The shoes and sandals are very comfortable but the time worn is still to short to form a firm evaluation! Your media bombardment says "PRODUCT IS PROBABLY JUNK". Constant sales pitch without allowing... See more
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Review summary
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Fitville trainers are my go to site when I require new shoes. The 4/E fit are always a great fit and extremely comfortable! I needed customer services for my last order and they resolved my issue posi... See more
Company replied
Even though I have annoyingly wide feet, I had to try four pairs of sneakers to find one that fit! I guess my feet are only D and not EE! Fortunately, the staff here were able to help me return an... See more
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Ordered wide fitting pair of trainers which were sent quickly and excellent quality. Had to return because chose wrong fitting but the returns process was polite and efficient. A prompt full refund.... See more
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Company details
- #3 of 6 best companies in Orthopedic Shoe Store
- #48 of 70 best companies in Shoe Store
- #4 of 6 best companies in Footwear Wholesaler
About TheFitVille
Written by the company
FitVille: Your Path to Pain-Free Living
FitVille is an ergonomic footwear company with a mission to enhance footwear experience. FitVille was inspired by the founder's passion for running when he found how hard it was to find the best-fitting shoes on the market. And with that spirit of inquiry and innovation, the FitVille journey began.
At FitVille, we believe in the power of a good pair of footwear to change life and the right to live pain-free. Shoes are bridges that empower us to reach our goals. FitVille envisions helping everyone enjoy a healthy lifestyle while adhering to three core concepts: Therapeutic, Comfort, and Support Technology.
Discover the FitVille difference. Visit our website today and step into a world of comfort and well-being.
Why Choose FitVille?
Written by the company
- Podiatrist-recommended comfort keeps 300,000+ feet happy
- At FitVille, we understand that foot pain can hold you back from living an active life. That's why we design footwear with you in mind!
- Multiple Width Options:
- We offer a wide range of widths to ensure a perfect, comfortable fit for every foot. No more squeezing into narrow shoes!
- Comfort Technology:
- Our shoes are packed with innovative comfort features, like our PropelCore™ sole technology [link to FitVille website about technology], which provides superior cushioning and arch support.
- Wide-Fitting Expertise:
- For those with wider feet or foot pain, FitVille is a trusted name. Our roomy toe boxes and supportive designs help alleviate pain and keep you moving comfortably.
- Join the FitVille Family!
- We're passionate about creating footwear that helps people with all types of feet experience the joy of movement. See what our happy customers are saying and discover the FitVille difference today!
Contact info
2035 Sunset Lake Road, Suite B-2, Rm. 19C, Lockhart Ctr., Newark, DE, United States, Delaware, 19702, Newark, United States
- 1-888-342-7501
- contact@thefitville.com
- thefitville.com
3.9
Great
18K reviews
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Replied to 99% of negative reviews
Typically replies within 24 hours
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Ordering was easy and deivery was…
Ordering was easy and deivery was faster than I expected. I will certainly do business with FitVille again.
July 22, 2026
Reply from TheFitVille
Thank you so much for sharing your experience with us!
We are thrilled to see that you found the product you need!
Welcome to look around at FitVille any time, have a blessed day!
I have gotten multiple compliments and…
I have gotten multiple compliments and I really enjoy wearing them. My feet feel so good. I can walk and stand without feeling any discomfort.
July 25, 2026
Reply from TheFitVille
Thank you so much for commenting and for your generous trust!
Welcome to look around at FitVille any time, have a blessed day!
My shoes are great quality
My shoes are great quality! This was my first order and I am very pleased with the fine workmanship of my new shoes. I also appreciate the accuracy of sizing. Some more expensive brands state they are a wide fit but are not accurate with that statement. Very happy with my new shoes!
July 25, 2026
Reply from TheFitVille
Thank you so much for commenting and for your generous trust!
Welcome to look around at FitVille any time, have a blessed day!
The way they understood me
July 25, 2026
Reply from TheFitVille
Thank you so much for commenting and for your generous trust!
Welcome to look around at FitVille any time, have a blessed day!
I still don’t have my shoes
I still don’t have my shoes, you have my money. It’s been over 5 weeks now
July 25, 2026
Reply from TheFitVille
Hi Ron, we are very sorry about your experience! Your order is meeting the customs clearance process right now. Please don't worry about this situation. Your parcel will be on its way after clearance. We have sent the email to you for the tracking details, please kindly check! Have a blessed day!
TheFiyVille customer service are very…
TheFiyVille customer service are very prompt and helpfull. This is the second pair of golf shoes i have purchased find them very comfortable.
August 10, 2026
Unprompted review
Reply from TheFitVille
Thank you so much for commenting, we are happy to assist!
Let us know if you need any help from FitVille at contact@thefitville.com.
Welcome to look around at FitVille any time, have a blessed day!
Very comfortable shoes fit and feel…
Very comfortable shoes fit and feel great came in a timely manner love them
July 25, 2026
Reply from TheFitVille
Thank you so much for commenting and for your generous trust!
