Registered Office (UK) Ltd Reviews 

3,536
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 705 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for providing fast, helpful guidance, ensuring clear communication, and answering all queries promptly throughout the entire process. People note that the online registration platform is exceptionally efficient, making it very simple to complete setups and keep private addresses hidden successfully. Some reviewers were not happy with the stringent verification processes, noting that strict compliance requirements and extensive personal data requests felt overwhelming. A few customers also mentioned that handling time-critical government correspondence or navigating initial setup stages could occasionally experience delays and challenging deadlines.

What people talk about most

Service

Consumers find service to be positive, highlighting a smooth, efficient, and professional experience during... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as professional,... See more

User experience

Users describe positive interactions with user_experience, highlighting a smooth, quick, and very... See more

Customer service

People report positive experiences with customer service, highlighting immaculate and professional support... See more

Response time

Reviewers highlight positive aspects of response times, noting that queries are handled quickly and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

seemed straight forward, however the UI can be a bit confusing... i had paid for a service an there as another section that said i can purchase, so i assumed that i had not made the purchase already,... See more

Company replied

Rated 4 out of 5 stars

Friendly calls to me about the service, when sometimes a deadline is close for renewal etc. Costing structure is a bit adhoc; upgrading clashes with renewals and if you are not sharp, you will end up... See more

Company replied

Rated 4 out of 5 stars

Dear Registered Office (UK) Ltd, Thank you for your message. Overall, my experience with your service has been positive. The registration process was straightforward, and communication has... See more

Company replied

Rated 5 out of 5 stars

The London office services provided by Registered Office, LTD have been supporting our small business endeavor for over 6 years now. We love our small office where I work out of when in town, its Grea... See more

Company replied


Company details

  1. Virtual Office Rental
  2. Business Administration Service
  3. Business to Business Service
  4. Conference and Meeting Room Service
  5. Coworking Space

About Registered Office (UK) Ltd

Written by the company

Established in 2014, The Registered Office has grown to become one of the UK’s most trusted and reliable providers of professional business services. As a leading behind-the-scenes B2B partner, we specialise in offering flexible and cost-effective solutions that help businesses of every size – from ambitious startups to established international enterprises – operate with credibility, privacy, and professionalism. Our core services include Registered Office Address, Director Service Address, Virtual Business Address, Company Formations, Ready-Made Companies, Meeting Space, and Telephone Answering solutions.

Headquartered in Ipswich, with additional offices in Edinburgh and London, we provide nationwide coverage and the reassurance of local expertise. Our mission is to make it simple for companies to establish a strong presence in the UK, whether they are local entrepreneurs or global organisations expanding into the market. By providing secure and prestigious business addresses, we enable our clients to build trust with their customers, protect their privacy, and stay fully compliant with UK regulations. From a virtual office in London to tailored company formation support, our services are designed to adapt to the unique needs of modern businesses.

We take pride in our reputation for exceptional customer service, transparent pricing, and industry expertise. Thousands of clients worldwide trust us to manage their essential business requirements, knowing they will always receive fast, efficient, and professional support. With offices in Ipswich, Edinburgh, and London, our global reach is combined with a genuine UK presence, empowering businesses to trade confidently and grow successfully.

Our websites include:
thelondonoffice.com
mycoworks.co.uk
mycoformations.co.uk
myco-hub.com

Written by the company

Always here for your business.
From startups to global brands, we deliver reliable, friendly, and responsive services that support your success every step of the way.
Your Business Partner
We help businesses of all sizes establish credibility with a prestigious UK office address, reliable mail handling, and trusted support.
Services That Grow With You
Whether you need a virtual office, call answering, or meeting space, our flexible solutions adapt to your business journey.
Trusted by 70,000+ Businesses
For over 10 years, we’ve supported UK and international businesses with professional addresses and responsive services.
Your Business, Our Priority
We’re committed to treating every client with professionalism, transparency, and genuine support.

Your peace of mind, guaranteed

14-day cancellation window

If you change your mind within 14 days of your order, you can request a refund. Refunds are returned to your original payment method, with a small admin fee applied. Simple, clear, and hassle-free.

Contact info

30% Off Virtual Business Plus

Now £140, was £199.99. Upgrade your business presence today.

