thehificat.com Reviews 

Exceptional service by Carmen from thehificat. I was in doubt when ordering an open box model (DX320) which was discontinued and not available world wide. Carmen clarified all my questions. The product reached me without hassle and I will always recommend thehificat.

I've bought a dunu titan s2 at a great price and received it in excellent condition and timing, really great for starting an audiophile hobby

I am very satisfied about the quality and the price of this USB type C cable, The seller is excellent, keep up the good work.

Good price and well done service.
Delivery faster than expected.

Nothing but praise for these Cats ;0)
Used this store for the first time recently and I'm impressed. Delivery was super quick, customer service excellent, and frequent tracking updates were really appreciated. The package arrived early and in perfect condition. Can't wait to use them again.

Great company! Fast shipping and optimal support, good

TheHiFiCat was easy to deal with, had the best price around and shipped really quickly once things were sorted out. I had a disconnect where they missed my order for some reason. I reached out and they shipped immediately and provided the shipping details.

It's all you can hope for to be honest. Mistakes happen, but as long as the store fixes the issue immediately without argument, all is well.

used merchandise. taped over authenticity code. also dac broken.

Wasn't sure about using a foreign company for supplying my IEM's but it turned out to be stress free and so easy. They kept me informed all through the process from start to end.

Thank you all at Hificat.

I'm from India, and I have ordered Fiio r11 radio on this website. They have charged only for the product and the shipping cost was taken care by Hificat itself even though it's international. I have received the product in 15 days without any problem. And the product was really good.

really solid choice if you want to want to start a budget audiophile hobby

My initial parcel was returned to sender, despite not 1 attempt to make delivery. The seller tried to make me pay a redelivery fee, even though I mentioned that there were no issues with the initial address on the order. After the parcel was returned to the seller's local warehouse, the parcel was not shipped out for weeks and the seller kept telling me every time I followed up for a tracking number that it would only be a few more days. Eventually I bought from another store due to delays and returned the item. It then took another 2 weeks for the refund to be processed. Do not buy from this seller.

Smooth experience on my last purchasing and also the 1st purchasing. Doesn’t like most of the other online seller, thehificat’s price includes tax which is very convenience for customer. Only one thing I’d like to ask for improvement is the time between order placement and shipping is too long. It took 7 days in my case ( Friday to next Friday, after I sent a query email). During that 7 days customer can’t see any progress online. It would be great to shorten the processing time or provide updates so that people knows their orders are not being forgotten. The product is authentic and I like it.

It’s been almost 3 weeks since I ordered and the item is still not even in Canada yet. This despite paying what I considered to be high shipping costs for what should be a very small and light package. Also tracking is poor. Will not order from HiFI Cat again.

This is my 1st purchase from thehificat team. I must say I loved the product. Great packaging, great customer support. Keep up the good work. Thank you.

Amazing price quick delivery. 100% satisfied will use again! A++++

shipping was very fast and free. together with best price - clear recommendation!

The delivery arrived on time, thank you very much.
I purchased a Fiio K13 R2R DAC.
The product is good, I especially like the piano reproduction.
The light effects are not my cup of tea.
I recommend the product, especially considering the price/performance ratio.

What can I say? They are f… g amazing!!! :)
QCC Dongle Pro ..Half price of the other companies.. they paid taxes and delivered it in 3 days time to uk? 🫶