. After spending over $5,000 in vet bills I had to change her food from dry to home made boiled chicken, salmon, rice, and broth. I spent every Sunday afternoon cooking up her weekly meals. Once I figured out how much I was spending (not to mention my time) I found Farmer’s Dog. Some people think it’s expensive but I figured out how much I was spending buying the ingredients and making the meals myself and it was less than what I was spending. She has been on Farmer’s Dog for almost a year now and is doing great. She is 9 years old going on 2 ! She acts like the puppy she once was. No gastrointestinal issues at all. She is a Farmer’s Dog for life !

March 22, 2026
Unprompted review
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Reply from The Farmer's Dog

We truly appreciate you taking the time to share this. It’s clear how much care went into supporting your dog, and we’re glad you found a solution that works well!

Rated 1 out of 5 stars

The food is much enjoyed by my dogs

The food is much enjoyed by my dogs. Unfortunately over and over my 100 lb order is left in mailroom. It costs more than $200 yet they use OnTrac for deliveries. I have asked them to leave at my front door. Their carrier doesn’t follow instructions. I can’t carry the box. Food wasted. Have to find a new dog food company

March 12, 2026
Unprompted review
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Reply from The Farmer's Dog

Thank you for sharing this feedback with us, Clarita. We strive for a seamless delivery experience for our customers and their dogs, and I’m sorry to hear we fell short of expectations.

We partner with our carrier’s to ensure that each dog’s order arrives in a timely and fresh manner, and feedback like this really helps us to continue to improve the delivery experience.

That being said we're so glad a specialist has reached out to you via email to assist — always here to help.

Rated 5 out of 5 stars

Excellent Dog Food

“Coco has completed her 2-week trial of The Farmers Dog, and she immediately loved the food. My biggest problem is NOT feeding her too much. She’s only 4.5 lb chihuahua, but she paws at her food bowl every few hours for more. Chihuahuas are known for ‘spinning’ when they’re excited, and that’s exactly what she does when she realizes I’m getting her meal ready. She never did that with her other food. She’s naturally full of energy since she’s only a year old, but I noticed within a couple days her energy increased even more. I certainly wasn’t expecting such a reaction, but am thrilled with the results.”

March 8, 2026
Unprompted review
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Reply from The Farmer's Dog

Coco’s mealtime spins sound like the best kind of feedback! We’re so happy she's enjoying her food 😊

Rated 5 out of 5 stars

Farmer's Dog is an excellent dog food!

Farmer's Dog is an excellent dog food!! And excellent customer service!! The food is high quality. Also, my dog Rocky passed away with liver cancer and on his last days he was eating Farmer's dog food and it was the only food that his body accepted. Thank you Farmer's dog for the plant that I received on the name of my beloved dog Rocky who passed away.
Thank you again!

March 8, 2026
Unprompted review
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Reply from The Farmer's Dog

We’re so sorry for the loss of Rocky 🧡 Thank you for sharing such kind words. We’re honored to have been part of his final days and are grateful we could help comfort him in some small way. Our hearts are with you.

Rated 5 out of 5 stars

THIS WILL BE THE LAST DOG FOOD YOU EVER BUY!! know we alwas hear “ This is the…

I know we always hear “ This is the best or that is the best” But I am here to tell you, hands down, this is the best dog food period for your dog!! My Teddy wouldn’t eat anything, no matter how expensive, what I bought or what I cooked him and I was desperate, I seen the Farmers Dog commercial one day ” and said what have I got to lose, he has to eat something, I ordered according to his plan and it was love at first bite. I literally teared up when he finished his plate and he was so happy and the treats, oh he owns it, only ones he has ever eaten. Thank you Farmers Dog so much from me and Teddy for making him happy and healthy, We’re here forever!!💕💕

February 5, 2026
Unprompted review
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Reply from The Farmer's Dog

Teddy sounds like quite the character! We’re so glad he’s loving his meals and treats—picky eater wins are the best 🐾

Rated 5 out of 5 stars

I have two cavipoos with sensitive…

I have two cavipoos with sensitive stomachs and they are two years old. It has been very rough finding something they will eat. I wish I would have ordered Farmer’s Dog earlier. They are eating, happy, and healthy!!! Thank you so much!!!

March 7, 2026
Unprompted review
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Reply from The Farmer's Dog

Thank you for sharing this! Knowing that both of your Cavapoos are eating happily and feeling great truly makes our day 🥕

Rated 2 out of 5 stars

12% Price increase with no lower priced options

We’ve been 3 year customers feeding Farmers Dog everyday to our dog.

They recently increased prices by 12%, which is a massive hike. The increase itself would be understandable (the magnitude can be debated) but the worst part is that they launched fresh+grain recipe for 3 out of 4 (beef, pork, and chicken) but conveniently left out turkey - the food we’ve been feeding for 3 years consistently due to sensitive stomach other foods don’t work.

So now the prices are 12% higher and the lower priced option is not available to us.

We will be trying chicken+grain to see if that could maybe work but this price increase rollout was executed with non regards to customers like us who depend on there recipe. I have no idea why it’s difficult to mix turkey and grain while it’s possible to mix it with all other options.

I think this is Farmers Dog getting complacent and believe that dog parents won’t switch under any circumstances.

February 20, 2026
Unprompted review
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Reply from The Farmer's Dog

Hello Ankur, and thank you for providing this feedback. To continue to deliver on our commitment to help dog lovers like you do the very best they can for their dogs, we've had to make the difficult decision to raise prices to adjust to the recent market conditions.

