Hype Lights Reviews 

215
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This website sell amazing products that could change your boring room or home into an amazing festival of lights. The Nebula Galaxy projector is awesome the quality of this product is highly recommend... See more

Rated 1 out of 5 stars

Scam website. I've bought a projector, paid and nothing is happening. Don't buy their explanations like "sb is trying to scam us, just use thehypelights.com instead of hypelights.com". I've rece... See more

Rated 5 out of 5 stars

Its a great online website where useful products can be found. products in this online shopping site are stunning and eye catchy,items offers premium quality too. products prices are also low that it... See more

Rated 1 out of 5 stars

Scam, clicked on form and you end up getting 2 order forms. Be contacting bank when reopen after Xmas. Read over reviews, very suspicious similar language through most good reviews, could be a coin... See more

Company details

  1. Decoration and Interior Design Store

Written by the company

HYPELIGHTS™ was founded on the belief that professional lighting shouldn't be reserved only for professionals. With our previous experience in the industry, we were able to make the Original Galaxy Projector that's both affordable and energy efficient while keeping all the functions of a high end laser technology. Say goodby to chunky lamps and immerse yourself into the wonders of cosmic world


Contact info

3.0

Average

TrustScore 3 out of 5

215 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(215)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Put your money in the bin, better chance of getting it

I am more likely to receive this projector by putting my money in the bin and placing the order with Oscar the grouch.
Order placed on 20/01 having seen advert and trusting that buying something would actually arrive. I'd have waited a bit for delivery but it's the ignoring emails and no update on despatch that has made me think its not happening.

These companies do my head right in, times are bad enough without this happening. It's a shame because they ruin it for the other companies that are real but have similar adverts. I'll stick to amazon from now on.

Note to Oscar the grouch.. No offence intended, I'm sure had I paid you, you'd have done your upmost best to fulfill the transaction and let me know of any issues.

February 20, 2021
Unprompted review
Rated 1 out of 5 stars

The copies are the scam

For everyone wondering in the comments, most of the reviews here are about the fake hype lights websites such as lightshype.com which is a full copy from the real and working well website. I fell for the scam too, saw an add on instagram that took me to the fake website where I then bought one light projector thinking it was a really good deal. After not receiving a shipping email for days I decided, too late, to come here and read the reviews. Already contacted my bank and I'm going to the police to file a complaint for cyber crime in order to then begin the process to retrieve my money if possible. Hope everyone is able to do the same.

February 18, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

Complete scam

Complete scam. All the negative stories below also apply to my story about hypelights. After 7 weeks waiting and paying for two (while ordering one) I tried to contact them about where my lamps were. They blocked my emailaddress, so that's it for “great service.” Never order from here please, I see their website is still open but just think before you buy.

February 10, 2021
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Ordered one light and they charged me for two.
Emailed requesting a refund which they said was not possible.
Will get bank to stop payment.

January 31, 2021
Unprompted review
Rated 1 out of 5 stars

Fake website

I ordered on 15.01 from the website after I ordered I did not receive a receipt or an order number. I immediately suspected and realized that the site was probably not good I contacted the email and it immediately referred me to the wrong email found a proper that in the email the rep answered me that I ordered from their fake website. ״Hello יובל,
We are so sorry to hear that.
This type of order number does not exist in our store. We already had a few situations like yours. Somebody copied the look of our web site and we reported them.
Unfortunately, we can't help you with your problem. Our domain is hypelights.com and their is hype-lights.com or lightshype.com.
Thanks for understanding.

Yours sincerely,
Jenny Martins״

January 31, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

FRAUD scammers

FRAUD scammers, do not order from this site. They will take your money and never despatch the goods. I placed an order 3 weeks ago which still has not been despatched. You cannot contact the company other than email to which they only respond once to say that due to Covid there are delays. But that’s it. I have requested a refund on a number of occasions and they have not responded. I have now reported them to my credit card fraud team. Buy your lights elsewhere if you actually want them.

January 29, 2021
Unprompted review
Rated 1 out of 5 stars

Scammers, contact your bank!!!

Hi, the exact thing happened to me, ordered one, ended up paying for 2. These are scammers. Same responses as everyone else. Was getting no where. They took payment out of my bank account (I used my debit card) for two lights. I contacted my bank yesterday and explained the situation and the got my money back.

January 29, 2021
Unprompted review
Rated 1 out of 5 stars

I wish i could give 0 stars

I wish i could give 0 stars. It’s a scam. You pay and you will never see the product. Also, during the transaction it tries to charge you double. Stay away!

January 29, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

Fraudsters

Fraudsters. Stay away. Took my payment, light never arrived, chasing by emailing, was ignored for months, then promised refund, nothing repaid, chased again and now ignored again. Disappointed Paypal allowing them to use the Paypal service.

January 27, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

I ordered a hype light projector on…

I ordered a hype light projector on December 26th, and I yet dont have a track number!!!! They say they will send the item 1/4 weeks if in Europe but it's been 25 days without a tracking number yet!!
Unfortunatelly it's probably a scam website-customer service etc.. Does anybody know how to report it to the law or something? There must be something cumstomers can do..!

January 20, 2021
Unprompted review
Rated 1 out of 5 stars

I ordered two Hype light projectors on…

I ordered two Hype light projectors on sale by accident, was only meant to buy 1. I asked if I could return one and was told no this can’t be done. I accepted that and decided I’ll give second one as a lovely gift. I ordered them 3 weeks ago, yet my items have not yet been shipped. I’ve sent numerous emails to customer service to ask where my orders are and no one has replied to me. This is the most disappointing thing as it’s the bad customer service and no one bothering to contact me. So hopefully you will read this review and help me.

January 20, 2021
Unprompted review
Rated 1 out of 5 stars

Scam website

Scam website.
I've bought a projector, paid and nothing is happening.

Don't buy their explanations like "sb is trying to scam us, just use thehypelights.com instead of hypelights.com". I've received email one email and that's all from an non existing person Jenny Martins who don't exist besides this fake website. Customer service does not exist. Don't waste your money here

January 18, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look