TheGreenRoute Reviews 159

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 137 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their satisfaction with the offerings. The delivery service is frequently mentioned as fast, reliable, and efficient, with many appreciating the quick turnaround times. Reviewers also commend the exceptional customer service, noting the team's helpfulness, professionalism, and responsiveness in addressing any inquiries or issues. However, some customers reported dissatisfaction with certain products, describing them as not meeting expectations in terms of taste, quality, or effects. A few individuals also experienced issues with missing parcels or incorrect orders, though in some cases, these were resolved by the company.

What people talk about most

Product

Customers consistently note positive experiences with product quality and variety. Many reviewers praise the... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast and reliable... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of products,... See more

Service

Clients share positive opinions on service, consistently praising its professionalism, speed, and... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the support team... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been a customer since TGR first started (might’ve got date wrong tho - sorry!) & I remember how exciting it was & watching the videos of the paintings going up on the wall in London & how it was... See more

Rated 5 out of 5 stars

I order tropical nerd it was like what I.got.was little surprise it was like Amsterdam coffee shop weed purple grey blue green purple orange smooth full of flavour put rainbow unreal person produce th... See more

Rated 5 out of 5 stars

I found this company on Trust Pilot and it had great reviews so thought I’d give it a try. That was about 12mths ago and still using them now, I’ve never had an issue in numerous orders, always... See more


Company details

  1. Vaporizer Store
  2. Cannabis store

Written by the company

Our website is now live at - thegreenroute.pro - which is our new and only official domain. Please note that our old domains (.cc, .market and .io) are no longer in use and are not accessible. Any websites using similar names are scams—please avoid them.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

159 reviews

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1-star

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant!

Brilliant!
Completely legit, have ordered many times with no issues.
Great customer service and offers. Can't fault it 💚 🌿

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

I had an issue today with a discount…

I had an issue today with a discount coupon not applying at checkout so contacted the guys on telegram to sort it out.
They couldn’t have been more responsive and helpful and within 5 mins everything had been sorted out and my coupon applied. 😊
Another thing I’d like praise is the delivery times which from ordering to my door is within 48hrs. Exceptional service and products.
Can’t recommend these guys highly enough

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great Outfit

Great product and great service. Made up for a wee mistake on their part quickly and without hassle.a

September 28, 2025
Unprompted review
Rated 4 out of 5 stars

Customer service spot on

Website and payments are really easy to navigate; customer service is always informative, prompt and professional and delivery is usually incredibly swift.
There was a slight delay (just a day) in getting my order but customer service were spot on, v apologetic and kept me informed.
Products to me are good past a certain price point, which can then get expensive quickly - it’d be cool to see them offer bundles (like some other places do) when buying multiple items.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Legit

Legit. Nice variety. Great smoke. Fast delivery (got mine next day). Would recommend.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Fantastic company to work with. Always stellar service and very reliable deliveries! The one time I had an issue with delivery they sorted it asap with no problems!! 10/10 recommend!!!

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Long time happy customer

I have been using the green route from the start which I think is a good few years now, they have provided stellar service every time. Now a couple of times I haven’t received what they have posted but every time it has been reposted at a loss to them. In all my communications with the help desk they seem like good people, which in this business is unusual to say the least. I am really grateful for them and long may they continue to provide this much needed community service.

August 1, 2025
Unprompted review

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