TheGreenRoute Reviews 159

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 137 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their satisfaction with the offerings. The delivery service is frequently mentioned as fast, reliable, and efficient, with many appreciating the quick turnaround times. Reviewers also commend the exceptional customer service, noting the team's helpfulness, professionalism, and responsiveness in addressing any inquiries or issues. However, some customers reported dissatisfaction with certain products, describing them as not meeting expectations in terms of taste, quality, or effects. A few individuals also experienced issues with missing parcels or incorrect orders, though in some cases, these were resolved by the company.

What people talk about most

Product

Customers consistently note positive experiences with product quality and variety. Many reviewers praise the... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast and reliable... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of products,... See more

Service

Clients share positive opinions on service, consistently praising its professionalism, speed, and... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the support team... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been a customer since TGR first started (might’ve got date wrong tho - sorry!) & I remember how exciting it was & watching the videos of the paintings going up on the wall in London & how it was... See more

Rated 5 out of 5 stars

I order tropical nerd it was like what I.got.was little surprise it was like Amsterdam coffee shop weed purple grey blue green purple orange smooth full of flavour put rainbow unreal person produce th... See more

Rated 5 out of 5 stars

I found this company on Trust Pilot and it had great reviews so thought I’d give it a try. That was about 12mths ago and still using them now, I’ve never had an issue in numerous orders, always... See more


Company details

  1. Vaporizer Store
  2. Cannabis store

Written by the company

Our website is now live at - thegreenroute.pro - which is our new and only official domain. Please note that our old domains (.cc, .market and .io) are no longer in use and are not accessible. Any websites using similar names are scams—please avoid them.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

159 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 3 out of 5 stars

Service good - products not

Service good; edibles not. 3rd party (I presume since seen them everywhere), in accurately and vaguely dosed delta 8 edibles (or worse). Bad experience. Edibles are not good at all compared to other vendors.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Speed of service

Speed of service. Great communication and the right approach to customer service. Fantastic experience all round .

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to deal with.

Yes, from the start of thegreenroute reign they look after me, that going back a while now, including some miner name changes along the way

They replaced an order that I've considered lost by another company,
some of you may remember,
thegreenroute asked for the order no ,I gave it to them and they supplied it,

I don't forget good things like that.

So guys you give a
Good service and product ,very good offers , well packed products .
I must also say you good people.
When i asked about something I always get a reply, and if i query the delivery they always assured me, and they always right.

Keep the good work going,

February 27, 2025
Unprompted review
Rated 3 out of 5 stars

disappointed…quality hash sent

Bit late reviewnasnbroke phone unfortunately and locked out telegram too🤦Good service but tbh was very disappointed with the triple filtered - amnesia .
Wondering if sent wrong one accidentally as description said citrus taste and reviews saying it melted in hand etc certainly didn’t . Very like old school hash taste very different and poorer product form what I expected tbh. Good service tho and good people maybe just unlucky

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

You can have confidence in TGR

The only online site I'm confident in using. These guys have never let me down and the product is always great. My go to shop now.
Thanks TGR, keep up the fantastic work.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Could not have done better!

I've used this company for nearly 3 years (I moved with them from dispenseree).
I use it to top up my medical script as actually it is more cost effective.

In all that time I've only had 2 issues (once lost in post and once wrong product sent), and they have swiftly sorted it all out.

I wish everyone had this level of customer service, ignore the negative reviews as there is a lot of impersonating sites.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Just wanted to write a quick one to say…

Just wanted to write a quick one to say how helpful these guys have been. I’ve been using green route since they first formed and have always had a quick delivery and quality product. When there has been an issue which is once in a blue moon. Things are sorted and pur right very quickly. These guys a nice people and 100% genuine. Make sure you double check you’re on the correct site before ordering as there are some scammers who imitate green route.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service!

Extremely happy with my service and the products. Seriously easy to use, and quick and supportive help for any steps to complete the process. Consistently received multiple types of products which have all been to extremely high standards which have been an absolute game changer!

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Nothing but amazing when I order from…

Nothing but amazing when I order from TheGreenRoute.pro, fast, sealed and secure shipping with awesome products. I always order the DANK gummies and they are so good! Really strong as well and for my health it’s better to have gummies than smoke for inflammation so it’s nice there is so much option and be able to order from a LEGIT place. Website is really cleared laid out and you get points when you have an account and make an order which adds up! So glad to know about this company from a friend of mine!

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Ignore any 1 star reviews as they have…

Ignore any 1 star reviews as they have come from people who ordered from the scam/impersonation sites. The legit greenroute offer an incredible service and provide top quality products. The current Valentine’s Day offer shouldn’t be missed out on

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect every single time 😍

Ordered from TGR multiple times and every single time they have smashed it! Amazing customer service team which you don’t even find in major companies, you get given tracking and surprisingly fast delivery. Will never look back!

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

If i could rate it 6 stars I would

If i could rate it 6 stars I would, the customer service is the best ive ever had the pleasure to deal with, the product is even better! Never had any problems and ive been using for over a year now, anyone who has rated 1 star has used A SCAM WEBSITE BY ACCIDENT! There is a few so make sure you get the adress right, they reference the scam website on theirs so shouldn't be a problem, big love tgr 🙌💚

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

The BEST

Unusual to get the wrong order but this happened, informed TGR and explained the problem and got a reply very quickly and they instantly gave a refund and allowed me to keep the wrong order.

February 7, 2026
Unprompted review

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