Ignoring numerous emails I have sent and no phone number to call .it seems impossible to contact this shop. Only part of my order sent, very unhappy and would not recommend this shop to anyone, bad cu... See more
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I had the best service for a long time from Adrian at the lighter shop. I ordered an engraved zippo lighter as a leaving present for a colleague and received an email a couple of days later to check t... See more
I placed an order with TheLighterShop and received no confirmation email, no tracking details etc. I paid for the next day delivery and without the confirmation email didn't know whether or not t... See more
Ordered from this company on the 10th of the month, was told usually dispatched in 1 working day...... on 13th of month, I still had no confirmation it has been dispatched. I emailed direct - no reply... See more
Company details
Information provided by various external sources
The Lighter Shop. 1000s of Zippo Lighters in stock. Engraving. A wide range of Zippo Lighters to choose from including chrome zippos, brass zippos, coloured zippo lighters, music themed zippos, sterling silver zippo lighters and many themes and styles.
Contact info
Congleton Road, SK11 9JX, Macclesfield, United Kingdom
- thelightershop.co.uk
No history of asking for reviews
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Hi Adrian thank u very much once again…
Hi Adrian thank u very much once again second time ⌚ buyer from your fantastic company. Very happy 😊 with the Lighter that u have done for me. And I know that JILL will also be very happy 😊 she was very happy 😊 with the first 1That was done for her it is great to buy from a first class company that provides first class service for its customers Please thank for me and JILL the person who took his time ⌚ to do JILLs Lighter. I know JILL Like me will be very impressed. Thank u once again it was a pleasure to do business with u again. Can not wait to do more business with u again please buy from this great company Like me u will not be disappointed. The Lighter shop for all your Lighters and parts. Number 1 Lighter shop thank u very much for your help it is very much appreciated yours sincerely Ian SkeLhorn very happy customer with the Lighter shop.
I bought one of the cheaper ones as I…
I bought one of the cheaper ones as I wasn’t too sure what it was going to be like, and considering the quality of the cheaper ones I’m definitely going to buy one of the better ones for sure. Amazing
Very happy with the service and goods
Fab all round!
Great service, prompt delivery, beautifully packaged, and the engraving looks fab; my nephew loved his 18th birthday present! Thank you.
Beautifully engraved works perfectly…
Beautifully engraved works perfectly and very happy
Great lighter and good service
Fab service!
Ordered and received within 2 days, perfect quality. Would definitely use again!
Very positive lighters were very good
Absolutely love my jack Daniels…
Absolutely love my jack Daniels lighter, really good quality, and superb engraving !! Going to buy a Jim beam zippo for my step son!
Finally responded - some technical issues with emails
Initial problems with their emails to gmail accounts. I have now been contacted with an apology. I have received items in good condition. I would use them again but they need to sort out the email problem. 3.5 stars.
Great store
Great store. Service was exemplary. The engraving was great. Cheers.
Excellent!
The pewter Jack Daniels zippo is one of the best ones I’ve ever seen. The quality is amazing and the design is truly impressive. Very good service and rather quick delivery as well.
I'm very disappointed with the customer…
I'm very disappointed with the customer service for this company. I sent email five minutes after placing my order asking to cancel my order due to finding out my brother had already bought same thing for my Dads Christmas. I had no replies after emailing this company several times. The only correspondence I received was few days later staying my item had been despatch. I know it was plenty of notice to cancel my order in time and there was no way they had engraved my item with in five minutes of my order. I have no received a gift that I cannot give to my Dad as he will have to the same apart from the wording on the lighter .The lighter how ever is very nice and nicely engraved. I will not be ordering from this company in future which is shame.
Seems really good quality.
Lovely lighter,a Xmas presents for my…
Lovely lighter,a Xmas presents for my grandson,had it personalised,engraving is lovely,Very good quick service
Lovely Christmas gift!
Good delivery time good looking/quality product! Will make a very good gift!
Very poor they have sent the engraving…
Very poor they have sent the engraving was completely wrong I have emailed the support customer care 4 times and still not had a response. This was a birthday present which the birthday has now come and gone. I will be now sending the item back and want a full refund
Highly recommended
Highly recommended. Ordered 2 products and communication was excellent, very helpful and received quickly. Big thumbs up from me, thank you and I'll be back :-)
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