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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the plants are healthy, vibrant, and often exceed expectations. Many people highlight the excellent packaging, which ensures items arrive in perfect condition, and the efficient delivery service, with orders often arriving quickly. The overall service, from ordering to customer support, is frequently described as superb and helpful. However, some customers experienced issues such as plants arriving with root problems or not looking healthy. A few people also noted discrepancies with their orders, like missing items or receiving plants in pots without drainage holes. Additionally, some reviewers mentioned a lack of dispatch updates or separate deliveries for a single order, which caused minor inconvenience.

What people talk about most

Product

Users describe positive interactions with the product. Many customers praise the plants for being healthy,... See more

Quality

Reviewers mention positive feedback about quality. Customers are delighted with the high quality of the... See more

Delivery service

Customers generally had positive experiences with delivery service. Many reviewers praised the speedy... See more

Order

Reviewers highlight positive aspects of order. Many customers expressed satisfaction with the ordering... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent customer service, highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered Dracaena Lemon & Lime over the Bank Holiday weekend. Order dealt with on the following Tuesday and delivered Wednesday morning! Exemplary service. Wonderful plant so wife was very please... See more

Rated 5 out of 5 stars

Another beautiful delivery! Had to order again after the first order (for an office space) had to stay home for a few weeks and my partner felt sad by the thought of them leaving...we need more gree... See more

Rated 5 out of 5 stars

Stumbled across this little gem today..I have nothing but praise for the assistant in the shop, she was helpful, enthusiastic and a great asset to your company. Purchased two plants both of which I... See more

Rated 5 out of 5 stars

Large Yukka ordered with grey ceramic pot, arrived as given on confirmation order in pretty fast time, packaged beautifully, top quality plant looks divine in my living room. Will certainly use this c... See more


Company details

  1. Decoration and Interior Design Store
  2. Home Goods Store
  3. Plant Display Store
  4. Pottery Store
  5. Wholesale Florist

Information provided by various external sources

A modern approach to house plants.


Contact info

4.8

Excellent

TrustScore 5 out of 5

366 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A brilliant company

A brilliant company. Their plants are fantastic, well looked-after and beautiful in their presentation. Their packaging is innovative and ensures plants arrive undamaged, despite the best efforts of couriers. Responsive to queries, and always helpful. I cannot recommend highly enough

April 24, 2026
Unprompted review
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Rated 3 out of 5 stars

Delivery by DPD excellent and packaging…

Delivery by DPD excellent and packaging of plant good. However, I did not expect the plants to be potted into the the actual plant pot that did not contain drainage holes. The plants did not look happy and when I took them out of the pots they were all suffering with their roots. I had to remove all the soil and found the free plant a succulent was the most affected and don,t know if it will survive. Only buy if in a growing pot and check that also. Wouldn’t by again.

April 2, 2026
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Rated 5 out of 5 stars

What a glorious plant company!

What a glorious plant company!
Their stunning plants and pots were delivered very fast! The packaging, so thorough and careful it could have easily survived an international long haul delivery!
Plants are spectacularly beautiful and exactly as the photographs imply.
Thank you so much! I am already saving my next order with you! 👌💐☺️

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect Plants

Super simple to order, everything I wanted/needed was included. The plants arrived quickly and in super good condition, you can just tell a lot of love and attention goes into each plant.

Would absolutely recommend

March 25, 2026
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Rated 5 out of 5 stars

Absolute Quality

Arrived with 2 days of order, perfectly wrapped for delivery. Plants and pots in perfect condition all absolute quality very pleased with my order Thank you very much

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve never bought plants online before…

I’ve never bought plants online before and was a little apprehensive about delivery in case they arrived damaged but everything was fine! Extremely well wrapped and the handwritten personalised note was a lovely touch. Thank you! I will be recommending to others.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant , highly recommend

Second order from The Little Botanical and once again fantastic! The plants arrived safely, carefully packaged, and in great condition. Highly recommend.”

February 25, 2026
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Rated 5 out of 5 stars

High Quality & Beautiful Plants

Such a beautiful, wide selection of high-quality plants that are very popular with our customers. The communication has been excellent throughout and they always go that extra mile to help out. It genuinely feels more like working with friends than a supplier.

February 1, 2026
Unprompted review

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