The shipping was super fast! I honestly forgot I’d made an order and had a nice surprise when it arrived less than a week later! Such a lovely selection of really good brands for affordable prices, an... See more
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Review summary
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Reviews shaping this summary
I am a huge fan of The Little Loop. Not only are they innovative in their mission to deliver a circular kids clothing company, but parents get to earn credits towards future purchases. I have been ove... See more
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Loved the idea behind this ever since we saw it on Dragon’s Den. Makes so much sense, and love contributing to anything that is helping to be more circular when it comes to how we consume clothes... See more
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Love love love everything Little Loop stands for. I regularly send them clear out bags and love the reassurance that any items they can’t sell get donated to charity shops for either resale or scrap t... See more
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Company details
Written by the company
the UK's best loved pre-loved destination for kids. Buy new or second-hand - from the UK's best loved brands at a snip of the price. AND trade them in again in just a few taps. Making second-hand a first resort, not an afterthought. Access the best quality pre-loved kids and baby clothes from brands like Frugi, John Lewis, JoJo Maman Bebe, Kite, Little Green Radicals, Polarn O. Pyret and many many more. All items are quality checked and steam sanitised before sale. Save upto 80% on RRP. And we offer guaranteed buy-back on anything bought from us or our brand partners. And our clearout service will take care of the rest. As seen on Dragon's Den.
Contact info
United Kingdom
- hello@thelittleloop.com
- thelittleloop.com
4.7
Excellent
162 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super impressed!
I’ve been so impressed with the little loop - there’s a really lovely choice of clothes and the quality is so good that most of the things I’ve rented have looked brand new. I feel that the subscription cost for the amount of clothes you can rent is very reasonable and the process of swapping clothes is easy! I’d highly recommend little loop to anyone with small beings who want to avoid piles of kids clothes at home, save a fortune and do their bit to save the planet.
October 28, 2024
Reply from thelittleloop
Thank you so much for your wonderful 5-star review. We're thrilled to hear that you’ve found lovely quality clothes for your small beings.
It’s great to know that you find the subscription cost reasonable and you find swapping easy – that is exactly what we hope for, your support means a great deal to us!
Thank you for being a part of our community and for supporting our mission to save the planet & keep clothes in circulation for more little adventures!
Best Wishes, Emma & thelittleloop team x
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Amazing as always
Amazing as always ! The level of customer service is next level ! You will find it hard to receive better service in any high street store. The quality of the clothes is amazing and such beautiful vibrant colour to choose from
October 30, 2024
Reply from thelittleloop
Thank you for taking the time to leave us an amazing 5-star review!
It means a great deal that you have had great customer service, we are always striving to support our customers as best we can. We’re thrilled you love the quality & vibrant colours of our clothes. Thank you so much for your continued support and for being part of our community.
Best wishes, Emma and thelittleloop team x
I love thelittleloop
I love thelittleloop! I use it for gifting to all my friends with kids. I get SO much more for my money, and the quality of the clothes is amazing. Plus, it's planet friendly which is a huge tick for me!
October 14, 2024
Unprompted review
Reply from thelittleloop
Thank you for your amazing 5-star review. We are so happy that you have found thelittleloop and love the quality of our clothes.
What a great idea to gift clothes to your friends & to keep their children stylishly dressed with our quality second hand clothes; so much better for our planet!
Best wishes, Emma and thelittleloop team x
Reply from thelittleloop
Thank you for a 5* review James! We're thrilled you think so positively of thelittleloop! We work hard to makes parents' lives easier.
Best wishes thelittleloop team x
Quick delivery and items as described
Quick delivery and items as described. I would recommend littleloop to everyone.
August 30, 2024
Reply from thelittleloop
Thank you so much for the amazing 5-star review!
We're delighted that the descriptions were accurate for the items you purchased & very pleased that the speedy delivery met your expectations. Offering quality products at great prices while promoting sustainability is what we're all about, and we're glad you value that too.
Our top priority is providing exceptional service and quality rental and second-hand clothing, so your praise for both means the world. We hope to continue exceeding your expectations for years to come!
Best wishes, Emma & thelittleloop team x
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Reply from thelittleloop
Thank you so much for your 5 Star Review.
That's fantastic to hear! We're thrilled that you found returning out Clear-Out bags easy. It's great to know that it made the process of passing on clothes easier.
We’re pleased you found the return of the bag straightforward. We're honestly so appreciative of your support to help keep those lovely clothes in circulation for more little adventures!
Best wishes, Emma & thelittleloop team x
A great choice of ethical clothing …
A great choice of ethical clothing all in one place. All in good condition and at a good price.
