Amazing service from Leon, Mack and everyone who helped. They went above and beyond and helped with all the details to make the trips booked smooth and issue-free.. very prompt service and always avai... See more
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Thomas Miller helped me so much - I made an error on my American airline flight and was in the 24 window. He was very helpful getting me on an earlier flight because he warned there would be connectio... See more
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0Agent Allen Roy. Allen has assisted me so many times when making flight arrangements. He understands that I am 80 and not Techy so he helps me every step of the way helping me to understand everyth... See more
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Company details
- #69 of 197 best companies in Travel Agency
- #18 of 37 best companies in Airline Ticket Agency
- #18 of 46 best companies in Flights Search Site
Written by the company
Infinity travel allows you to plan your dream vacation at affordable prices. From flight booking to hotel booking, we manage it all. Book your flight and hotel at cheap price. We help customer to book cheap flight and book cheap hotel as per their budget.
Contact info
17875 Von Karman Ave Suite 150 & 250, 92614, Irvine, United States
- 17609997119
- support@theinfinitytravel.com
- theinfinitytravel.com
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Infinity Travels
Hey Emily,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
Very good service
February 19, 2026
Reply from Infinity Travels
Hey Henry,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
Scammers
Scammers, I lost my flight and called the number I found for lost flight, to get to this scamming company, stressed out for missing the flight, i should understand it war scamming when a indian guy answered for missing a finnish
airline, he said I had to pay the price differenc, when I look at finnair.com I found out that i payed three times as much as ordering a new ticket myself from Finnair.and I had to buy luggage on the airport beside of this shit. If you miss the flight, never contact these Indian thieves.
February 19, 2026
Unprompted review
Reply from Infinity Travels
Dear Fredrik Petrovic Huseby,
We’re truly sorry to hear about your experience and understand how stressful it can be to miss a flight, especially when you’re trying to resolve it quickly. Situations like this can feel overwhelming, and our intention was genuinely to assist you in getting to your destination as soon as possible.
When you contacted us regarding your missed flight with Finnair, our team checked the available options at that specific time. As the original ticket was marked as a no-show, it was no longer valid, and a completely new ticket needed to be issued under the fares available at that moment. The option you approved was with Scandinavian Airlines, based on seat availability and schedule suitability.
Airfares are dynamic and can vary depending on timing, availability, and fare conditions. The price differences you later noticed may have been due to changes in availability or fare classes at different times of search.
We also want to sincerely apologize if any part of the interaction left you feeling uncomfortable or dissatisfied. That was never our intention. Our team works hard to support passengers during stressful travel disruptions, and we take your feedback seriously.
We would truly appreciate the opportunity to review your case personally and clarify everything in detail. Please feel free to contact us directly by sending us email at booking@theinfinitytravel.com or by calling our 24*7 Support No. 18052591718 with your booking reference number so we can look into this further and we will try to help you with the best resolution possible.
Safe Travel,
Customer Care Team
Infinity Travel
Ryan Wilson -A True Example of Professionalism and Humanity
Dear Team,
I am writing to express my deepest gratitude and appreciation for Ryan Wilson.
I was in Paris when my flight to Madrid was suddenly canceled. From Madrid, I had a connecting flight back home to Israel that same night. It was an absolute nightmare situation, and I urgently needed to get home. We initially tried contacting Air France but received no response. After calling again, we were connected to your team, and that is when Ryan stepped in.
From the very first moment, Ryan stayed on the line with me for nearly two hours, patiently and relentlessly searching for every possible solution to get me home that same day. He was attentive, calm, compassionate, and completely committed to helping me. He did not rush the conversation, did not give up, and did not make me feel like just another case.
At one point, I was offered a €2000 direct ticket solution, which I simply could not afford. That call ended abruptly. Almost immediately after, Ryan called me back personally to apologize and continued working tirelessly to find an alternative. He ultimately succeeded in securing a ticket for €618 , still a significant amount, but far more manageable than €2000. More importantly, he treated me with genuine care and empathy throughout the entire process.
He stayed on the phone with me for 1 hour and 40 minutes until everything was fully arranged, and later that evening he even called to check that I had arrived home safely. That level of dedication and humanity is rare.
The difference between Ryan and his supervisor Charlie was clear:
Ryan chose ownership, compassion, and persistence. He focused on solutions and customer care.
Charlie presented an expensive option and ended the call when I declined.
Ryan turned a stressful and overwhelming situation into one where I felt supported and cared for. I will never forget his kindness and professionalism.
Thank you, Ryan, from the bottom of my heart. Please continue the amazing work , you truly make a difference.
Now I am waiting for the airline refund due to their cancellation, but regardless of that outcome, Ryan’s support made all the difference.
With sincere appreciation,
Simona Marcus
February 18, 2026
Reply from Infinity Travels
Hey Simona,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
Awesome Employee
I had a problem and Tom Hendricks listened then took care of it . I feel he went beyond what I was asking for. He is awesome and I'll recommend other people to your service because of him .
