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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the plants are healthy, vibrant, and often exceed expectations. Many people highlight the excellent packaging, which ensures items arrive in perfect condition, and the efficient delivery service, with orders often arriving quickly. The overall service, from ordering to customer support, is frequently described as superb and helpful. However, some customers experienced issues such as plants arriving with root problems or not looking healthy. A few people also noted discrepancies with their orders, like missing items or receiving plants in pots without drainage holes. Additionally, some reviewers mentioned a lack of dispatch updates or separate deliveries for a single order, which caused minor inconvenience.

What people talk about most

Product

Users describe positive interactions with the product. Many customers praise the plants for being healthy,... See more

Quality

Reviewers mention positive feedback about quality. Customers are delighted with the high quality of the... See more

Delivery service

Customers generally had positive experiences with delivery service. Many reviewers praised the speedy... See more

Order

Reviewers highlight positive aspects of order. Many customers expressed satisfaction with the ordering... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent customer service, highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered Dracaena Lemon & Lime over the Bank Holiday weekend. Order dealt with on the following Tuesday and delivered Wednesday morning! Exemplary service. Wonderful plant so wife was very please... See more

Rated 5 out of 5 stars

Another beautiful delivery! Had to order again after the first order (for an office space) had to stay home for a few weeks and my partner felt sad by the thought of them leaving...we need more gree... See more

Rated 5 out of 5 stars

Stumbled across this little gem today..I have nothing but praise for the assistant in the shop, she was helpful, enthusiastic and a great asset to your company. Purchased two plants both of which I... See more

Rated 5 out of 5 stars

Large Yukka ordered with grey ceramic pot, arrived as given on confirmation order in pretty fast time, packaged beautifully, top quality plant looks divine in my living room. Will certainly use this c... See more


Company details

  1. Decoration and Interior Design Store
  2. Home Goods Store
  3. Plant Display Store
  4. Pottery Store
  5. Wholesale Florist

Information provided by various external sources

A modern approach to house plants.


Contact info

4.8

Excellent

TrustScore 5 out of 5

366 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very easy website to find the plants I…

Very easy website to find the plants I was looking for ( orchids) ordering was very straightforward & delivery by DPD was on time which made the Birthday
Surprise even better 👍 I would definitely recommend and use again thank you. The Little Botanical Team

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

Well received gift

The gift was received with such happiness i was kept well informed about the delivery, this is my second purchase from this company and will definitely order again

October 15, 2024
Unprompted review
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Rated 5 out of 5 stars

Great customer service resolving issue

Had an issue with the plant size that was delivered but the issue was subsequently promptly resolved by customer services. Happy with the plants and service so would purchase again and recommend to other buyers as the quality of the plants is nice.

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Super speedy delivery and the jungle orchid I ordered for my Mam’s 80th Birthday is absolutely beautiful. The pot that came with it is also very in keeping and classy. Really healthy plant, with more flowers just waiting to bloom. Highly recommended and will definitely be ordering from you again. Thank you.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

I recommend it 100%

I would like to write the best review possible but because English is not my native language I could not write a review well enough. so short. Wonderful plant:) Fast and solid delivery! I will come back to you <3

October 9, 2024
Unprompted review
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Rated 5 out of 5 stars

Fabulous

As always, supremely impressive customer service, prompt delivery, very reasonable prices and all plants packaged with love and care. This place blows me away every single time. Cannot recommend Little Botanical highly enough.

October 3, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Sadly my chosen plant was out of stock but I was contacted quickly to see if I wanted to wait or select a replacement. Plant was then delivered quickly, in 48 hours.

Recipient was very pleased with the gift and sent a photo showing a very healthy blue star fern. Would highly recommend this company and have no hesitation in buying from them again.

October 3, 2024
Unprompted review
Rated 5 out of 5 stars

Jungle orchid

Ordered a jungle orchid from The Little Botanical & was more than happy when it came the packaging was A+ took 5 minutes to break into 😂
And I wasn’t disappointed with the quality of the plant looks beautiful plenty of flowers/buds, loads of foliage + comes in a ceramic pot of your choosing,I would definitely recommend this company if this is the quality of their products

October 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Great gift

Wow, ordered a gift for a colleague and now I want one myself! Great communication from the office, dispatched really quickly, delivered in a really secure box with lots of packaging to minimise damage and the product is great. Really impressed!

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

Great service and product!

I sent an orchid as a present from the USA and did everything online. The delivery was on time, as promised, and I was informed of each step along the process. The flowers were in full bloom and the recipient was very happy with the present! I would definitely use this service again.

September 16, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Plants

The quality of the plants is amazing and well worth the money.
They provide ongoing advice looking after your little green friends too so cannot ask for anything more!
Thank you TLB

September 5, 2024
Unprompted review
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Rated 5 out of 5 stars

Very impressed

Very impressed with the quality and condition of all six of the six plants. Although I love in a remote location, the order arrived in a timely manner with zero damage. I will definitely be ordering more plants as they make great gifts for friends and family. Thank you!

September 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great plants

The whole process from start to finish was easy to navigate, the plants were delivered quickly and efficiently, and I am in love with them!

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

🌟🌟🌟🌟🌟

Great plants delivered quickly and well packaged.

August 23, 2024
Unprompted review
The Little Botanical logo

Reply from The Little Botanical

Hi Beth,

Thanks for the great review, we appreciate it!

Many thanks,

Team TLB

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