seemed straight forward, however the UI can be a bit confusing... i had paid for a service an there as another section that said i can purchase, so i assumed that i had not made the purchase already,... See more
Company replied
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Written by the company
Established in 2014, The Registered Office has grown to become one of the UK’s most trusted and reliable providers of professional business services. As a leading behind-the-scenes B2B partner, we specialise in offering flexible and cost-effective solutions that help businesses of every size – from ambitious startups to established international enterprises – operate with credibility, privacy, and professionalism. Our core services include Registered Office Address, Director Service Address, Virtual Business Address, Company Formations, Ready-Made Companies, Meeting Space, and Telephone Answering solutions.
Headquartered in Ipswich, with additional offices in Edinburgh and London, we provide nationwide coverage and the reassurance of local expertise. Our mission is to make it simple for companies to establish a strong presence in the UK, whether they are local entrepreneurs or global organisations expanding into the market. By providing secure and prestigious business addresses, we enable our clients to build trust with their customers, protect their privacy, and stay fully compliant with UK regulations. From a virtual office in London to tailored company formation support, our services are designed to adapt to the unique needs of modern businesses.
We take pride in our reputation for exceptional customer service, transparent pricing, and industry expertise. Thousands of clients worldwide trust us to manage their essential business requirements, knowing they will always receive fast, efficient, and professional support. With offices in Ipswich, Edinburgh, and London, our global reach is combined with a genuine UK presence, empowering businesses to trade confidently and grow successfully.
Our websites include:
thelondonoffice.com
mycoworks.co.uk
mycoformations.co.uk
myco-hub.com
Written by the company
14-day cancellation window
167-169 Great Portland Street, 5th Floor, W1W 5PF, London , United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Overall, my experience has highlighted several areas where your service could be significantly improved.
Although your support materials indicate that requests are typically handled within approximately 25 hours, it took over 72 hours simply to receive a letter of permission. In addition, an invoice that became disputed has remained unresolved for more than two weeks without a satisfactory resolution.
I was also disappointed that, despite relatively minor delays, my company was reported to Companies House and default action was initiated. Subsequently, I was required to pay an additional GBP 30 to have the company restored to good standing, along with late fees to renew my subscription. A more proactive customer support process, including timely reminders, greater flexibility for existing customers, and faster dispute resolution, could have prevented these unnecessary costs.
I believe there is substantial scope to improve response times, billing efficiency, and customer-centric handling of account issues. These improvements would greatly enhance the overall customer experience and build greater trust in your service.

Reply from Registered Office (UK) Ltd
I've had a great experience. The team is professional, responsive, and always willing to help. Setting everything up was quick and straightforward, and they handle mail efficiently with excellent communication throughout.I highly recommend them to anyone looking for a dependable and high-quality virtual office service

Reply from Registered Office (UK) Ltd

Reply from Registered Office (UK) Ltd

Reply from Registered Office (UK) Ltd
Was a simless experience getting a registered office address for my company I would recommend this service for people looking to get a virtual or temporary address for their business.
AONs healthcare solutions ltd

Reply from Registered Office (UK) Ltd
For a registered office service, MyCo has the best value of all such services in London -- price, location and also offering meeting rooms, and soon, a shared workspace as well.

Reply from Registered Office (UK) Ltd
Super efficient, all set up very quickly. All questions responded to promptly.

Reply from Registered Office (UK) Ltd
Always an efficient, professional and no-nonsense service from Registered Office UK. Recommended.

Reply from Registered Office (UK) Ltd
it was seamless , proactive and advIsory focused. Help and instant communication, calmness and respectfully answered all queries and questions. I really enjoyed the process from start to finish.

Reply from Registered Office (UK) Ltd
Did not let me verify my company, and did not let me get a refund

Reply from Registered Office (UK) Ltd

Reply from Registered Office (UK) Ltd
The staff service was very friendly, helpful and supportive leading to a stress free experience.

Reply from Registered Office (UK) Ltd
Quick and efficient service, great communication and competitive pricing.

Reply from Registered Office (UK) Ltd
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