February 16, 2026
Reply from Infinity Travels
Hey Mr. Atkinson,
Appreciate you taking the time to drop a review!
At Infinity Travels, we’re all about making travel easy and stress-free, so it’s great to hear we delivered. Planning your next trip? We’re here 24/7—just give us a call at +1-760-999-7119 anytime. Can’t wait to help you book another amazing getaway!
Safe travels,
The Team
Infinity Travels
Hugh Campbell helped me with check in
Hugh Campbell helped me with check in, he was a good agaent
February 16, 2026
Unprompted review
Reply from Infinity Travels
Hey Bonnie,
Appreciate you taking the time to drop a review!
At Infinity Travels, we’re all about making travel easy and stress-free, so it’s great to hear we delivered. Planning your next trip? We’re here 24/7—just give us a call at +1-760-999-7119 anytime. Can’t wait to help you book another amazing getaway!
Safe travels,
The Team
Infinity Travels
Jimmy was very helpful and deserves a…
Jimmy was very helpful and deserves a promotion , he is very polite I recommend Expedia for all your travels. Feb 16, 2025
February 16, 2026
Reply from Infinity Travels
Hey Margie,
Appreciate you taking the time to drop a review!
At Infinity Travels, we’re all about making travel easy and stress-free, so it’s great to hear we delivered. Planning your next trip? We’re here 24/7—just give us a call at +1-760-999-7119 anytime. Can’t wait to help you book another amazing getaway!
Safe travels,
The Team
Infinity Travels
great service and information
February 15, 2026
Reply from Infinity Travels
Hey Kari,
Appreciate you taking the time to drop a review!
At Infinity Travels, we’re all about making travel easy and stress-free, so it’s great to hear we delivered. Planning your next trip? We’re here 24/7—just give us a call at +1-760-999-7119 anytime. Can’t wait to help you book another amazing getaway!
Safe travels,
The Team
Infinity Travels
James was very helpful and patient I…
James was very helpful and patient I highly recommend him.
February 15, 2026
Reply from Infinity Travels
Hey Samira,
Appreciate you taking the time to drop a review!
At Infinity Travels, we’re all about making travel easy and stress-free, so it’s great to hear we delivered. Planning your next trip? We’re here 24/7—just give us a call at +1-760-999-7119 anytime. Can’t wait to help you book another amazing getaway!
Safe travels,
The Team
Infinity Travels
Phillip was extremely helpful and…
Phillip was extremely helpful and patient with us
February 15, 2026
Reply from Infinity Travels
Hey Rowland,
Appreciate you taking the time to drop a review!
At Infinity Travels, we’re all about making travel easy and stress-free, so it’s great to hear we delivered. Planning your next trip? We’re here 24/7—just give us a call at +1-760-999-7119 anytime. Can’t wait to help you book another amazing getaway!
Safe travels,
The Team
Infinity Travels
Very helpful
February 14, 2026
Reply from Infinity Travels
Hey Jeremy,
Appreciate you taking the time to drop a review!
At Infinity Travels, we’re all about making travel easy and stress-free, so it’s great to hear we delivered. Planning your next trip? We’re here 24/7—just give us a call at +1-760-999-7119 anytime. Can’t wait to help you book another amazing getaway!
Safe travels,
The Team
Infinity Travels
Ryan Wilson was very helpful in helping…
Ryan Wilson was very helpful in helping me with my problem 2/14/26 he responded with such kindness and knowledge very helpful customer service
February 14, 2026
Reply from Infinity Travels
Hey Angela,
Appreciate you taking the time to drop a review!
At Infinity Travels, we’re all about making travel easy and stress-free, so it’s great to hear we delivered. Planning your next trip? We’re here 24/7—just give us a call at +1-760-999-7119 anytime. Can’t wait to help you book another amazing getaway!
Safe travels,
The Team
Infinity Travels
Customer Service Leo Vaig was helpful…
Customer Service Leo Vaig was helpful in booking me another flight, however I was disappointed when I put my Japan airline ticket on hold and when I was ready to purchase the Japan airline ticket, it was not available. I was in the window to purchase my Japan airline ticket and did not past the deadline of the hold.
I feel that it should not be given to another person when I still was at the window to purchase my ticket.
February 13, 2026
Reply from Infinity Travels
Hey Danette,
Appreciate you taking the time to drop a review!
At Infinity Travels, we’re all about making travel easy and stress-free, so it’s great to hear we delivered. Planning your next trip? We’re here 24/7—just give us a call at +1-760-999-7119 anytime. Can’t wait to help you book another amazing getaway!
Safe travels,
The Team
Infinity Travels
Noah was superb and answered all our…
Noah was superb and answered all our questions and helped us immensely
February 11, 2026
Reply from Infinity Travels
Hey there,
Appreciate you taking the time to drop a review!
