Registered Office (UK) Ltd Reviews 

3,537
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 710 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the simple registration process, noting that online setup is quick and easy to complete. Consumers frequently highlight the professional staff, who provide clear explanations and respond promptly to all queries. Reviewers appreciate the excellent customer support and helpful reminders that make managing business correspondence seamless. However, some people mentioned that the verification requirements and KYC forms can be confusing or burdensome. Some reviewers were not happy with the complex personal information requests and strict verification processes during setup. Conversely, a small portion of people felt disappointed with the overall support provided when facing account issues.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that the setup is quick, communication is clear, and... See more

Staff

Reviewers mention positive feedback about staff, consistently describing them as wonderful, professional, and... See more

User experience

Customers had positive experiences with user_experience, highlighting that the setup process is exceptionally... See more

Customer service

Consumers find customer service to be positive, highlighting that support agents are consistently quick,... See more

Response time

Clients share positive opinions on response_time, frequently noting that the team handles queries and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

seemed straight forward, however the UI can be a bit confusing... i had paid for a service an there as another section that said i can purchase, so i assumed that i had not made the purchase already,... See more

Company replied

Rated 4 out of 5 stars

Dear Registered Office (UK) Ltd, Thank you for your message. Overall, my experience with your service has been positive. The registration process was straightforward, and communication has... See more

Company replied

Rated 4 out of 5 stars

Friendly calls to me about the service, when sometimes a deadline is close for renewal etc. Costing structure is a bit adhoc; upgrading clashes with renewals and if you are not sharp, you will end up... See more

Company replied

Rated 5 out of 5 stars

The London office services provided by Registered Office, LTD have been supporting our small business endeavor for over 6 years now. We love our small office where I work out of when in town, its Grea... See more

Company replied


Company details

  1. Virtual Office Rental
  2. Business Administration Service
  3. Business to Business Service
  4. Conference and Meeting Room Service
  5. Coworking Space

About Registered Office (UK) Ltd

Written by the company

Established in 2014, The Registered Office has grown to become one of the UK’s most trusted and reliable providers of professional business services. As a leading behind-the-scenes B2B partner, we specialise in offering flexible and cost-effective solutions that help businesses of every size – from ambitious startups to established international enterprises – operate with credibility, privacy, and professionalism. Our core services include Registered Office Address, Director Service Address, Virtual Business Address, Company Formations, Ready-Made Companies, Meeting Space, and Telephone Answering solutions.

Headquartered in Ipswich, with additional offices in Edinburgh and London, we provide nationwide coverage and the reassurance of local expertise. Our mission is to make it simple for companies to establish a strong presence in the UK, whether they are local entrepreneurs or global organisations expanding into the market. By providing secure and prestigious business addresses, we enable our clients to build trust with their customers, protect their privacy, and stay fully compliant with UK regulations. From a virtual office in London to tailored company formation support, our services are designed to adapt to the unique needs of modern businesses.

We take pride in our reputation for exceptional customer service, transparent pricing, and industry expertise. Thousands of clients worldwide trust us to manage their essential business requirements, knowing they will always receive fast, efficient, and professional support. With offices in Ipswich, Edinburgh, and London, our global reach is combined with a genuine UK presence, empowering businesses to trade confidently and grow successfully.

Our websites include:
thelondonoffice.com
mycoworks.co.uk
mycoformations.co.uk
myco-hub.com

Written by the company

Always here for your business.
From startups to global brands, we deliver reliable, friendly, and responsive services that support your success every step of the way.
Your Business Partner
We help businesses of all sizes establish credibility with a prestigious UK office address, reliable mail handling, and trusted support.
Services That Grow With You
Whether you need a virtual office, call answering, or meeting space, our flexible solutions adapt to your business journey.
Trusted by 70,000+ Businesses
For over 10 years, we’ve supported UK and international businesses with professional addresses and responsive services.
Your Business, Our Priority
We’re committed to treating every client with professionalism, transparency, and genuine support.

Your peace of mind, guaranteed

14-day cancellation window

If you change your mind within 14 days of your order, you can request a refund. Refunds are returned to your original payment method, with a small admin fee applied. Simple, clear, and hassle-free.

Contact info

30% Off Virtual Business Plus

Now £140, was £199.99. Upgrade your business presence today.

