Zippo Lighters UK Reviews 

162
TrustScore 2.5 out of 5

2.7

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Rated 2 out of 5 stars

Ignoring numerous emails I have sent and no phone number to call .it seems impossible to contact this shop. Only part of my order sent, very unhappy and would not recommend this shop to anyone, bad cu... See more

Rated 5 out of 5 stars

I had the best service for a long time from Adrian at the lighter shop. I ordered an engraved zippo lighter as a leaving present for a colleague and received an email a couple of days later to check t... See more

Rated 2 out of 5 stars

I placed an order with TheLighterShop and received no confirmation email, no tracking details etc. I paid for the next day delivery and without the confirmation email didn't know whether or not t... See more

Rated 1 out of 5 stars

Ordered from this company on the 10th of the month, was told usually dispatched in 1 working day...... on 13th of month, I still had no confirmation it has been dispatched. I emailed direct - no reply... See more

Company details

Information provided by various external sources

The Lighter Shop. 1000s of Zippo Lighters in stock. Engraving. A wide range of Zippo Lighters to choose from including chrome zippos, brass zippos, coloured zippo lighters, music themed zippos, sterling silver zippo lighters and many themes and styles.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

162 reviews

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2.7

All reviews

(162)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and excellent product

Great service and excellent product. Engraving was also very clear and of good quality. Delivered before expected. Would purchase again and highly recommend the lighter shop. 👍🏻

June 29, 2021
Unprompted review
Rated 5 out of 5 stars

Slimline Zippo lighter

My wife was delighted with her present of a slimline zippo lighter which was delivered quickly and well packaged. I would recommend thelightershop to all.

April 21, 2021
Unprompted review
Rated 1 out of 5 stars

Worst company ever!!!!!!

Worst company ever, they haven’t responded to a single email or gave me a refund even after a month of receiving the lighter back which arrived without original zippo stickers. Avoid these lot at all cost

April 18, 2021
Unprompted review
Rated 5 out of 5 stars

A very special service, if I could 7 stars I would

We were looking for a 40th birthday present and came across thelightershop, amazing from the first search online, selection and options. We had it engraved and then kept fingers crossed. It was very quickly delivered, packaged perfectly and professionally. The lighter was out of this world and topped with a perfect engraving to make this one of a kind gift. Don't hesitate and go to thelightershop if I could give 7 stars I would. I know it is my future go to shop for anything zippo from older models to the very latest and special editions. A huge thankyou for making a special day even more special.

April 6, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent quality and service!

Received my order really quickly and engraving was spot on! I wasn’t sure you could engrave on matte lighters so was skeptical ordering without a preview.. but it was a perfect 21st birthday present for my little brother and he loved it. Great service I will definitely order again :)

March 9, 2021
Unprompted review
Rated 5 out of 5 stars

Present

I ordered my fiancé a personalised lighter for Valentine’s Day.Great price&arrived in good time.Would definitely recommend to friends&family.

March 2, 2021
Unprompted review
Rated 5 out of 5 stars

Fast delivery & great quality

Ordered a personalised engraved lighter as a gift. I ordered it at around 11am and then received the beautiful engraved lighter the next day! Great prices. Looks amazing and super fast delivery!

January 26, 2021
Unprompted review
Rated 2 out of 5 stars

Disappointed on both the product and customer service

I have recently ordered and received a matte green zippo of which I had request it to be engraved with my husbands initials. I placed the order and I immediately emailed the engraving@ email provided on the website as I wanted the engraved letters to positioned in the bottom corner and not central as the options to choose from were limited on the main site and they advised to do this if you wanted anything different. I never had a response and had assumed (of which I now know not too) it had been all fine to make the changes as only simple. About a week or so later the lighter turned up. Firstly the amendments to my email request were never actions, secondly I have emailed every email address on the site several times to address the above and have to date not received a response (and I have even been keeping an eye on my Junk folder), I have given them a week and still nothing. I am not normally one to leave a review but this is a miss sold product with the poorest customer service I have ever received. I am extremely let down and disappointed by this company. Before ordering I relied on on the reviews on these pages, as this is not something I would normally purchase as it is gift, so I felt for people out there like me need to know this company is not all it is made out to be by the reviews left. I am sure others have received what they were after or had good customer service but in this instance this is not the case.

January 21, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Very fast delivery and amazing value for money. Same product was advertised elsewhere at almost double the price. Wont hesitate to use thelightershop.co.uk again.

January 13, 2021
Unprompted review
Rated 5 out of 5 stars

Exactly what I was looking for

Exactly what I was looking for! The engraving on the Zippo was beautiful and perfectly done - very impressed with the outcome as it was a Xmas present for my brother! Would definitely recommend!

January 11, 2021
Unprompted review

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