I've been a customer since the early days and chose EZPZ - now Hosting Heroes simply because I want a service with real people who respond in real time and sort out any problems without a fuss. I've n... See more
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The Hosting Heroes is a UK-based web hosting company built around one simple idea: great hosting should be reliable, secure, and supported by real people who genuinely care about your success. We specialise in fast, dependable hosting solutions for individuals, startups, and growing businesses who want their websites to perform at their best without unnecessary complexity. From shared hosting and VPS solutions to fully managed services, our platforms are designed with performance, stability, and scalability in mind — so your website can grow as you do. What truly sets us apart is our hands-on support. We believe hosting isn’t just about servers; it’s about people. Our knowledgeable UK support team is available to help with everything from everyday questions to more technical challenges, always speaking in plain English and never hiding behind jargon. Whether you’re launching your first website or managing multiple projects, you’ll always deal with someone who wants to help, not upsell. Security and reliability are at the core of what we do. Our infrastructure is carefully maintained and monitored, with proactive measures in place to keep your data safe and your services running smoothly. We continuously invest in modern technology to ensure our customers benefit from fast load times, strong uptime, and peace of mind. At The Hosting Heroes, we’re proud to build long-term relationships with our customers. We succeed when your website succeeds — and that’s a responsibility we take seriously.
Contact info
Fifth Floor, 401 Faraday House, Faraday Street, Birchwood Park, WA3 6GA, Warrington, United Kingdom
- thehostingheroes.com
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Great support, above and beyond
Great support and turnaround times on complex overlapping issues, some of which were out of scope for THH but their team stepped up and got everything back to working again very quickly
As ever, prompt and helpful attention and service, and good communication
Effective and Pleasant Service…
I find the staff of Hosting Heroes ever patient, courteous and prompt in responding. And of course, with a genuine desire to resolve problematic issues, which they ultimately do.
My email was not working and I am NOT comuter savvy
My email was not working and my IT Director was out of town and unreachable. I must also add that I am not computer savvy and did not think I would be able to get my emails. Paul J withThe Hosting Heroes spent as much time with me as I required (and I required a long session) to get my entire officeemail system back up and running. The Hosting Heroes Representative Paul J was professional and personable!! I 1000% recommend this Company and ask for Paul J !!!
Best Regards, Patti R.
Five stars for the HH stars
A couple of times a year I need urgent help with something webby. Mostly due to something I have done or failed to do.
Every time the team at Hosting Heroes respond quickly and effectively. Every time. Quickly and effectively.
Outstanding service
Helpful support
I've had a few questions over the past few days and the response has been quick and very helpful. Would recommend.
Paul J has been extremely helpful in solving our issues
Paul J has been extremely helpful in rescuing our account from an old email address and transporting it to our new one. Ensuring that I could now now log in and access the admin area of our account. He also suggested options that we could migrate to as our account is very old and we need to modernise our site with the least pain. Very efficient service, answered all my questions and couldn't have been more helpful - Thank You.
Always a 5* service from Hosting…
Always a 5* service from Hosting Heroes. Knowledgeable and very helpful staff. Queries/issues are dealt with quickly and professionally. Thank you as always.
I have no idea what is going on with my…
I have no idea what is going on with my website half the time - but thank goodness hosting heroes do! Support is always amazingly quick and problems solved so easily, even when I then break something else instantly it’s always resolved with no fuss.
I highly recommend…
I highly recommend TheHostingHeroes.com! Paul J has been incredibly supportive with all my hosting issues. His quick and effective responses make a world of difference. If you need reliable hosting and excellent customer service, this is the place to go! Thanks, Paul!
Could not have been better - fantastic service from Paul J
Spoke to Paul J about a technical issue relating to something I was unable to resolve and he helped sort it with no fuss, provides useful information and resolved the issue and another I was unaware I had until we got into the weeds of the problem. Great customer service and support. I highly recomend them and have moved all my domains to them now.
We've dealt with hosting heroes for…
We've dealt with hosting heroes for quite some time now. They're always quick and responsive and don't act like they're saving lives unlike some other firms. I would happily recommend them to anyone.
Paul J was just amazing
Paul J was just amazing, sorted my problem very quickly and efficiently, couldn't recommend them enough
Support from Hosting Heroes is top…
Support from Hosting Heroes is top notch.
I used their LiveChat option for tech support and they answered my queries and offered to help configure my domain.
Brilliant service!!!
Brilliant service!!!! Dealt with Jeffrey today.
Quick, fast communication and straight to the point.
Brilliant
Excellent support
Excellent support, always there when you need them and the solutions just work.
Excellent technical support
We are with hosting heros for many years and any problems we have had have been solved instantly by the knowledgable technical support.
It’s been a while since I’ve had to…
It’s been a while since I’ve had to chat with these legends, but they haven’t missed a beat. Their customer service is still as top-notch as it was back in the day when I first joined them—yep, we're talking about the EZPZ Hosting era, many many many moons ago!
These guys have bailed me out of some pretty sticky situations when I was still figuring out web hosting (think: falling into deep tech holes without a ladder). And they’re always available, day or night, with a helping hand.
Would I recommend them? Absolutely, with no hesitation! If you’re after secure, reliable hosting and a team that genuinely cares, The Hosting Heroes are the ones you want to speak to. You won’t be disappointed!
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