Haskel was incredibly helpful and patient helping me get my flights diverted, nice hotel, and checked in several times. Really appreciate his help and kindness
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See what reviewers are saying
We have been gratefully help by an Agent through the process of getting a refund and cancellation on our ticket. Unfortunately less than 24 hours after purchasing the ticket, I became sick and could... See more
We had the great opportunity to work with Mr. Freddy Smith. Mr. Smith was professional, knowledgeable, helpful, patient and kind with excellent customer service skills. We asked some of the same qu... See more
Company replied
If you’re looking for someone who will take care of you with kindness and professionalism, ask for Ronin Oxyn. You’ll be in great hands with this gentleman. He listened attentively to my concerns and... See more
Company replied
Company details
Written by the company
We are in the business of memories, joy, unforgettable experiences through serving as a Worldwide Tour & Travel Specialists to our customers. Our motto is to provide the best travel experience to our customers at an amazing price with help of our vast network and experience throughout the globe.
Contact info
24 Market Square, HP1 1ER, Hemel Hempstead, United Kingdom
- 0203-892-5853
- customerservices@theflightmakers.com
- theflightmakers.com
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Haskel was very polite
Haskel was very polite and accommodating. He assisted me with problems we were having with our credit card. He made the process very easy. I would highly recommend this man's services to anyone. Thank you Mr. Haskel.
Ryan was very helpful in all ways.
👍 thanks for helping me ❤️ Ryan Belford
Stressed out
I was very stressed out because I had purchased airline tickets and then the Visa did not go through which it seemed weird that they wanted you to get the air flights before getting a visa. I was very pleased with the agent I received his name is Haskell✨ a real superstar!! He handled my problem promptly professionally and with pleasure. He calmed my nerves and put a smile on my face and in my heart ❤️ What a great day I'm having now! 👍🏼 He is a blessing to your company.
Ryan was the best Ryan Belford was…
Ryan was the best Ryan Belford was awesome
Great experience with Ryan
RYAN BELFORD was very helpful and very friendly and reassuring and patient. As an elderly person, I found him very understanding.
Ryan Belford who was our agent was…
Ryan Belford who was our agent was extremely helpful to us! He took the time to explain what and why the situation we were in was happening (cancelled flight, check-in troubles for rebooked flight etc....) very calm demeanor! We needed that! Also, he took care of us start to finish!! Thank you Ryan!!!
Freddy Smith was very helpful with…
Freddy Smith was very helpful with making the reservations for a flight and also for reserving a car. I appreciate all his efforts and his attitude was just great....
Ryan was very personable and…
Ryan was very personable and knowledgeable.
Professional service
We had a great experience with Mr. Haskel while planning our trip and booking our tickets. He was professional, helpful, knowledgeable and made the whole process easy and stress-free. Truly appreciate the excellent service!
He answered my questions
Ryan Belford answered my questions when I needed answers.
Changing flight status and duplicate charges.
I spoke with Ryan Delfort about some duplicate charges that were deducted by Flair Airlines, and he provided amazing service in helping me resolve the issue.
Very helpful,very friendly
Haskel was helpful,very friendly, very easy to speak to
I had a great help through HASKEL
I had a great help through HASKEL. he did a wonderful Job to support us.
Haskel dealt with my attitude
Haskel dealt with my attitude, with professionalism and maturity. I want to sincerely apologize to him for that. He was very helpful.
excellent service on 2 occasions…
excellent service on 2 occasions help\ful and kind
Haskel was very patient and helpful in helping get my reservation done, I mean he's one of the best among the million
If you ask me to rate his customer service I will give him 10 but you guys require 5 Haskel was super helpful and patient with me and got my reservation done perfectly.
Haskel was nice to work with
Haskel was nice to work with. Answered all my questions and concerns. And made it right.

Reply from The Flight Makers
Lenny was GREAT!
Traveling with a dog and a kennel is a very challenging experience. I did not want to have to make a call, I just wanted to book my ticket online. The first person to pick up my call was Lenny and he actually made the whole experience positive. He was kind, patient, and worked hard to get me the best deal. Thanks Lenny!

Reply from The Flight Makers
Ryan Belford Excellence on Display
Ryan Belford restored my faith in customer service professionals. He was very helpful and kind. Well versed on the content of reservations. I was a little nervous however. Ryan assured me he would take care of everything, and I was very pleased with the outcome. Your company is fortunate to Ryan in your employment. Thank you for the opportunity to share with you.

Reply from The Flight Makers
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