August 2, 2024
Reply from thelittleloop
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear about your positive experience with our service. Offering quality products at great prices while promoting sustainability is what we're all about, and we're glad you value that too.
We're honestly so appreciative of your support we can't wait to have you back shopping with us again soon!
Best wishes, Emma & thelittleloop team x
1000% Recommend, will use again
A great idea! I came across them on social media from their dragons den pitch. I've had my clothes delivered, I got so many newborn and 0-3 months clothes for my little one. I didn't see the point in buying all brand new when they are just going to grow so quickly. I saved so much money and got so many cute pieces for what I paid, I can imagine if have easily spent close to £100 if not more if I bought them new and I got them all for £25. I will swap them when they are no longer in use using the trade in tool. Yes people could use vinted/depop but that's not as cheap as you think one you've paid multiple people £3 minimum delivery costs when you can just pay one delivery cost with The Little Loop, and the brands are good quality. I will definitely be using them more.
July 27, 2024
Unprompted review
Reply from thelittleloop
Thank you so much for the amazing 5-star review!
We are overjoyed to hear you are saving money, keeping your little one stylishly dressed as they grow, and having such a fantastic experience with us. We hope to continue exceeding your expectations for years to come!
We completely understand your sentiments regarding other sites, and we're honoured to be your trusted choice for pre-loved clothing. We're honestly so appreciative of your support to help keep those lovely clothes in circulation for more little adventures!
Thank you for being a part of our community, it's great to know you've found lovely ‘new’ clothes from good quality brands.
If you ever need anything or have more feedback to share, please don't hesitate to reach out. Your support means the world to us.
Best Wishes, Emma & thelittleloop team x
The best option for second-hand kids clothes
A wonderful, convenient platform for secondhand kids clothes. I was selling outgrown clothing on Vinted and eBay, but found it too overwhelming once I returned to work. The clear out bags were a great solution. I knew the clothing was being handled in a responsible fashion, and we even got cash back to spend on the platform as well. The Little Loop is now my first choice for “new” clothes, and the items received are always as described. I even discover new eco-friendly brands I didn’t know of before. Keep up the good work!
June 4, 2024
Reply from thelittleloop
Thank you so much for the amazing 5-star review!
We completely understand your sentiments regarding other sites, and we're honoured to be your trusted choice for pre-loved clothing.
Thank you for being a part of our community, we’re thrilled you find the clear out bags a great solution for supporting our mission to keep clothes in circulation for more little adventures!
It's great to know you've found lovely ‘new’ clothes from previously unknown brands to you & that you appreciate our descriptions and photos.
If you ever need anything or have more feedback to share, please don't hesitate to reach out. Your support means the world to us.
Best Wishes, Emma & thelittleloop team x
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Clear out bags arrived promptly
Clear out bags arrived promptly, instructions very clear, especially on what is accepted and what brands gain extra credit.
Return of bag was really easy to complete on the account and royal mail collection was brilliant, even printing my label for me! I was able to track the parcel and check it had arrived.
July 4, 2024
Reply from thelittleloop
Thank you so much for your 5 Star Review.
That's fantastic to hear! We're thrilled that you found our Clear-Out Pack instructions helpful, and it's heartwarming to know that it made the process of passing on clothes easier. We’re pleased you found the return of the bag straightforward. We're honestly so appreciative of your support to help keep those lovely clothes in circulation for more little adventures!
Emma and thelittleloop team x
Reply from thelittleloop
Thank you so much for your 5 Star Review.
We're thrilled to hear that you love what we do. Promoting sustainability in children's clothing is at the heart of what we do, and it means a lot to us that you appreciate our efforts. The items get use multiple times, which helps make a positive impact on the environment. If you ever need anything or have any questions, don't hesitate to reach out. Thanks again for being amazing!
Best wishes, Emma and thelittleloop team x
Post office debacle
Love the idea, though after spending 45 mins in the post office trying to work out how to send the clear out packs to you am less than ecstatic. Please review your instructions for those who are new to the site, all the way through to looking at how the post office give the label. I booked a 4 pack return and only got one label, after 20 minutes of faffing, I managed to book a second label and simply taped the 2 packages together as I could not handle any more faffing. I will try the pick up service in future, but would like a more streamlined post office version if possible.
July 8, 2024
Unprompted review
Reply from thelittleloop
Thanks so much for giving us the heads-up about the hiccups you faced sending your clear-out bags. We appreciate your highlighting this to us – it truly helps shape a better experience for our community. We're on it! We'll look at how we can tweak the current messaging and update it where necessary to make it clearer. Just a heads up, we're restricted in part by using the Royal Mail's system, but we'll do our best to smooth out the journey. Thank you again for engaging – it is supporters like you who help us build an ethical marketplace we can all feel good about. We look forward to receiving your clear-out bags in the coming days.
