Little Deer Reviews 41

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered a recycled elm coffee table on 9th oct.2024 it’s now nov.2nd and apart from an acknowledgment of me paying I have heard and seen no contact so I am £180.00 down now.carol

Rated 2 out of 5 stars

We bought a freestanding clothing rail with shoe rack for our entrance as part of a redecoration. We were very excited about a lighter unit to hang clothes, and it looks good, but unfortunately it’s... See more

Rated 5 out of 5 stars

I've purchased a few things from here since discovering in lockdown and I absolutely love Little Deer! I'd been eyeing up the clothing rail with storage ladder for a while and finally treated myself a... See more

Rated 5 out of 5 stars

I’ve bought a few things from Little Deer, but my favourite is their beautiful copper pipe rail. I’ve had it for a few years, as we didn’t have enough space in our flat for a full wardrobe. It’s s... See more

Company details

  1. Furniture Store

Written by the company

We're a small business based on the south coast just outside Brighton, made up of four talented and incredibly hardworking women. We specialise in designing, hand crafting and hand finishing industrial style furniture from copper, iron and wood. We're delighted to also offer a carefully curated range of home accessories including dried flowers and grasses, vases and glassware, storage and we recently added a range of skincare to our website, too. We make, pick and pack all orders with love and nothing makes us happier than seeing snaps of our pieces in their new homes!


Contact info

3.1

Average

TrustScore 3 out of 5

41 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 2 out of 5 stars

Pretty but not sturdy enough

We bought a freestanding clothing rail with shoe rack for our entrance as part of a redecoration. We were very excited about a lighter unit to hang clothes, and it looks good, but unfortunately it’s very unstable and wobbly. When you hang a jacket you’re afraid the whole unit might fall on you.
We have pressed the pipes down as much as possible, but it just doesn’t seem to have enough support. My partner has contacted their customer service, but hasn’t heard anything back.

November 28, 2023
Unprompted review
Rated 5 out of 5 stars

Love them!

I bought a couple of items, and I was really pleased when I received them, they were good quality and value for money. They were packaged very nicely too! Absolutely nothing to say that's negative... highly recommended.

September 9, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Exactly what I was looking for

Exactly what I was looking for, quality great, packaging thorough and even though the box arrived a little damaged the contents were not. I’m so pleased, thank you Little Deer!

August 7, 2022
Unprompted review
Rated 5 out of 5 stars

Awesome product

Awesome product! I ordered the copper table plan for my events business - it arrived within a few days of ordering, it fits together easily and is super sturdy. Very happy!

July 31, 2022
Unprompted review
Advertisement
Rated 2 out of 5 stars

Came quick

Came quick, nicely packaged. Bunnys tail however very flat and so small. Was expecting fluffy large ones for the price

July 8, 2022
Unprompted review
Little Deer logo

Reply from Little Deer

Hi Chani,

I'm so pelased you were happy with the speed of delivery and packing of your order, but very sorry to hear you're not happy with the look of your bunny tails.

As all our dried flowers are real they do vary slightly in appearance as they do grow slightly differently to one another. However, it's possible that your bunny tails are a little compressed from being wrapped for storage and transit.

If this is the case, they will relax over time now they're unwrapped, and it can help to pop them in a nice sunny spot for a couple of days, as this can help fluff out the little bunny tails.

Thank you for taking the time to review.

Alice Tucker
Little Deer

Rated 4 out of 5 stars

Beautiful Racks

I just received my custom clothing racks and they are beautiful. They are sturdy enough and putting them together was super easy. The only reason I give 4 stars instead of 5 stars is because they were very expensive and the box came very beat up. Still would purchase again and highly recommend.

July 5, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, so friendly and helpful...and I LOVE the frame!! its for our wedding and its perfect xx thank you

April 26, 2022
Unprompted review
Rated 5 out of 5 stars

I ordered a £10 glass jug from…

I ordered a £10 glass jug from Littledeer. It was packed with the amazing care as if it was an Italian crystal piece. Eleanor did the packing and enclosed a card with her name. True ownership culture.
They are such a nice British company and they deserve our business, because they care and demonstrate that through good service.

April 1, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Love for Little Deer

I have been obsessed with Little Deer since they began, and finally have my own apartment to decorate and furnish. Their furniture pieces are unique, thoughtful, simple and elegant. However my favorite is their selection of dried flowers and grasses. They are handled with extreme care and bring life to all areas of a home. Thank you!

March 24, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look