The Holiday Fixer Reviews 

214
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their cheerful, helpful, and knowledgeable approach, making the holiday planning process seamless and stress-free. Many people highlight the excellent service from start to finish, including detailed itineraries, online check-ins, and thoughtful personal touches like anniversary reservations. Reviewers frequently mention that the company excels at understanding their needs and finding perfect locations and accommodations, often exceeding expectations. The overall holiday experience is consistently described as amazing, with many customers expressing their intention to book again and recommend the service to others. People appreciate the company's ability to handle complex trips and provide support throughout the journey, ensuring a hassle-free and memorable vacation.

What people talk about most

Holidays

Reviewers mention positive feedback about holidays, with many expressing satisfaction with the booking... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Location

Consumers find location to be positive, with many reviewers highlighting that the chosen hotels and... See more

Service

Customers had positive experiences with service, often highlighting the helpfulness and cheerful demeanor of... See more

Booking process

Customers consistently note positive experiences with the booking process, highlighting how quickly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just back from another lovely holiday which was arranged by Carrie. We have booked with her several times now and and always, nothing is too much trouble. She arranges everything and checks in... See more

Company replied

Rated 5 out of 5 stars

Juliet absolutely nailed out trip to Goa. We gave her a budget, our likes and dislikes likes. And wow what a package she put together. We took all the stress away. Everything worked like clock work. T... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish. Carrie picked a perfect location - the trip had everything we asked for. Checked us in online and kept us up to date on flights out/return. We received a perfec... See more

Company replied

Rated 5 out of 5 stars

Juliet made the whole booking process seamless. She chose the most fantastic hotel for our trip and was constantly on hand to ensure everything was perfect. It was our anniversary whilst away and she... See more

Company replied


Company details

  1. Travel Agency

Written by the company

At the Holiday Fixer, we aim to make your holiday dreams come true Whether you are looking for adventure and excitement or rest and relaxation, the Holiday Fixer can help create your dream destination package. We specialise in luxury holidays, adding in a concierge service where requested and taking care of details such as lounge passes, car hire and any activities that need to be pre-booked. We have the necessary experience and a wealth of contacts that allow us to find the best deals, the most exciting experiences and the most delicious places to eat and drink. A little local knowledge goes a long way! We’re not all about extravagance, however! We know the best family destinations, where to get the best snow for skiing and can tailor those trips that require a little bit of extra planning and organisation. Wherever you want to go, for whatever reason, we will work to create your perfect holiday. So, if you want your next getaway to be extra special, you need the Holiday Fixer! Just tell us what you want and let us make it amazing!


Contact info

4.9

Excellent

TrustScore 5 out of 5

214 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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4.9

All reviews

(214)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Above and beyond!

Wow! Such an amazing and easy way to book a dream holiday! Jo Curtis was exceptional and kept me updated through every step of the booking. She went above and beyond and took all the stress out of what hotel, what location etc! I would highly recommend her to all my friends and family and can’t thank her enough for getting us the best hotel within our budget that met all the needs of my family. My daughter loved the kids club and entertainment. The hotel was fabulous! Thank you so much to Jo The Holiday fixer. We have so many happy memories and it’s all down to you.
Annabelle x

May 21, 2024
Unprompted review
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Rated 5 out of 5 stars

Couldn't have asked for more!

We have just booked our honeymoon to Dubai then on to Mauritius. Laura jas been exceptional!
We asked laura for help as couldn't agree on New York or a cruise. We now have something we are both so excited about and feel we are getting the best of both worlds and the honeymoon of a lifetime.
I would reccomend Laura/The Holiday Fixer to anyone... in fact, we already have.

May 17, 2024
Unprompted review
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Reply from The Holiday Fixer

Thank you so much for an amazing review Sarah! I absolutely loved putting together your honeymoon. I can't wait to hear all about it and your upcoming wedding xx

Rated 5 out of 5 stars

Highly recommend this service

Highly recommend this service. Adry was fabulous and the place she found us was the perfect fit for what we were after. Great, clear timely information sharing too.

April 12, 2024
Unprompted review
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Reply from The Holiday Fixer

Thank you so much for your kind words Helen. I'm delighted that I was able to find the perfect spot for you and your family. Timely and clear information is key for me so I'm glad it contributed to a smooth experience.

Thank you again for your recommendation, and whenever you're ready for your next adventure, I'll be here to help!

Warm wishes,
Adry

Rated 5 out of 5 stars

Holiday of a Lifetime

Carrie had already been recommended so we had no
hesitation in contacting her to arrange our holiday of a lifetime to New Zealand. From the start she made the planning process very easy and came up with ideas to make the holiday even more special by suggesting breaking up the long journey with a short holiday in Bali on the way to New Zealand and on the return journey a 2 day break in Sydney and a further 2 days in Singapore. She worked very hard to make sure our very hectic holiday was right for us which involved 6 flights altogether and she even checked us in on each flight which really helped. We can't thank her enough for helping to make our holiday so special and we recommend her to everyone. Thank you again Carrie.

