the Guardian Reviews 592

TrustScore 1.5 out of 5

1.6

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers expressed dissatisfaction with the company's social media practices and raised concerns about certain aspects of the company's approach, noting a strong consensus on these negative points. Additionally, many people were unhappy with their subscription experiences, citing unexpected increases and difficulties with cancellations. Some people also felt that the website experience was problematic, mentioning issues with article formats and intrusive pop-ups. Conversely, a small portion of people were satisfied with the quality of the journalism, finding some articles well-written and informative, despite the general negative sentiment.

What people talk about most

Website

People report ambiguous experiences with the website. While some customers praise it as a go-to news source... See more

Social media

Customers express significant dissatisfaction with social media interactions, particularly regarding... See more

Ethics

Reviewers highlight negative aspects of ethics. Many customers express concerns about the company's... See more

Quality

Users describe ambiguous interactions with quality. Some reviewers praise the publication, highlighting its... See more

Subscription

Customers consistently express dissatisfaction with their subscription experiences. Many reviewers report... See more

Based on these reviews

Rated 1 out of 5 stars

Every time I come across something written by the guardian! There’s always a begging note at the end asking for monthly donations! Have these people no self respect? Charities asking for money for cha... See more

Rated 1 out of 5 stars

The begging for cash section at the end of every article is annoying and smacks of desperation. The articles that you want to comment on quite often don't have that option and the ones that do are clo... See more

Rated 1 out of 5 stars

Death of a great newspaper ! No better than a tabloid desperately trying to get click bait. Like any AI algorithm it appeals to its readwership of not very bright PC intellectual snobs (these give... See more

Rated 1 out of 5 stars

Is it just me, or has The Guardian completely lost touch with the people it claims to represent? The tone, the bias, the relentless spin… it feels more like a lecture than journalism these days.... See more


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1.6

Bad

TrustScore 1.5 out of 5

592 reviews

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Rated 1 out of 5 stars

BEWARE no news access w Support subscription !

BEWARE! I paid for the Support subscription and discovered it doesn’t allow me access the newspaper more than the standard otherwise free 30 stories per month. This information is not disclosed anywhere prior to payment and payment is non refundable.
What a cheap, sleazy trick…

May 1, 2024
Unprompted review
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Rated 1 out of 5 stars

Subscribed via a promotion through…Apple

Subscribed via a promotion through Apple but I found that I could not access the news via my iPhone or iPad as the Guardian app would not recognise my email address. When The Guardian "help" was alerted they indicated that it was all to do with "Apple" and not their problem. Been trying to fix this issue for 4 months now. Having the problem sorted out with two conglomerates in the picture is impossible! Be aware and stay away from 3rd party subscriptions!

May 3, 2024
Unprompted review
Rated 1 out of 5 stars

I used to read and trust the Guardian a…

I used to read and trust the Guardian a long time ago. Don’t know what happened over the years, but it has gotten progressively worse and has now blatantly turned into a very leftist biased rag. I no longer recognise it, my blood regularly reaches boiling points reading some of the truly appalling, biased, hateful and dishonest articles it now publishes. Awful.

April 27, 2024
Unprompted review
Rated 1 out of 5 stars

Do not subscribe! Impossible to cancel.

Impossible to cancel subscription- insists I must send an email from a non-existent email address (yet they didn’t care about this when deducting monthly payments). I have now contacted my bank and if they won’t honour my request to cancel the subscription I will just have to close my bank account on principle and change banks!

Ridiculous, unhelpful customer service.

DO NOT SUBSCRIBE.

April 27, 2024
Unprompted review
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Rated 3 out of 5 stars

I checked 3 star

I checked 3 star, because I just read an article about children being shot in Gaza. The article “implies” the children were shot by Israeli snipers with .50 caliber ammunition.
Be it known, .50 ammo is used by the enemies of Israel as well. So, just because it was .50 cal. doesn’t mean it was fired by Israel. Okay!

April 14, 2024
Unprompted review
Rated 1 out of 5 stars

Biased newspaper

Was a contributor on comment is free section for many years, regularly commenting on news/politics etc., with comments regularly featured. But last night my account was disabled for commenting on a cartoon about the Israeli conflict. Have noticed that the paper is clamping down on free speech with regard to this conflict, obviously taking sides with the present oppressors/aggressors.
Have now cancelled my account.
This is a very biased newspaper.

April 9, 2024
Unprompted review
Rated 1 out of 5 stars

Subscription cancelling difficulty

I have been unsuccessfully trying to cancel my subscription payments to the guardian online for 3 months, I have emailed and called multiple times without success. I have forgotten my username that I used to set it up and without that username they will not cancel even if you can provide the card details. The only option available to me is to cancel my card and have it reissued with a different number. This is a major pain and it should not be this hard.

