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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the plants are healthy, vibrant, and often exceed expectations. Many people highlight the excellent packaging, which ensures items arrive in perfect condition, and the efficient delivery service, with orders often arriving quickly. The overall service, from ordering to customer support, is frequently described as superb and helpful. However, some customers experienced issues such as plants arriving with root problems or not looking healthy. A few people also noted discrepancies with their orders, like missing items or receiving plants in pots without drainage holes. Additionally, some reviewers mentioned a lack of dispatch updates or separate deliveries for a single order, which caused minor inconvenience.

What people talk about most

Product

Users describe positive interactions with the product. Many customers praise the plants for being healthy,... See more

Quality

Reviewers mention positive feedback about quality. Customers are delighted with the high quality of the... See more

Delivery service

Customers generally had positive experiences with delivery service. Many reviewers praised the speedy... See more

Order

Reviewers highlight positive aspects of order. Many customers expressed satisfaction with the ordering... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent customer service, highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered Dracaena Lemon & Lime over the Bank Holiday weekend. Order dealt with on the following Tuesday and delivered Wednesday morning! Exemplary service. Wonderful plant so wife was very please... See more

Rated 5 out of 5 stars

Another beautiful delivery! Had to order again after the first order (for an office space) had to stay home for a few weeks and my partner felt sad by the thought of them leaving...we need more gree... See more

Rated 5 out of 5 stars

Stumbled across this little gem today..I have nothing but praise for the assistant in the shop, she was helpful, enthusiastic and a great asset to your company. Purchased two plants both of which I... See more

Rated 5 out of 5 stars

Large Yukka ordered with grey ceramic pot, arrived as given on confirmation order in pretty fast time, packaged beautifully, top quality plant looks divine in my living room. Will certainly use this c... See more


Company details

  1. Decoration and Interior Design Store
  2. Home Goods Store
  3. Plant Display Store
  4. Pottery Store
  5. Wholesale Florist

Information provided by various external sources

A modern approach to house plants.


Contact info

4.8

Excellent

TrustScore 5 out of 5

366 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Beautiful product!

Beautiful product! I love it. My order arrived exactly when expected and I would thoroughly recommend this company 😊

December 8, 2025
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Rated 5 out of 5 stars

Great buy

Very well packaged, quick delivery. Lovely healthy plants. My only challenge will be keeping them that way!

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Terrariums delivered are so much better than what I imagined!
Packaged well and with care, no damage at all. Super happy with my purchase and would recommend

November 29, 2025
Unprompted review
Rated 5 out of 5 stars

Terrariums

I ordered the fern terrarium and the little terrarium and they both look amazing! I was a little worried about the plants getting damaged in the post but they were so well packaged, they arrived in perfect nick. Excellent value for money. I'll definitely be ordering from The Little Botanical again!

November 18, 2025
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Rated 5 out of 5 stars

A HAPPY DAY

quality small business caring people.....people who care about their products.........after support, well packaged......one of the best plants i have bought......

November 9, 2025
Unprompted review
Rated 5 out of 5 stars

Above and beyond

This is a great company run by good people. There was an issue with the supplier and the item I ordered wasn’t available. They called and emailed to make me aware and then shipped an upgraded product for next day delivery. Package arrived with no damage and perfectly on time.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a Peperomia Obtusifolia &-…

I ordered a Peperomia Obtusifolia &- Grey textured pot it arrived via DPD in a couple of days. The plant was in good condition and the packaging ensured complete protection. I am very happy with this plant and the delivery service.

October 4, 2025
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Rated 5 out of 5 stars

Brilliant service from The Little…

Brilliant service from The Little Botanical. Plants and pots arrived today, extremely well packed and in very good condition. Very pleased with the whole experience from using and ordering via the website, which was very easy, through to prompt delivery

October 7, 2025
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Rated 5 out of 5 stars

Unique gifts, beautifully presented

Beautiful unusual unique plant and choice of plant pots. I have a double Hoya Kerrii that was a gift bought for me from yourselves by my son when he got his first flat and left home. I decided to buy 3 single Hoya Kerrii plants as gifts to give to other family members and I couldn't be more pleased with them. Now the joy is spread.

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

Another beautiful delivery!

Another beautiful delivery!
Had to order again after the first order (for an office space) had to stay home for a few weeks and my partner felt sad by the thought of them leaving...we need more greenery. I did not disagree!
Plants are of awesome quality (having ordered from elsewhere before...awesome from TLB!), Packaged really well, the pots are of great quality and work out better value than buying separately/from elsewhere.

September 18, 2025
Unprompted review
Rated 1 out of 5 stars

Dead plants and Very poor customer service

Bought a double heart plant for our 9th wedding anniversary as it was "pottery".
All went well arrived on time and i gifted into my wife. When she opened it I noticed the front heart was a different colour than the back one, yellowish not green and healthy. Over the next week it turned more yellow then brown. I then contacted little botanical whom only got back to me once I messaged on Facebook and Instagram some 4 days later! I sent pictures of when it arrived and different stages along the way. Roll forward 3 weeks still haven't had any resolution or proper contact.

July 22, 2025
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Rated 5 out of 5 stars

My beautiful ivy plant

My plant was delivered on time. It was well packed and protected. The little ivy plant was beautiful and looked very healthy. Both the plant and the pot are perfect in my new bathroom.
I am very pleased with the whole process. Thank you.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great service - good quality

Ordered a couple of gifts, which were delivered quickly. There was an issue with one item on delivery. Contacted the company and got the best customer service, and resolved the situation straight away. I will definitely use again as a result.

August 4, 2025
Unprompted review

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