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The Knitting Network Reviews 70,551

•
TrustScore 5 out of 5

4.8

Yarn Store
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Review summary

Created with AI, based on recent reviews

Evaluating 7,871 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent range and quality of products, particularly the yarns, which are often described as soft and easy to work with. Many consumers highlight the speedy delivery and efficient order processing, noting that items arrive quickly and are well-packaged. The overall service is frequently commended for being reliable, easy to use, and offering good value for money. However, some people were dissatisfied with occasional delays in delivery, especially during promotional periods, or when Royal Mail was the carrier. A few other people also felt that product colors sometimes differed from online images or that ordered items, such as buttons, were missing or out of stock.

What people talk about most

Product

Reviewers express satisfaction with the product, highlighting the good quality of the wool and yarn, with... See more

Delivery service

People report positive experiences with delivery service, frequently praising the quick and speedy delivery... See more

Quality

Consumers find quality to be positive, consistently praising the excellent and lovely quality of the yarn and... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the ordering process... See more

Service

Clients share positive opinions on service, consistently describing it as superb, excellent, and great.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love and always use The Knitting Network. I've been using them for some years now. Their range of yarns and pattern's are excellent. They have discounts on yarns daily and there prices are rea... See more

Rated 5 out of 5 stars

Oh that more companies took an order and sent it!!!! What a brilliant idea, you nailed it! Emu super chunky yarn is gorgeous. Colour as expected and speedy delivery that's why you get repeat orders.... See more

Rated 5 out of 5 stars

Initially I ordered the beautiful cotton Emu yarn- I am crocheting with it and it's not splitty and very soft. Only drawback is the limited colour palette. Then I ordered more colours from a different... See more

Rated 5 out of 5 stars

Good quality wool. Affordable prices. Excellent service. After ordering the wool arrives a couple of days later. Very happy that my sister recommended The Knitting Network and I have used it many ma... See more

Company details

  1. Yarn Store
  2. Craft Store
  3. Hobby Store
  4. Wool Store

About The Knitting Network

Written by the company


Welcome to The Knitting Network! With over 50,000 ‘Excellent’ rated reviews on Trustpilot, we’re proud to be the UK’s favourite online yarn store. We stock over 10,000 items, including knitting and crochet yarns from all your favourite brands, like Emu, King Cole and Sirdar. All orders placed by 5pm are despatched the same working day, and UK delivery is FREE when you spend £30 or more. Returns are FREE and all UK orders are sent via Royal Mail Tracked delivery. Our UK Customer Care team are on hand to help, 5 days a week, by phone, email or online chat.

We're much more than great products and quick delivery. Subscribe to our emails for exclusive offers on yarn, free patterns, project inspiration, kits, colour packs and more! Everything we post goes out in our eco-friendly, recyclable packaging.

Discover Emu yarns at The Knitting Network! Established over 80 years ago, Emu's vibrant colours and outstanding quality have been appreciated by generations of knitters and crocheters. The Emu family includes 5-star rated Emu Classic DK, with 50 shades of soft, easy-care yarn, perfect for every project. There's also Emu Classic Chunky and Super Chunky, which have a mix of bright, pastel and neutral colours to choose from.

Contact info

4.8

Excellent

TrustScore 5 out of 5

71K reviews

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Asks customers to review

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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Lovely bright colours and pretty pattern

Great product, easy to work. Good value and prompt delivery. I will use the pattern again.
Only complaint is the daily, sometimes twice daily influx of emails. I don’t want to unsubscribe as occasionally, offers are of interest, but I wish they were more focussed, based on my purchases. Multi coloured yarn is not for me! :)

May 25, 2026
Rated 2 out of 5 stars

Big promotions over the Bank Holiday…

Big promotions over the Bank Holiday that they clearly couldn't cope with I have never waited a week for delivery!!! Don't state wonderful promises you then can't fulfil!!!

May 25, 2026
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Reply from The Knitting Network

Hello

Thank you for taking the time to leave a review.

We are sorry to hear the order has taken longer to process than expected.

We are pleased to see the order arrived a couple of hours prior to leaving your review.

If there are any issues, please do let our Customer Care Team.

Kind regards,

Heather

Rated 5 out of 5 stars

Good value

Good value, beautiful yarn and prompt delivery. I’m very pleased with my purchase but wish you still had recyclable packing.

May 24, 2026

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