Ordered both Rabanne 1 Million EDT 100ml and Spice Bomb EDT 90ml. Both arrived quicker than I expected and both boxed. Bottles were full and the scent was as expected. Both were advertised as testers... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Ordered both Rabanne 1 Million EDT 100ml and Spice Bomb EDT 90ml. Both arrived quicker than I expected and both boxed. Bottles were full and the scent was as expected. Both were advertised as testers... See more
Company replied
Awful customer service. Scammers. Ordered two Victoria secrets body mists. Never received parcels, tracking did not work as possibly given a fake tracking number or one that did not exist. When e... See more
Ordered a Issey Miyake L'Eau D'Issey Pour Homme Eau De Toilette Spray 125 ml. No problem with transaction and good value for price paid at £27 odd plus postage BUT I was shocked to receive a packa... See more
Hi ordered YSL Kouros Monday, dispatched later that day, received relevant product in original unopened box Thursday afternoon able to track Royal mail service all the way. Have tried my order along w... See more
We’re The Fragrance Warehouse; the fragrance retail and e-commerce brand here to provide you with the latest discounted fragrances and beauty products.
Mica Building, 16B Church Road,, FY83NE, Lytham St. Annes, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered both Rabanne 1 Million EDT 100ml and Spice Bomb EDT 90ml. Both arrived quicker than I expected and both boxed. Bottles were full and the scent was as expected. Both were advertised as testers and they did have something on them to indicate this. Fragrance Warehouse were the cheapest I could find that were selling authentic products. Just over £80 for both bottles.

Reply from The Fragrance Warehouse
Great price, delighted to find one of my favourite Aqua Di Palma diffusers at such a great price. Packaged very well to ensure a safe arrival.

Reply from The Fragrance Warehouse

Reply from The Fragrance Warehouse
Great value for money cheaper than the shops 100% authentic highly recommend you won’t be disappointed

Reply from The Fragrance Warehouse
Fast delivery. Good communication. Good description of product on the website.

Reply from The Fragrance Warehouse
Just received my 3rd delivery. Great prices, they stock discontinued perfume, fast dispatch and posted by RM with tracking provided. Can't fault them. 5*****

Reply from The Fragrance Warehouse
Delivered on time and very reliable courier used, Royal Mail, to ensure delivery is as so. Very good value for products and are very comfortable with bigger purchases so will do so regularly from now on. Thank you so much for your service! 10/10!

Reply from The Fragrance Warehouse
Ordered a Issey Miyake L'Eau D'Issey Pour Homme Eau De Toilette Spray 125 ml.
No problem with transaction and good value for price paid at £27 odd plus postage BUT I was shocked to receive a package and bottle both clearly labeled as TESTER NOT FOR SALE !
I assume this product is supplied to the company free of charge for tester purposes only and this company is selling it on to the public despite being thus labeled. Something I would imagine the suppliers would look very dimly on.
Product was purchased from website, item was showing as 'in stock'. Several days later an email received from TFW showing refund sent - but no explanation given as to why the order was unfulfilled. Timewasters.

Reply from The Fragrance Warehouse

Reply from The Fragrance Warehouse
Ordered clarins eyeshadows and from start to finish service has been excellent. Kept informed and products arrived a day earlier than expected. I was worried that they weren’t genuine products at the price point as I have to be very careful due to extremely sensitive skin but glad to say I had nothing to worry about. Will order again in the future

Reply from The Fragrance Warehouse
I have order several perfume and they always come perfect. Specially the last one I order the wrong perfume Armani prive and when I contacted Emma on instagram she was helpful and ask for me to return the parcel and when I provided her with the delivery information and ones she verified the product she send me the one that I wanted. I have received it and all I can say is fantastic.

Reply from The Fragrance Warehouse

Reply from The Fragrance Warehouse
I ordered two shower gels by Molton Brown, they arrived in perfect condition and in good time.
I was kept informed as to the delivery status and will order more if available.
The only reason I rated with 4 stars was you have to pay postage and on EBay the matching body lotions were free postage.
Although EBay are probably a bigger organisation.

Reply from The Fragrance Warehouse

Reply from The Fragrance Warehouse

Reply from The Fragrance Warehouse
Easy to order, quick delivery, looks exactly the same as the picture. I was that impressed I reordered as soon as my 1st order arrived.

Reply from The Fragrance Warehouse
Communication excellent, delivery prompt and item well packaged. Item exactly as advertised. No problems at all - a nice easy transaction from start to finish.

Reply from The Fragrance Warehouse
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.