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(3,536)

699 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

My go to for business services

Been a user for a while. Prompt service and also good customer support if ever needed

June 25, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Yvette,

Thank you for your continued support and for taking the time to leave us a review. We're delighted to hear you've found our service prompt and our customer support helpful whenever you've needed us. We look forward to continuing to support your business.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Easy and quick and excellant follow up…

Easy and quick and excellant follow up by team.

July 1, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear S. Mian,

Thank you for your kind review. We're delighted to hear you found the process easy and quick, and that our team provided excellent follow-up. We really appreciate your feedback and look forward to supporting you in the future.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Paul Ahrens,

Thank you for your feedback! We're delighted to hear you found the process quick and easy to follow. We really appreciate you choosing MYCO and wish you every success with your business.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Answered quickly and knew what I was…

Answered quickly and knew what I was asking.

June 19, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear UK Pickleball Store Ltd,

Thank you for your review! We're delighted to hear our team was able to answer your questions quickly and provide the help you needed. We really appreciate your feedback and your support.

Kind regards

Registered Office (UK) Team

Rated 4 out of 5 stars

The responses I got was superb when…

The responses I got was superb when there was a glitch.

June 23, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Bolaji Bello,

Thank you for your 4-star review! We're pleased to hear our team provided superb support when you experienced a glitch. If there's ever anything else we can help with, please don't hesitate to get in touch.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

I was contacted and they clarified the…

I was contacted and they clarified the tier I needed to be on to receive post. Everything was easy to use. It is reasonably priced.

June 22, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Jotegy,

Thank you for your fantastic 5-star review! We're really pleased we could help clarify the right service for your needs and that you found everything easy to use. We appreciate your kind comments about our pricing and look forward to supporting your business in the future.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

A very slick outfit

A very slick outfit

June 22, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Mr Christopher Ottaway,

Thank you for your kind words! We're delighted to hear you found our service to be a very slick operation. We really appreciate your support and look forward to continuing to help with your virtual office needs.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Excellent service

Excellent service , staff very attentive

June 22, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Anastasios Karayannis,

Thank you for your fantastic 5-star review! We're delighted to hear you found our service excellent and that our team was attentive. We really appreciate your feedback and look forward to continuing to support your business

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Really great service

Really great service. It's always been very simple to renew my subscription each year, and my post is consistently delivered straight to my home address. I've had a smooth experience throughout and would happily recommend the service.

May 21, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Olivia,

Thank you for your kind feedback! We're delighted to hear you've had such a smooth experience, from renewing your service each year to receiving your mail promptly. We really appreciate your recommendation and look forward to continuing to support your business.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Really simple and easy to deal with

Really simple and easy to deal with, recommend

March 8, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Tara Carroll,

Thank you for your fantastic 5-star review! We're delighted to hear you found our service simple and easy to use. We really appreciate your recommendation and look forward to supporting you and your business in the future.

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

❌❌❌ Save yourself

❌❌❌ I have been using their Registered Office Address and Director Service Address for the past three years, and I’m now looking for an alternative due to the consistently poor service. While the sign-up process is straightforward, there is virtually no service afterwards.

They claim they check all post daily and will either scan or forward your correspondence. I chose the scanning option, but unfortunately that has not been my experience. Over the last three years, I have not received a single letter or piece of correspondence through their service.

When I raised this with them, they were unable to explain why I had never received any official mail addressed to either me as a director or to my company. Instead, I was given excuses rather than a satisfactory explanation.

To make matters worse, their online portal is so poor that I can’t even update my phone number. The whole operation is more like a clown show than a professional business.

If you need important mail to be handled promptly, reliably, and securely, do not use this service. Based on my experience, I cannot recommend it.

July 3, 2026
Unprompted review
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Mr A Dogra,

Thank you for your feedback. We're sorry to hear that you feel this way.

Having reviewed your account, we can confirm that no mail has been received for either your company or director address during the time you've been with us, which is why no documents have been uploaded to your online account. Unfortunately, we're only able to process mail that is physically delivered to our address.

We're also sorry to hear about your experience with our client portal. We value all feedback and are continually working to improve our systems and services.

If you'd like us to investigate your concerns further, please contact our support team directly and we'll be happy to assist.