This adjusted price will allow us to continue delivering the level of care and quality you expect. We never take decisions like this lightly, and we’re committed to help make sure your plan still feels like a great fit.

That being said, a specialist has reached out to you in order to support you as best we're able.  Please feel free to reach out to care@thefarmersdog.com — we're here to help.

Rated 5 out of 5 stars

Best Dog Food Out There

I have been using The Farmer's Dog for almost 9 years now. When I first adopted my dog, she wouldn't eat anything and I tried everything. I saw The Farmer's Dog online and decided to give them a try. It was the beginning of a wonderful healthy life for my dog Akira. When I adopted her, she was underweight and her coat was dull and frail. She just looked so sad. After feeding her The Farmer's Dog, her wait came up to normal and the vet is impressed with her health and luster of her coat. He even asked me what I was feeding her. I told him. :) Through no fault of The Farmers Dog, we have only had 2 issues with delivery of her food due to storms and they were on top of it. The first time, they saw it was taking longer than normal to arrive at my house and reached out to me about it. They immediately sent me a new box and it arrived just the day after the first one that was defrosted and not so good looking. So Akira did not go without her food. The second time was just this year when we had the big ice storms in Texas and they reached out again saying there may be delays in shipment due to the storms and they even sent me recipes that I could make at home until they could get it out to me. I keep a 7 day stash in the freezer so we did not have to resort to making those recipes but I really appreciate The Farmer's Dog communication, dedication and eagerness to help and make sure that my baby girl is properly fed. I would recommend everyone switching to Farmer's Dog. My dog is now coming up on 10 and she is still going on 3 mile hikes with me every day, her coat is still shiny and her health is doing great with no issues. This food is a game changer in the world of dog food and your pets healthy longevity.

February 8, 2026
Unprompted review
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Reply from The Farmer's Dog

We always have you and Akira's back, and it makes our whole day to know she's thriving!

Rated 5 out of 5 stars

Best choice we could have made.

Our two dogs were unhealthy and overweight. Since turning to farmers ( we make the food and use their nutrition packets Our big girl has dropped 18 pounds and doesn’t have joint pain and her coat is so much better. We saw results quickly. Also we were surprised when our other small dog passed of natural old age we received a condolence card and plant from Farmers Dog. It made us smile that a company showed compassion.

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

Lani was my customer service rep and…

Lani was my customer service rep and she was most helpful. I found her friendly, knowledgeable about my questions, and competent, as she obtained the necessary information and made the entire process much easier. Give this woman a raise!!

March 3, 2026
Unprompted review
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Reply from The Farmer's Dog

We're so happy Lani was able to get you and your pup taken care of! We've shared your kind words with her directly, and truly appreciate you taking the time to leave your review 🧡

Rated 5 out of 5 stars

They’ve Earned My Respect

I don’t normally go out of my way to leave reviews, but The Farmer’s Dog has earned it.

Their customer support has been excellent. Every question I’ve had has been answered quickly and thoroughly, and I’ve always felt taken seriously.

The biggest difference, though, has been in my dogs. They’ve lost weight, their joints seem better, and their energy is noticeably higher. They’re not just surviving, they’re thriving.

And here’s the surprising part: my black lab is incredibly picky and usually gets bored with food fast. He hasn’t gotten bored once with The Farmer’s Dog.

I’ve seen mixed reviews, and I can’t speak for anyone else. No brand is perfect. But after doing my research and comparing several options, this one stood out for quality and standards. For our family, it’s been worth it.

Highly recommend.

November 5, 2025
Unprompted review
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Reply from The Farmer's Dog

We truly appreciate your thoughtful words. Knowing that your dogs are doing so well, and that even your picky lab is still excited about meals, means everything to us! Thank you for putting in the research and choosing us 🫶

Rated 5 out of 5 stars

Farmers Dog support is always pleasant…

Farmers Dog support is always pleasant and very helpful. Now that we only have one 13 pound dachshund, the single frozen bag offers too much food after it’s thawed out. We are receiving a few of the new protein (chicken and beef) with oats in stead of Lintels. We hope the food is more Chunky and not so slimy. I hope Farmers Dog freeze dried versions where you add water will be introduced soon. There will have less waste and much easier to store. Frozen is ok but the logistics of shipping delivery and storing frozen dog food is a pain. We constantly have to move things around in freezer.

February 26, 2026
Unprompted review
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Reply from The Farmer's Dog

Thank you for your kind words about our team and for your thoughtful feedback! We'll be sure to share this with our crew.

Rated 2 out of 5 stars

Customer service has much to be…

Customer service has much to be desired!

They can’t get the delivery days correct!
Dozens of emails & texts requesting no Friday or Saturday deliveries because no one is home.

Don’t ever expect customer service to do what they promise to do !

My dog loves the food

February 21, 2026
Unprompted review
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Reply from The Farmer's Dog

Thank you for sharing your feedback with us, Ronnie. We aim to provide all of our customers and their pups a seamless delivery experience, and we're sorry to hear your experience fell short of expectations.

While we do not currently have the ability to schedule all upcoming orders for specific days of the week, we are always happy to assist you in rescheduling your order's arrival date before the cutoff.

That being said we're so glad a specialist has reached out to you via email to assist — always here to help.

Rated 5 out of 5 stars

Angel customer service

Angel, the customer service person who helped me, did an amazing job. They were very knowledgeable and friendly!

February 18, 2026
Unprompted review
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Reply from The Farmer's Dog

Top-notch customer care is exactly what we aim for! Thanks for your kind words.

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