Welcome to look around at FitVille any time, have a blessed day!
Great service!
I ordered a pair that were too big. Exchange process was very easy and customer centric.
July 25, 2026
Reply from TheFitVille
Thank you so much for commenting, we are happy to assist!
Let us know if you need any help from FitVille at contact@thefitville.com.
Welcome to look around at FitVille any time, have a blessed day!
I have been trying to contact someone…
I have been trying to contact someone for a week and you want me to rate you ?
Please contact me ASAP at 925-437-2937
Thank you.
July 28, 2026
Reply from TheFitVille
Hello Mark,
We are very sorry about your experience!
We are happy to assist you via email, we have sent the email to you, please kindly check!
Looking forward to hearing from you soon, have a blessed day!
Easy sales process
Easy sales process, only thing was delivery time but considering it comes from the US its not to bad
July 25, 2026
Reply from TheFitVille
Thank you so much for commenting and for your generous trust!
Welcome to look around at FitVille any time, have a blessed day!
I bought a pair of slip-on shoes from…
I bought a pair of slip-on shoes from fit you and they were horrible. I've never wore them. They're still in the box. If you want them you can have them back free of charge from me. Pay for your own return. I will never buy anything from you again
December 26, 2025
Reply from TheFitVille
Hello Kenneth,
We are very sorry about your experience!
Our return and exchange policy is only valid within 30 days upon receiving the package.
Please see our return policy here: https://thefitville.com/pages/return-policy.
Let us know if you need any help from FitVille at contact@thefitville.com.
The shoes fit well and work great with…
The shoes fit well and work great with all the swelling he has right now.
July 24, 2026
Reply from TheFitVille
Thank you so much for commenting and for your generous trust!
Welcome to look around at FitVille any time, have a blessed day!
I've contacted Fitville 3 times now…
I've contacted Fitville 3 times now with no resolve.
You sent me a nice thank you letter because of my past 6 purchases in 6 months and gave me a code for 5 future free shipings. I placed another order a few days latter and the response was discount has reached it's usage limit. First time using and my past 3 emails to you have not received a response. Help please!
August 6, 2026
Reply from TheFitVille
Hello Ron,
We are very sorry about your experience!
We are happy to assist you via email, we have responded your email, please kindly check!
Looking forward to hearing from you soon, have a blessed day!
Shipping took longer than I expected…
Shipping took longer than I expected and the shoes run a bit smaller SO I would recommend faster shipping and make sure it notifies the buyer that the shoe runs a bit smaller so if someone wears size 11 he/she should order 11&1/2
July 22, 2026
Reply from TheFitVille
Thank you so much for commenting and for your generous trust!
Welcome to look around at FitVille any time, have a blessed day!
Huge shoes
I had no idea I had to wait for international shipping since you have a Texas address. Also these shoes are gigantic. I measured my feet ordered the size I was told and they are just massive, my feet float around in there like boats. I got a huge blister on both heels and have not been able to wear shoes with backs since because they are so sore.
July 24, 2026
Reply from TheFitVille
Hello Meranda,
We are very sorry about your experience!
We are happy to assist you with the return/exchange request via email, we have sent the email to you, please kindly check!
Looking forward to hearing from you soon, have a blessed day!
Reply from TheFitVille
Thank you so much for commenting and for your generous trust!
Welcome to look around at FitVille any time, have a blessed day!
THE SHOES ARE VERY COMFORTABLE AND…
THE SHOES ARE VERY COMFORTABLE AND PLENTY WIDE, UNLIKE MOST SHOES.
July 24, 2026
Reply from TheFitVille
That is great news, thank you so much for commenting!
Welcome to look around at FitVille any time, have a blessed day!
Product was great
Product was great, exactly what was looking for. Would recommend for others having the same feet problems as my husband. Your costumer service not great! No human contact, and not everyone is tech savy!!!! Otherwise would Of given 5 stars.
July 24, 2026
Reply from TheFitVille
Hello Eloise,
We are very sorry about your experience!
Sometimes we can't receive emails from customers, so we don't solve the problem in time.
We will strive to improve the quality of our services.
Let us know if you need any help from FitVille at contact@thefitville.com.
Welcome to look around at FitVille any time, have a blessed day!
We had to place our order 6 times on 2…
We had to place our order 6 times on 2 different credit cards before it would go through. This is not the first time we have placed an order with your company. It should not have been difficult.
July 23, 2026
Reply from TheFitVille
Hello David,
We accept all credit cards including Discover card. If the payment not accepted, please try another card, we also accept PayPal.
Let us know if you need any help from FitVille at contact@thefitville.com.
My problem was resolved.\n My refund…
My problem was resolved.\n My refund was issued timely.\n Service representative was very understanding and friendly..
July 23, 2026
Reply from TheFitVille
Thank you so much for commenting, we are happy to assist!
Let us know if you need any help from FitVille at contact@thefitville.com.
Welcome to look around at FitVille any time, have a blessed day!
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