Kind regards

Registered Office (UK) Team

Rated 4 out of 5 stars

simple and easy to use

simple and easy to use. good address and like the company house registration

June 22, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear PlayforGood,

Thank you for your great review! We're pleased to hear you found our service simple and easy to use, and that you're happy with your business address and Companies House registration service. We really appreciate your feedback and look forward to continuing to support your business.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Very convenient service

Very convenient service, prompt responses and helpful staff

June 22, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear MNet,

Thank you for your kind review! We're delighted to hear you've found our service convenient and that our team has been prompt and helpful. We really appreciate your support and look forward to continuing to assist your business.

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

Lack of understanding and personal touch

Completed my verification but then was told that unless my wife completed hers within 7 days we would lose our money and the service would be stopped. We are under significant pressure and my wife has not been able to successfully complete her verification. Very disappointed and will actively be discouraging others to use this service.

June 17, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Neil White,

Thank you for your feedback. We're sorry to hear about your experience. As part of our regulatory obligations, all relevant company officers are required to complete identity verification. We initially contacted the additional director on 17th June, followed by an automated reminder on 24th June advising of the 7-day deadline. Unfortunately, we didn't receive any correspondence during this time, so we weren't aware you were experiencing difficulties. Our team is always happy to help with the verification process, and we'd encourage you to get in touch if you still require assistance.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient

June 15, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Cytologic AI Ltd,

Thank you for your 5-star review! We're delighted to hear you found our service fast and efficient. We really appreciate your feedback and look forward to continuing to support your business.

Kind regards

Registered Office (UK) Team

Rated 4 out of 5 stars
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Saif Ali Ltd,

Thank you for your kind review and for your lovely comments about our support team. We're pleased to hear you've had a positive experience with us, and we truly appreciate your support. If there's anything we can do to make your experience a 5-star one, please don't hesitate to let us know.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Great experience

We have been with them only a month but already really happy with the service and communication, as well as the add-on perks and offers.

May 27, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Wavetex Ltd,

Thank you for your fantastic 5-star review! We're delighted to hear you're already enjoying our service, communication, and the additional perks we offer. We really appreciate your support and look forward to continuing to help your business as it grows.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Service that is rarely matched but never beaten.

what can one say about such a fantastic firm that I have been with for well over 10 yrs. The service is always first class, the price for the quality of service and the prestige of the offices is outstanding. The thing that has made it for me over the years is the attention to detail, and promting and advice that I get from Agnieszka the office manager nothing is too much trouble and is done before finish asking

June 17, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Mont Glacier Finance,

Thank you for your wonderful review and for your loyalty over the past 10 years. We're delighted to hear that you've consistently enjoyed our service and found great value in what we offer. Agnieszka will be especially pleased to read your kind words – she'll be thrilled to know her support, attention to detail and dedication have made such a positive difference. We truly appreciate your continued trust and look forward to supporting your business for many more years.

Kind regards

Registered Office (UK) Team

Rated 4 out of 5 stars

Impossible to submit the due dilligence…

Had an issue that was resolved. Suggest a help desk button. Either-way the company resolved the issue and the office is live. Job done, happy customer.

June 12, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Steve Vaile,

Thank you for your feedback. We're sorry to hear about your experience. We understand your concerns regarding the identity verification process. We can see that your enquiry was followed up and your ID has since been successfully approved. If there are any remaining issues with your account, please contact our team directly and we'll be happy to help resolve them as quickly as possible.

Kind regards

Registered Office (UK) Team

Rated 3 out of 5 stars

Address verification method is wrong

Address verification method is wrong. Despite the fact that I submitted the valid document (barcode and government-approved document) to your institution both in my country and through Company House, it is not appropriate for you to insist on requesting bank statements. Even Company House, when registering a company in the UK, requires this document and considers it sufficient for address verification. You need to update/adjust your KYC system.

June 19, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Global Star UK Ltd,

Thank you for taking the time to share your feedback. We're sorry to hear that our verification process has caused frustration.

Our identity and address verification requirements are based on our own regulatory obligations and internal compliance policies, which may differ from those of Companies House or other organisations. While some documents may be accepted elsewhere, we sometimes need to request alternative proof of address to meet our own requirements.

We've recently been in touch regarding your account and have placed your application back on hold to give you additional time to provide the required documentation. If you need any further assistance, our team will be happy to help.

Kind regards

Registered Office (UK) Team

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