February 16, 2024
Unprompted review
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Reply from The Holiday Fixer

Thank you Eleanor for taking the time to write a review. It was my absolute pleasure helping you plan this once in a lifetime trip. I really appreciate that you gave me the opportunity to help. I’m so pleased that you both had a wonderful time and I’m overjoyed that you enjoyed my service-enough to recommend me to others. I do hope you’ll come back to me for your future travels. Warmest Wishes, Carrie The Holiday Fixer xx

Rated 5 out of 5 stars

great holiday sourced for us by…

great holiday sourced for us by Charlotte Clark to Budva, Montenegro. She listened to what we were looking for and talked through all the options with no pressure to book. Would definitely book via Charlotte again.

April 4, 2024
Unprompted review
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Reply from The Holiday Fixer

Thank you so much for your lovely review. I’m glad you had such a great holiday and it was an absolute pleasure assisting you with the planning process.
Best wishes,
Charlotte

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Rated 5 out of 5 stars

A Fab 5 night break to remember!

Just came back from a short 5 night break with my wife. It was simply Fab!! ....and all thanks to Adry Capodanno, the Holiday Fixer! Thoroughly professional in every word.! ..she took on all the stress of finding, arranging & booking the right holiday... from flights to resort accommodation & airport transfers....and was always eager to answer any questions.

April 15, 2024
Unprompted review
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Reply from The Holiday Fixer

Thank you so much for your lovely review, I am so pleased that you both had a great time and that I was able to make the process of organizing your holiday easy and stress-free. I look forward to helping again in the future. All the best, Adry

Rated 5 out of 5 stars

Just had my holiday confirmed by Rachel Struel …

Just had my holiday confirmed by Rachel Struel the holiday fixer. Rachel was incredibly professional during the whole process. I can’t believe how easy it was, having given her my wish list she absolutely came up trumps. Highly recommend Rachel and will be asking her to organise my next trip.

April 4, 2024
Unprompted review
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Reply from The Holiday Fixer

Thank you so much for your kind words Theresa. It was a pleasure to find the perfect river cruise for you and your friends. I hope you have a fantastic time and I can't wait to hear all about it. Please pass my details on to your friends when they are looking for their next holidays and I would be delighted to assist them. And I look forward to planning your next holiday soon. Thanks again, Rachel

Rated 5 out of 5 stars

Helpful, friendly and speedy response

Pri helped us book a holiday to Tenerife recently. We had a few requirements before we travelled that Pri was able to assist with. This was all done very quickly and we travelled with no outstanding issues. When we checked into our room we were met with a lovely note from Pri and a bottle of wine which was a lovely touch.

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

My Partner and I were looking for a…

My Partner and I were looking for a LGBT friendly country for a winter sun Holiday and Britt organize a 3 day stop over in Bangkok and then 7 days in Krabi Thailand.
It was the easiest experience we had on arranging a holiday and was definitely one of our best ever holidays together in 17 years. Thank you to Britt and the Holiday fixer team.

February 2, 2024
Unprompted review
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Rated 5 out of 5 stars

Joanne was excellent from start to…

Joanne was excellent from start to finish and made our holiday so easy and straight forward. From booking the hotel we wanted, to payments, reminders, updates to changes of flight times, checking us in and printing off our boarding passes. As a complete novice this made planning for our holiday so much easier and stress free. Thank you Jo, for a wonderful holiday, we will definitely be using your services again.

April 4, 2024
Unprompted review
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Reply from The Holiday Fixer

Thank you Claire for your kind review. I'm so pleased you enjoyed your trip and thank you for letting me find your next holiday for you.

Rated 5 out of 5 stars

We appreciate your dedication and…

We appreciate your dedication and personalised service throughout the planning process and during our trip. Your attention to detail truly made a difference in our overall experience.

Thank you Gemma±

April 6, 2024
Unprompted review
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Reply from The Holiday Fixer

Thank you so much for your kind words! It was an absolute pleasure assisting you with the planning process and ensuring that every aspect of your trip was personalised to your preferences. I'm delighted to hear that my attention to detail contributed to making your experience memorable. Your satisfaction is my top priority, and I'm thrilled that I could be a part of creating a fantastic travel experience for you. If you ever need assistance with future travels or have any questions, please don't hesitate to reach out. Thank you - Gemma Your Holiday Fixer!

Rated 5 out of 5 stars

Lovely 10 year anniversary trip

Priyanka organised a 10 year anniversary trip to Cape Town for my wife and I, and was brilliant. She was responsive and very helpful with our queries, and we had a fantastic time. Would recommend!

February 11, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful friendly service

Priyanka was really helpful in suggesting a great range of options for our family holiday to Gran Canaria. She ensured we found the best value flights and she understood our requirements for a family friendly hotel, which really hit the mark.