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(3,537)

701 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Address verification method is wrong

Address verification method is wrong. Despite the fact that I submitted the valid document (barcode and government-approved document) to your institution both in my country and through Company House, it is not appropriate for you to insist on requesting bank statements. Even Company House, when registering a company in the UK, requires this document and considers it sufficient for address verification. You need to update/adjust your KYC system.

June 19, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Global Star UK Ltd,

Thank you for taking the time to share your feedback. We're sorry to hear that our verification process has caused frustration.

Our identity and address verification requirements are based on our own regulatory obligations and internal compliance policies, which may differ from those of Companies House or other organisations. While some documents may be accepted elsewhere, we sometimes need to request alternative proof of address to meet our own requirements.

We've recently been in touch regarding your account and have placed your application back on hold to give you additional time to provide the required documentation. If you need any further assistance, our team will be happy to help.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Good service

June 19, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Mourad Yessef,

Thank you for your kind review! We're delighted to hear you've had a good experience with our service. We really appreciate your support and look forward to continuing to assist you with your virtual office needs.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Amazing service

Rapid and authentic service

June 11, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Dermomat Ltd,

Thank you for your wonderful 5-star review! We're delighted to hear you found our service both rapid and authentic. We really appreciate your support and look forward to continuing to assist you with your virtual office needs.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Mitchell was an absolute pleasure to…

Mitchell was an absolute pleasure to speak with, super patient with all my questions and very prompt with responding all my queries. Definitely recommend this company, customer service is immaculate!

Thanks Mitchell!

June 25, 2026
Unprompted review
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Naz A,

Thank you for your fantastic 5-star review! We're delighted to hear that Mitchell provided such patient, prompt, and helpful service. We'll be sure to pass on your kind words to him – he'll really appreciate the recognition. Thank you for your recommendation and for choosing us!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Highly recommend very professional

Highly recommend very professional

June 11, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Signature Contractors,

Thank you for your fantastic 5-star review! We're delighted to hear you found our team professional. We really appreciate your recommendation and look forward to continuing to support your business.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Pristine London office services by Registered Office (UK) Ltd

The London office services provided by Registered Office, LTD have been supporting our small business endeavor for over 6 years now. We love our small office where I work out of when in town, its Great Portland Street location is simply unbeatable. The on-site service provided by staff is superb, as is their customer service. There are additional services they offer, and we plan to stay with them.

June 17, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Sandro,

Thank you for your wonderful review and for choosing Registered Office (UK) Ltd for the past 6 years. We're delighted to hear you've enjoyed our Great Portland Street location, your office space, and the support from our team. We truly appreciate your continued trust and look forward to supporting your business for many years to come!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Registered Office (UK) Ltd

Excellent customer service.

June 17, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Bluey,

Thank you for your 5-star review! We're delighted to hear you found our customer service excellent. We really appreciate your feedback and look forward to continuing to support your business.

Kind regards

Registered Office (UK) Team

Rated 4 out of 5 stars

Once you are set up they send over the…

Once you are set up they send over the letters automatically which is great. The onboarding process can be long as they have to verify each UBO which can delay things though overall would recommend if you need a business address service

March 12, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear AC,

Thank you for your review and recommendation. We're pleased to hear that our automatic mail handling is working well for you. We appreciate your feedback regarding the onboarding process - as part of our compliance obligations, we do need to verify all UBOs, which can occasionally add some time to setup. Thank you for your patience, and we're glad to be supporting your business.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

100% Recommended Been Using Them for Years

We have used these people for years in respect of our two British LPs it's always been a 100% reliable and hassle-free service.

June 8, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Frank Icoa,

Thank you for your fantastic 5-star review! We're delighted to hear you've been using our virtual office service for your British LPs for so many years and that you've found us reliable and hassle-free throughout. We truly appreciate your continued trust and recommendation.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Easy set up and live chat very helpful

Easy set up and live chat very helpful

June 12, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Paul,

Thank you for your 5-star review! We're delighted to hear that you found the setup process easy and that our live chat team was able to help. We really appreciate your feedback and look forward to supporting you in the future.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

I solved my problem right away

I solved my problem right away. Danniella was very professional and gentle. Thank you!

June 19, 2026
Unprompted review
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Sav,

Thank you for your wonderful 5-star review! We're delighted to hear that Danniella was able to resolve your issue quickly and that you found her professional and helpful. We'll be sure to pass on your kind words. Thank you for choosing our service!

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

This is the worst company I have ever…

This is the worst company I have ever dealt with. They trap you with their T&Cs that are unethical and should be looked into by trading standards.