March 31, 2024
Unprompted review
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Rated 1 out of 5 stars

Oscars review seems biased

Emma Stone just won an Oscar for her role in Poor Things. The Guardian columnist chose to use the phrase "picked up more awards" for a film that won another 3 oscars and has been discussed sO much all around the world. Why?

March 11, 2024
Unprompted review
Rated 1 out of 5 stars

Bad comments moderator

To read, the Guardian is fine, not perfect but one of the few non-Tory papers. But twice on online readers comments my posts have been removed for petty, nonsense reasons by moderator. They allow posts that are sometimes irrelevant to the main article being commented on, sometimes racist or homophobic posts get published. My latest post wasn't in any way offensive or provocative, just criticising the awful current government and the people who vote Tory. Utterly unreasonable on the part of the jobsworth who decides what comments to publish. I have now ended my subscription to The Guardian on principle. Moderator has pathetic delicate sensibilities and must be Tory leaning, or worse, has some hidden agenda, yet seems to allow more extreme comments than mine. Double standards or what. Appalling and illogical censorship of genuine opinions.

February 29, 2024
Unprompted review
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Rated 1 out of 5 stars

Has lost its way

I’m a leftie but I’m afraid that the Graun is losing me as a reader because it has turned into a gaslighting, finger-wagging, misandrist propaganda rag full of tiresome homilies masquerading as think pieces. I’m also absolutely sick to the back teeth of reading the same lazy and formulaic smearing of mainstream views eg: gender critical/biological reality opinions or lockdown scepticism as “far right” or “misinformation”, often by very young and unworldly posh “just got back from my gap yah” garls, all of
whom have exactly the same off-the-shelf package of political beliefs.

And, apart from being married to the editor, why on Earth does Adrian Chiles get free rein to engage in his deeply dull, whimsical, stream of consciousness musings by way of an opinion column?

I’ve also noticed that increasingly few articles have a BTL comment section and those that do are rigorously policed by inscrutable and intolerant apparatchik interns in the Guardian’s Ministry of Truth, who delete any views they disagree with.

Tbh, the only bits of the once great Guardian that are still worth reading are Marina Hyde, John Harris and John Grace’s columns.

February 4, 2024
Unprompted review
Rated 1 out of 5 stars

Quality is speeding downhill

I used to love reading the Guardian. Fair and balanced. Now it’s just a hub for mad feminists, anti-men, gay club that almost makes you feel an outsider if you’re straight.

They also are champions of cancel culture. You make a mild criticism in a comment and your comment gets censored. How is this healthy? Starting to feel sympathy for the anti-woke brigade.

The Guardian is its own worst enemy. Today I deleted my account and swear I won’t read again.

January 31, 2024
Unprompted review
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Rated 5 out of 5 stars

The paper is left leaning and pro…

The paper is left leaning and pro people - one of the last sources which still leans in this direction. The rest seem to be peddling the same monotone and rhetoric one sided view of the world. It’s a paper for the 97percent… not the 3 percent.

January 16, 2024
Unprompted review
Rated 1 out of 5 stars

So poor. Please sort this mess out.

Been reading since the 90s. Gone really down hill in past few years. Too many lazy editorials light on fact and heavy on opinion. Lots of pointless feeds that just are a brain dump of things occurring with zero analysis. Sort this mess out. All the articles are GIGA neg and does the Board really support allowing Adrian Chiles to have a column waffling about his life married to the Editor. What a disgrace! Yes print media has changed, but there are still loads of left of centre people who want to be informed and heaven knows there are a lot of dodgy things happening right now to report on. In present form the graun is just a dozen student grant types masturbating and of no use to anyone.

January 4, 2024
Unprompted review
Rated 1 out of 5 stars

The most self-righteous moaning…

The most self-righteous moaning newspaper of all! The reporters in this newspaper purport to know everything, yet I bet none have ever run a business or worked in the private sector where they have to justify their salary with results and profits!

These journalists are needlessly sarcastic, hopelessly unbalanced, overly woke, and totally unrealistic about the world we live in. They expect our politicians to uphold the highest level of moral values and yet successfully deal with regimes like Russia and Iran, not to mention the biased, secretive, undemocratic, wasteful and aggressive EU! You can't have it both ways! If Churchill was around today their criticism would be more damning and louder than anything they have written about Boris or Sunak!

They criticise without proposing solutions that are credible! If you are so clever, what is your solution to the migrant crisis facing the USA, UK and EU? The majority of these people are economic migrants (I don’t blames them) but they have no right to live in our country just because they want to improve their lives. To pretend that all of these millions are under threat of their lives in their own countries is utter nonsense. So shut up or put up solutions!

January 4, 2024
Unprompted review

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