At Infinity Travels, we’re all about making travel easy and stress-free, so it’s great to hear we delivered. Planning your next trip? We’re here 24/7—just give us a call at +1-760-999-7119 anytime. Can’t wait to help you book another amazing getaway!
Safe travels,
The Team
Infinity Travels
Personalized services and integrated…
Personalized services and integrated throughout the entire process. Very dependable and rigorous follow up. Thank you for the quality of the service
February 12, 2026
Reply from Infinity Travels
Hey Gilles,
Appreciate you taking the time to drop a review!
At Infinity Travels, we’re all about making travel easy and stress-free, so it’s great to hear we delivered. Planning your next trip? We’re here 24/7—just give us a call at +1-760-999-7119 anytime. Can’t wait to help you book another amazing getaway!
Safe travels,
The Team
Infinity Travels
I’ve never Experienced a call like the…
I’ve never Experienced a call like the one I Experienced tonight. Hugh was overly Patient with me, he made me feel calm because I was a total reck before I talked with him
I Rate him Top Tier 👏🏾 👏🏾👏🏾
February 11, 2026
Reply from Infinity Travels
Hey Willie,
Appreciate you taking the time to drop a review!
At Infinity Travels, we’re all about making travel easy and stress-free, so it’s great to hear we delivered. Planning your next trip? We’re here 24/7—just give us a call at +1-760-999-7119 anytime. Can’t wait to help you book another amazing getaway!
Safe travels,
The Team
Infinity Travels
MISSED COMMUNICATION ADVANTAGE
My son was transferred to this agency from Japan Airlines, not knowing this travel agency, Intinity Travel! all indian customer service! they talk to fast that my son then clicked accept on the payment. And now it's affiliated with ALASKA airlines! though its still fying with JAL. The odd thing and red flag about this is. This agency added over $1,000 add on price, with the actual price of the flight from Alaska Airlines. I called Alaska Airlines! they said their ticket should only be $2,500. Those dates! This agency added over $1,000 on top of that! They never send us any email, receipt, or explanation. We just got the confirmation number of the flight! no billing receipt, no sign of an acknowledgment letter, nothing! We saw our contact email address from Alaska Airlines with a different person's email address! WE NEVER HAD ANY EXPERIENCE WITH A TRAVEL AGENCY CHARGING OVER $1,000 DOLLARS IN ADDITIONAL SERVICE!!! unfortunately, it was cleared, and I need to pay! This is ridiculous. I will try to file and contact my lawyer regarding this matter!
February 7, 2026
Unprompted review
Reply from Infinity Travels
Hi Customer,
Thank you for sharing your concerns.
This is to let you know that airline ticket pricing may vary depending on fare class availability, partner airline segments, taxes, service components and real-time pricing at the time of booking.
In certain cases, itineraries involving partner carriers may reflect different pricing structures than those shown directly on an airline’s website.
We would like to review the fare details, documentation and contact information associated with your booking to ensure everything was processed correctly.
Kindly share your booking reference number and the contact details used at the time of reservation at +1-760-999-7119 and our team will provide a detailed clarification.
Looking forward to hear from you in the near future.
Sincerely,
The Team
Infinity Travels
Paul Atkins was very helpful and Patient
Paul Atkins was very helpful and patient in trying to sort out some earlier mixups
February 9, 2026
Reply from Infinity Travels
Hey William,
Appreciate you taking the time to drop a review!
At Infinity Travels, we’re all about making travel easy and stress-free, so it’s great to hear we delivered. Planning your next trip? We’re here 24/7—just give us a call at +1-760-999-7119 anytime. Can’t wait to help you book another amazing getaway!
Safe travels,
The Team
Infinity Travels
Michael Brown defines excellent customer service!
Michael Brown made our experience great. He was patient, professional and knowledgeable and solved our problem.
Thank you Michael!
February 9, 2026
Reply from Infinity Travels
Hey Ann,
Appreciate you taking the time to drop a review!
At Infinity Travels, we’re all about making travel easy and stress-free, so it’s great to hear we delivered. Planning your next trip? We’re here 24/7—just give us a call at +1-760-999-7119 anytime. Can’t wait to help you book another amazing getaway!
Safe travels,
The Team
Infinity Travels
I was very scared my brother was…
I was very scared my brother was getting Married and I missed my flight but your angle Thomas helped me get me on plane quickest possible so I can attend my brother wedding on time
February 8, 2026
Reply from Infinity Travels
Hey Hamza,
Appreciate you taking the time to drop a review!
At Infinity Travels, we’re all about making travel easy and stress-free, so it’s great to hear we delivered. Planning your next trip? We’re here 24/7—just give us a call at +1-760-999-7119 anytime. Can’t wait to help you book another amazing getaway!
Safe travels,
The Team
Infinity Travels
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