Reply from thelittleloop
Hi Demi
Thank you so much for your fantastic 5 star review. We love receiving great feedback & are thrilled everything arrived just as you wanted.
Your support means a lot to us!
Best wishes, Emma & thelittleloop team
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What a great idea and so well executed
What a great idea and so well executed. The clothes are lovely, photos and descriptions are spot on, and we’ve saved a fortune! Thank you so much The Little Loop!
June 27, 2024
Reply from thelittleloop
Thank you so much for the amazing 5-star review!
We're thrilled to hear about your positive experience with our service, It's great to know you've found lovely clothes and appreciate our descriptions & photos.
We are overjoyed to hear you are saving money, keeping your children stylishly dressed as they grow, and having such a fantastic experience with us. We hope to continue exceeding your expectations for years to come!
Best Wishes, Emma and thelittleloop team
Fantastic selection
Fantastic selection, great quality and super speedy delivery. I will definitely use again
June 21, 2024
Reply from thelittleloop
Hi Elle,
Thank you so much for your fantastic review! 🌟 We're thrilled you loved our selection, quality, and speedy delivery. We can't wait to serve you again soon!
Best wishes, Naomi and thelittleloop team x
Great quality items
Great quality items and lovely selection. Much easier than vinted or equivalent as you can buy a bundle so although individual items might cost more, they’re in better condition and you save on postage.
May 26, 2024
Reply from thelittleloop
Thank you so much for the amazing 5-star review! We're thrilled to hear that you had such a great experience shopping with us. Your feedback about our quality items, lovely selection, and the convenience of bundling orders really means a lot. We strive to make the process as easy and enjoyable as possible for our customers. It's wonderful to know that we were able to provide you with a better alternative to other platforms. Thank you again for your support and kind words - reviews like yours motivate us to keep doing our best. We look forward to serving you again soon!
Best wishes,
Naomi and thelittleloop team x
Reply from thelittleloop
Thank you so much for the wonderful 5-star review! I'm delighted we were able to provide an efficient and helpful experience for you. Your positive feedback means a lot to us. We look forward to continuing to deliver exceptional service in the future!
Best wishes,
Naomi and thelittleloop team x
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Exceptional ethos and customer service
I love Little loop! They have such a great ethos and have exceptional customer service. They're really unique and doing a great job of reducing clothes waste and promoting sustainability with kids clothes,. I've used them to buy clothes as well as trade in with their clear out bags (great idea!) and it's all such a joy. Their website is really easy to use, they have great brands etc. They are really quick to respond to customer emails, super helpful and friendly. I cannot say enough good things about little loop and have been promoting to all my friends with kids. Also lots more fun than scrolling through vinted for hours to find kids clothes. I love that i can just trade in my purchased clothes as soon as my kids outgrow them, in my virtual 'closet'. Thank you! you are amazing
April 22, 2024
Unprompted review
Reply from thelittleloop
Thank you so much for your kind words and support! We're thrilled to hear that you love what we do. Promoting sustainability in children's clothing is at the heart of what we do, and it means a lot to us that you appreciate our efforts. If you ever need anything or have any questions, don't hesitate to reach out. Thanks again for being amazing!
Best wishes, Naomi and thelittleloop team x
It's a brilliant concept
It's a brilliant concept, the clothes are beautiful and it's the most sustainable choice for kids' clothing out there!
I recommend it to everyone 🙌
April 3, 2024
Unprompted review
Reply from thelittleloop
Hi Alex,
Thank you so much for your kind words and recommendation! We're thrilled to hear that you love our concept and find our clothes beautiful. Your support means the world to us! 🌟
Best wishes,
Naomi and thelittleloop team x
Fantastic customer service
Fantastic customer service - I was accidentally sent the wrong colour item and when I emailed about organising an exchange I had an immediate reply, the correct colour item was sent out the same day, with a returns label included (postage paid) for the one which had been sent by mistake. Amazing, polite service as well as fabulous quality and priced second hand clothes. Will definitely be shopping here again!
March 27, 2024
Reply from thelittleloop
Wow, thanks a bunch for the awesome review! We're thrilled you had a great experience with us. It's fantastic to hear that we could sort out the mix-up with the wrong colour item so quickly for you. We're all about making things easy and hassle-free! Thanks for the shout-out about our fabulous quality and reasonably priced second-hand clothes too. Can't wait to have you back shopping with us again soon!
Best wishes, Naomi and thelittleloop team x
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