April 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Relaxing

Booking with Andrea was a real pleasure. We have never used an agent before, always going with own planning and finding as was never fully sure we would be on the same wavelength. Andrea totally listened to what we wanted from a holiday and gave us lots of options to choose from. Once decided she sorted everything out, printed everything off and kept checking in. I felt confident we had the right holiday for us. Would definitely recommend for anyone thinking they might need a hand in finding the right place for them.

March 20, 2024
Unprompted review
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Reply from The Holiday Fixer

Thank you so much for your kind words Belinda. It was an absolute pleasure to find the perfect holiday for you both. I loved digging into all the areas that would be of interest to you, but also gave you the relaxation that you needed. I look forward to the next challenge.
Kind Regards, Andrea Your Holiday Fixer.

Rated 5 out of 5 stars

We had the most wonderful trip of a…

We had the most wonderful trip of a lifetime. Carrie was absolutely brilliant. She worked so hard to perfect our multi centre trip, including expectations, wish list and budget. While we were away she checked in with us to ensure all was well and even checked in our flights as a standard service. I would 100% use Carrie again and recommend her to everyone. She cared for our trip as though it was her own. It’s rare to have someone who places such wonderful customer service into their job. Thank you Carrie.

March 21, 2024
Unprompted review
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Reply from The Holiday Fixer

Thank you so much for your kind words Hannah. I absolutely do care and I’m pleased that this is evident in my actions. My main aim is to provide the best customer service, which is great to see that I’m achieving this. I’m beyond delighted that you all had the very best time in Florida and New York. It’s great to be part of creating long lasting memories that my clients can treasure for a lifetime. Please do recommend my services to family and friends. I hope to welcome you back for your next family adventure very soon.

Warmest Wishes,

Carrie The Holiday Fixer xx

Rated 5 out of 5 stars

Stress free and a perfect service! - Josie

What a wonderful way to travel! Josie provided an amazing service, with plenty of options that were exactly what we were looking for. She made the experience of booking a holiday stress free and at an amazing price too! Couldn’t recommend Josie and this service enough, will definitely be back again :) x

March 31, 2024
Unprompted review
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Reply from The Holiday Fixer

Thank you for your lovely review, Holly! I'm so glad I could find you your holiday, and I can't wait to hear about it! - Josie x

Rated 5 out of 5 stars

Maderia …

I was a last minute holiday .Andrea organised very quickly . Found a fabulous hotel with a sea view .she was fantastic she was so helpful going above and beyond . Helping me boarding passes as my tech knowledge not to good . Thank you had a fab time. I can highly recommend her and will be using her again thank you

February 16, 2024
Unprompted review
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Reply from The Holiday Fixer

Thank you so much for your kind words and I'm so pleased that you had an amazing time. I look forward to booking your next trip.

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Rated 5 out of 5 stars

An incredible holiday ✈️

Thank you very much to Andrea, I gave her a challenge as it was her first holiday she was booking, but she didn’t disappoint. She found us an amazing holiday, with sea view, all inclusive. Exactly what we needed. I will definitely be using Andrea again. A big fat thank you 🙏

March 19, 2024
Unprompted review
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Reply from The Holiday Fixer

Thank you so much for taking the time to review your experience with myself and your kind word. It was a pleasure to book a dream holiday for you and your husband. I'm so pleased you both had a wonderful time making special memories to last a life time. I can't wait to book your next vacation.
Again Thank You.
Andrea Your Holiday Fixer x

Rated 5 out of 5 stars

Exceptional Service and Amazing Ski Trip

I’d like to thank Joanna for organising an amazing ski trip for me and my family. She provided us with lots of different options and we finally selected the hotel in Saalbach-Hinteglemm in Austria.

Joanna is super proactive and really makes an effort to understand our needs and provides lots of different options. The whole experience was seamless and Exceptional.

We will most definitely be using The Holiday Fixer again for future trips!

February 18, 2024
Unprompted review
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Reply from The Holiday Fixer

Sat, Marina and Elisabella... thanks so much for your very kind review. It was a pleasure working with you and helping you to find the perfect place to Ski.. and I'm so glad you had an Amazing time in Saalbach-Hinterglemm. I am just wating on prices and will have you booked again for February 2025...⛷️⛷️⛷️Thanks again Joanna

Rated 5 out of 5 stars

Stress free holiday planning? Look no further.

Gemma took our brief for our first family trip to Paris and ran with it. We wanted a mini break so that we could introduce our children to the city.

Gemma suggested a great hotel in a brilliant location, close to transport links and family friendly accommodation, organised transport that suited our timetable and meant the children weren't too tired. She suggested various itineraries and sent us articles on things to see and do - particularly useful when visiting in February!

I cant recommend Gemma highly enough. Want a stress free holiday - look no further.

February 11, 2024
Unprompted review
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Reply from The Holiday Fixer

Dear Mrs Lee,

Thank you so much for taking the time to share your experience and for your incredibly kind words. It brings me such joy to hear that your holiday was stress-free and enjoyable for the whole family. Creating memorable experiences is what I strive for with every trip I plan, and knowing that I could contribute to your family's adventure means the world to me.
Thank you so much again!
Gemma Your Holiday Fixer

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