I would NOT recommend their service and suggest you use other providers as this firm is has zero customer service .

June 8, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Manny K,

We're sorry to hear that you were dissatisfied with your experience. We always aim to be transparent about our services, pricing, and terms, which are provided during the sign-up process. We take customer feedback seriously and would welcome the opportunity to discuss your concerns and see if we can help resolve the issues you've raised. Please contact our support team directly so we can look into this further.

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

After registration there isn’t any…

After registration there isn’t any customer service everything on portal portal is not clear very outdated complicated take me two weeks to register the company

I have completed KC I’ve done everything until this moment. I cannot use Company registration address and I pay the full money. No one can help for a direction only sending an email and you have to wait. No customer service or customer service before Cell after you pay the money there is no one can help you.

June 4, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Asaan Ltd,

Thank you for your feedback. We’re sorry to hear you found the registration process confusing and that it took longer than expected. We take customer support seriously and are always looking to improve both our portal and onboarding experience. If there’s anything still unresolved, please contact our support team and we’ll be happy to help.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Great Service

Great service

June 11, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Medassist,

Thank you for your 5-star review! We're delighted to hear you found our service great. We appreciate your support and look forward to continuing to assist with your virtual office needs.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Very efficient chat box

I needed assistance concerning some Companies House administration and Danniella was very helpful and patient !

June 16, 2026
Unprompted review
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Martine,

Thank you for your wonderful 5-star review! We're delighted to hear that Danniella was able to assist you with your Companies House administration and provide patient, helpful support. We'll be sure to pass on your kind feedback. Thanks for choosing us!

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Client,

We're sorry to hear you feel that way. Having reviewed your account, it appears a new order was placed instead of a renewal of your existing service, which resulted in renewal reminders and associated charges being generated. We never apply surprise fees, and all charges are outlined in our terms and during the ordering process. Please contact our support team and we'll be happy to review this with you.

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

i really dont understand what is…

i really dont understand what is pendign and what to give

June 9, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear ATPS Lifesciences Ltd,

We're sorry to hear about your experience. We have sent you an email explaining what information is still required, as we currently need proof of address for your mailing/billing address before we can proceed. If anything is unclear, please reply to our email and our team will be happy to guide you through exactly what is needed.

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

I asked to reverter a payment done by…

I asked to reverter a payment done by mistake with my personal card not the company card. I was quoted a ridiculous fee.

Next year I am not sure that I will renew the yearly subscription.

Giovanni Franco
Director
Nassington Capital Limited

June 8, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Client,

We're sorry to hear you were disappointed. We understand that payment mistakes can happen, however our payment processes are subject to specific administrative procedures and policies which we apply consistently to all clients. We always aim to be transparent about any options available at the time and regret that we were unable to provide the outcome you were hoping for. Thank you for your feedback, and we appreciate your business over the past year.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

PROFESSIONAL SERVICE

PROFESSIONAL SERVICE - GREAT SUPPORT FROM MRS. AGA

May 28, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Zdzislaw Jurkiewicz,

Thank you for your wonderful review! We’re delighted to hear that you’ve found our service professional and that Aga has provided you with great support. We’ll be sure to pass on your kind comments to her. Thank you for choosing us!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Registered Office is really great :)

I have been using Registered Office (UK) Ltd for my company for the second year now, and I am very happy with the service.
The team is wonderful, professional, and reliable. I have never had any problems, and their customer service has always been excellent. The reminders and notifications are very helpful, and everything is handled smoothly and efficiently.
I would highly recommend Registered Office (UK) Ltd to startup companies, small businesses, and even larger companies looking for a professional registered office service, especially if they want to keep their personal address private.
The price is also very affordable for the quality of service provided. If you are looking for a trustworthy and helpful company, this is definitely the place to go.
Thank you so much to the team at Registered Office (UK) Ltd. Izabela TaxTime Accountancy Ltd

April 1, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Izabela Onica,

Thank you so much for your wonderful review, Izabela! We're delighted to hear that you've had such a positive experience with us over the past two years. It means a great deal to know that our team, reminders, and customer service have helped support your business smoothly and efficiently. We truly appreciate your recommendation and your kind words about the value we provide. Thank you for choosing us as your registered office provider, and we look forward to continuing to support TaxTime Accountancy Ltd for many years to come.

Kind regards

Registered Office (UK) Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look