This shop is so fantastic and Ollie is a community asset - we will really miss him (though very happy the shop will continue to be open). Ive bought so many ipads and telephones from you because i tr... See more
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Company details
- Cell Phone Store
- Cell Phone Accessory Store
- Cell Phone Recycling and Unlocking Service
- Mobile Phone Repair Shop
About The iOutlet
Written by the company
The iOutlet
The iOutlet is a multi-award-winning UK-based business specializing in the refurbishment of electronic goods. We primarily refurbish a wide range of Apple products, including iPhones, iPads, Apple Watches, and MacBooks. The iOutlet also offers an extensive selection of Samsung products and gaming consoles.
More recently, The iOutlet has invested heavily in expanding its repair and device buy-back services, promoting the circular economy.
| Shop Now | Sell Now |
The iOutlet
12 Month Warranty
Contact info
Unit 37 Sisna Park, Sisna Park Road, PL6 7FH, Plymouth, United Kingdom
- 01752 696844
- orders@theioutlet.com
- theioutlet.com
Asks customers to review
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Replied to 79% of negative reviews
Typically replies within 2 weeks
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Everything was so easy from start to…
Everything was so easy from start to finish,would highly recommend !
Bought a phone from the ioutlet and was…
Bought a phone from the ioutlet and was really happy with it will definitely use these guys again for any tech needed in the future.👍🏻
Most recent of many purchases from the…
Most recent of many purchases from the iOutlet. As usual no problems, good value, as described excellent service.
There was a fault when the phone first…
There was a fault when the phone first arrived. No problem returning the phone but the colour I originally chose was no longer available. However a satisfactory replacement arrived promptly. The new phone is great. Thanks to Cory.
Great Phone, But Software Issue
My new iPhone 14 Pro arrived promptly, was in great condition (considering it was refurbished), and was well packaged. The problem was when I switched it on it ran in a constant reboot cycle. A bit of research revealed that a full reset and update was needed (luckily I have an iMac to facilitate all of this), which put things right. My issue is, the phone software was clearly faulty when it left iOutlet (obvious at switch on), which a consider quite a major failing - surely it should work out of the box? Hence the mark down :(
Great phones
We have been getting phones from ioutlet for a number of years for the whole family. We come back again and again.
Something with the last phone was not right with the software and they shipped out a replacement straight away.
Great experience.
FANTASTIC!!
FANTASTIC!!
Royal Mail created an almighty issue with the transaction and have to say thanks to guys at I outlet in particular Tom at buyback
Helped so much and kept in touch throughout giving sound advice
Went over and above to help and was very much appreciated
You tend to judge a business when things go wrong and this situation proves that!
Highly recommend I outlet and will 100% use again for future transactions
Thanks again to Tom, yer some boy 💪
Very pleased with item
Very pleased with item, condition, delivery. All great thanks.
Excellent service, fast payment
The third time I have sold a phone to them and always a great experience. Best price paid, very quick to assess and pay. Whole process was user friendly, efficient, and communication was excellent.
FANTASTIC service
FANTASTIC service! Lovely company.. Always use iOutlet for all my phone and laptop upgrades..
Thank you 🙏🏻⭐🤩
I keep coming back :)
I have used ioutlet several times now for refurbished iphones for the family and in each case the service has been excellent, and the phones exactly as described. I normally purchase B grade and get a new battery installed and never had an issue. Thanks ioutlet!
It is my 3rd purchase of tech from here…
It is my 3rd purchase of tech from here and they are great. I most recently bought a newly refurbished iPhone 13 Pro Max which was a good price … arrived in good time and great condition as described. I purchased with new battery and it is all working perfectly with no problems.
Would have been 5stars if a usb cable…
Would have been 5stars if a usb cable was included
Brilliant service and the process was…
Brilliant service and the process was really easy
Great buying experience
Second time buying a phone from this company. Also sold my old device to them. Excellent service quick shipping and quick transfer of funds to my bank account. Recommend this company .
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The iPhone 16 Pro Max I received was in…
The iPhone 16 Pro Max I received was in perfect condition as stated and it arrived very quickly. My iPhone 11 Pro Max trade-in was handled very efficiently and the money was in my bank account within a couple of days. Well done
Honest, fast and highly recommended.
We sold some old iphones to The iOutlet. We processed this online, they provided the postage label, and within just a few days they advised that they'd received, checked and paid exactly what they said they'd give us. We'd highly recommend, whereas we had a very different experience with innofinity-worldwide who purchased some older phones that the iOutlet didn't list on their site.
Brilliant place to buy tech
Brilliant place to buy tech. Prices are very reasonable delivery was quick too. Would highly recommend to anyone
First class service
First class service. Easy to order and fast delivery. Great monthly repayments. Whole process easy. Thank you!!
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