The Hearing Clinic Reviews 

758
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and audiologists for being extremely professional, welcoming, and genuinely knowledgeable during every appointment. People appreciate the exceptionally thorough and comprehensive hearing assessments, noting that all diagnostic tests and procedures are carefully explained. Consumers also highlight the prompt scheduling and efficient service that consistently make every clinic visit comfortable and reassuring. Reviewers report that the prescribed hearing aids and ongoing professional support provide remarkable long-term benefits and noticeable hearing improvements. Visitors consistently emphasize that nothing is ever too much trouble for the team, ensuring total confidence.

What people talk about most

Staff

Reviewers mention positive feedback about staff, describing them as professional, approachable,... See more

Service

Consumers find service to be positive, highlighting thorough examinations and professional care. Reviewers... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how welcoming and... See more

Product

People report positive experiences with product, finding their hearing aids to be excellent and superior to... See more

Customer service

Customers had positive experiences with customer service, highlighting professional help, thorough... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I brought my nine year old to The Hearing Clinic as she has a history of hearing issues and surgeries, she has been fine for a couple of years but we've suspected the issues were back. Booking was eas... See more

Rated 5 out of 5 stars

Visited Milngavie Hearing Clinic today and once again it was a very positive experience. Monica was very professional and, knowledgeabl, she put me at ease immediately. Feel great knowing I was in... See more

Company replied

Rated 5 out of 5 stars

I got a quick appointment and the receptionist was very friendly and helpful. My consultation was with Amy who listened to all I had to say, answered all my questions, explained the tests I was going... See more

Rated 5 out of 5 stars

Excellent after service. Very knowledgeable, understanding, informative and nothing is too much trouble. Teaching how to use the app effectively, showing and demonstrating the app and maintenance of t... See more


Company details

  1. Audiologist
  2. Hearing Aid Repair Service
  3. Hearing Aid Store

Written by the company

Specialist audiological services. Auditory Processing Disorder - assessment and management. Tinnitus Management. Discrete hearing aids.


Contact info

4.9

Excellent

TrustScore 5 out of 5

758 reviews

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4.9

All reviews

(758)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Claire is a great audiology

Claire is a great audiology. Gave time to explain all that I needed. Very friendly and so much a people person. This is the third time I’ve seen her and couldn’t ask for better.

March 21, 2024
Unprompted review
Rated 4 out of 5 stars

Candice

Candice, the audiologist, was really great at explaining everything to me and the tests were very comprehensive. Unfortunately, the price of the hearing aids and after-care were little bit shocking to me. If it hasn’t been for that, then I would definitely have come back to you.

March 20, 2024
Rated 5 out of 5 stars

Fantastic professional Service

After a couple of months of struggling in pain, I visited the clinic for compacted ear wax. Within minutes my ear was clear and pain free. I couldn't recommend the service more highly!

January 2, 2024
Rated 5 out of 5 stars

Brigitte is so professional and many thank you :)

I am Thai but got help from my ex-husband. And it is very impressive till the warranty after using, which is very worthwhile. And every time there was a problem, she was able to gave me an answer that I understood till it was clear. Even though I am in Thailand, she gave very attentive service. After 11 years, I am still impressed and want to go back to use her services again.

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Thorough Appointment

Fantastic thorough appointment and was able to get exactly what I wanted from it - swim ear plugs (in purple!)!
Originally, I just wanted to get the ear plugs, but I'm glad policy is for a full assessment for new patients as I've now been recommended LGHA for my auditory processing difficulties. Learnt a lot about myself and the science of hearing.
Trisha was absolutely brilliant and very patient and great at explaining everything. I also had a really comfortable ear wax cleaning which is something I didn't think existed!
Totally recommend The Hearing Clinic 100%

March 1, 2024
Rated 5 out of 5 stars

First time with Hearing Aids

Deciding it's time you need help with your hearing is a big and daunting experience. Candice made that experience actually enjoyable and interesting with her calm nature and her professionalism, which I think extends to the whole team at The hearing Clinic. I travel a fair distance to attend and wouldn't go anywhere else.

February 29, 2024
Rated 5 out of 5 stars

This is a very competent company

This is a very competent company! The staff are polite, friendly, punctual, very patient and really professional. They know their subject, and are very enthusiastic about helping their clients to hear clearly. These skills give us, the clients, a comfortable experience and a worthwhile outcome.

February 15, 2024

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