For saying things went a little wrong with initial order.. I will say collection of the wrong item, delivery of the new item was friendly and organised.. The customer service team were very helpfu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Got the wrong bit twice from another supplier and had to pay to return both. This despite their invoice showing the correct description. The girl there also said she couldn’t check their stocks and... See more
Many companies can deliver goods efficiently but a true test is how good they are at resolving issues. The Leisure Warehouse were great when I had a problem with a purchase and sorted out a refund wi... See more
Overall a good shopping experience on The Leisure Warehouse website. The site was easy to navigate and ordering was straightforward. Unfortunately the goods we received weren't suitable for our needs... See more
Company details
Written by the company
Retailer of caravan and motorhome parts, spares and accessories.
Contact info
Moat House Square, LS23 7FB, Wetherby, United Kingdom
- sales@theleisurewarehouse.co.uk
- theleisurewarehouse.co.uk
4.4
Excellent
296 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 18% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Didn’t arrive within the specified time…
Didn’t arrive within the specified time frame after paying more.
May 27, 2026
Advertisement
Habitation door refurb
I need new end caps for my Hab door step and while at it I thought I would replace the anti slip strips. Both arrived in record time and were fitted easily. Great products and a superb delivery time.
Thanks The Lesuire Wharehouse
May 26, 2026
A very prompt and efficient service
A very prompt and efficient service. Motorhome light arrived as specified.
Very pleased
May 26, 2026
Advertisement
First class service from this company
First class service from this company, I ordered a freshwater drain tap, it arrived on time and was the cheapest anywhere. I wouldn't hesitate to buy from them again.
May 29, 2026
Unprompted review
Shocking Aftersales service
I bought a set of Travellife Monaco chairs at the NEC Motorhome show. Buying was easy and salesman was knowledgeable and helpful. Aftersales service though has been shocking.
After just a few uses, the armrest cracked and then completely broke in half. This product came with a warranty.
Emails were entirely ignored, both to the company and the manufacturer, until I threatened further action. I was promised a reply within 7 days as they had passed my concerns on to Travellife. Once again, I have been completely ignored despite following up with emails.
I would therefore not recommend purchasing from this company or this brand.
August 15, 2025
Unprompted review
Good shopping experience and easy returns process
Overall a good shopping experience on The Leisure Warehouse website. The site was easy to navigate and ordering was straightforward. Unfortunately the goods we received weren't suitable for our needs so we needed to return them, but I'm pleased to say the returns process was handled very smoothly and without any hassle. Good communication throughout and the return was dealt with efficiently. Would be happy to shop here again.
April 28, 2026
Quick delivery and well packed.
April 24, 2026
Advertisement
Very happy with the product you…
Very happy with the product you supplied to me will use your company again
April 27, 2026
I ordered 4 locks they only sent 3 I…
I ordered 4 locks they only sent 3 I emailed the company and they haven't bothered to answer me so really I wouldn't have given them 1 star but you don't have the option for no stars
April 27, 2026
Reply from The Leisure Warehouse
Hi, thanks for your review. Sorry to hear this.
I can see your refund for the missing item on this order was processed 48 hours after your email. It can take 3-5 working days to appear back on the payment method. The system should have sent you an email but there's a sometimes go to junk.
If you do not hear back feel free to send another email next time to follow up.
Thanks
LW Team
Advertisement
Needed a part for my caravan gave them…
Needed a part for my caravan gave them the vin no and they sent the part out very quickly,Avery helpful company I would recommend highly,
April 24, 2026
Fast delivery and exactly what was…
Fast delivery and exactly what was required to repair the door in my caravan.
March 27, 2026
Speed and efficiency getting the parcel…
Speed and efficiency getting the parcel to me.
March 26, 2026
Advertisement
I ordered item the other day
I ordered item the other day , item arrived in great super speed. I can thank you enough . Excellent service and product
March 31, 2026
Unprompted review
Did the job ok
March 25, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.