The Luxe Essentials  Reviews 

16
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(16)

8 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Luxe essentials Batana oil.

The customer service at Luxe essentials is five star.
The Batana oil which l have been using for sometime is excellent.
The smell is amazing and the wonders it has done for my hair, all I can say there isn't product out there which agrees with my hair like this one.
It has encouraged growth my hair looks healthy and strong. So if you are looking for a natural and amazing oil to stimulate your scalp and strengthen your hair this is the one.
Thank Luxe Essentials.

October 11, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I purchased my first 500g tub of The…

I purchased my first 500g tub of The Luxe Essentials PURE Batana Oil in mid-2025, and I honestly fell in love with it!

There are so many things I love about this oil. Firstly, the smell is amazing, and I love the rich texture and the way the consistency changes from a solid to a beautiful, soft oil that melts as you warm it between your hands. I also love knowing that the Batana Oil is sourced from Honduras, which makes it feel even more special to me.

But what really impressed me was the difference it made to my hair, my son’s hair, and my twin girls’ hair. We have different Afro hair types in our home, from 4A to 4C, and our hair absolutely loves this Batana Oil. Our hair feels nourished, healthy and clean, and we’ve noticed such an amazing difference in the growth and thickness of our hair.

I originally started using Batana Oil because I was looking for something natural and healthy for one of my twin girls, as her hair was prone to developing dry ends. We now use the Batana Oil alongside deep oil treatments as part of our day-to-day scalp and hair-care routine.

My son has beautiful, thick 4C Afro hair, and he absolutely loves this oil too!

I also have to mention the customer service, which is amazing. Everyone I’ve dealt with has been warm, kind and so fair. They are genuinely lovely people, and that level of care makes such a difference.

I honestly will always come back to The Luxe Essentials for my essential oils. I’m so happy I discovered them, and I would happily recommend them to anyone looking for quality, natural oils for their hair and self-care routine. ❤️
V

September 19, 2026
Unprompted review
Rated 5 out of 5 stars

Luxurious & High Quality Products

The Luxe Essentials has high quality, truly luxurious products. The batana oils are the best. Ive tried several brands and this is by far, THE BEST! I’ve seen noticeable improvement in the problem area within my scalp since using the oil consistently on my scalp for the last 2 months. My adult daughters have also noticed improvement in their hair with consistent use as well. Both the batana and the tumeric oils are great additions to our hair and skin care routines.

I absolutely love the African black soap as well as the Batana soap. I have seen noticeable improvement in my skin when I use the black soap for my first wash in the shower and then use a moisturizing body wash to follow up with. My son’s eczema is not as bothersome with the moisturizing batana soap.

The body butters are luxurious and smell delightful. I deal with some post radiation skin issues and the body butters make my skin feel nourished. My husband likes to use the body butters to moisturize his bald head after he shaves. It relieves dryness and irritation associated with his daily shave. The body butters have also helped with my sons’ eczema issues. The body sponges feel amazing and provide exfoliation, they are durable and lather and rinse very well. My entire family is using and loving them.

I’ve placed several orders from the US and the shipping and delivery times have been impressive. The packaging is done with great care and quality. I highly recommend all of Luxe Essentials products. The Batana oils have proven beneficial for natural hair repair and growth. Thank You The Luxe Essentials for providing high quality, natural skin and hair care products that the entire family can benefit from.

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

Best Products & Customer Service!!

My experience with Luxe Essentials has been great - from the products to customer service has been amazing!!

The African black soap has worked wonders on my skin - less breakouts and more of a glow!

I didn’t need to wait long for my products and everything came nicely packed and presented. Definitely will be ordering over and over again!!

Highly recommended!!

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Batana oil ,black soap& Batana soap

The customer service and products sold by this company are some of the best around! I have used the same products for a few years, but from other companies and none compare to this company!
Most importantly the customer service is 10/10 very helpful and personal!
#authentic#intentional❤️

March 1, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Finally seeing results after 9 months of constant use

What made my experience great is that after having a bald patch for 18 years, I have started to see some coverage in that area. The Batana has helped keep my scalp moisturised, and the hair that is coming through looks healthier and stronger.

The product itself feels natural and nourishing and it works well for keeping my scalp from feeling dry. When used consistently. it seems to support healthier hair and scalp conditions which is important for anyone dealing with thinning and weak areas.

While I have had a positive experience I wouldn’t describe it as a miracle product on its own, it works best as part of a consistent routine. I think it would help if the company provide clearer guidance on how to use the oil over time and what realistic results people can expect.

June 12, 2025
Unprompted review
Rated 4 out of 5 stars

This luxe essential Batana body butter…

This luxe essential Batana body butter is top tier. Rich, creamy texture but it soaks right in — no greasy film, just soft, well-moisturised skin that lasts all day. The scent is lovely: natural and fresh without being overpowering. Packaging feels luxe and sturdy too. Definitely repurchasing.

March 14, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing products, lovely owner

I ordered from the Luxe essentials via TikTok. My first order consisted of two sapo net sponges for me and my mum. once received, I was so happy with how they were packaged and the quality of the net sponge. It feels so good on the skin when washing without being too harsh, but you get the right amount of exfoliation. My second order was for a bar of black African soap and this has honestly changed my skin for the better. Rachael is so lovely and her TikTok lives are so informative and friendly

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Everything about the Luxe Essentials is top notch! …

Everything about the Luxe Essentials experience is top notch. Whether it's the products or the customer service. I'm currently working through the whole shop and I'm telling everyone I know about it. The Batana Oil, Shea Butter, African Black Soap, Sponge have all been amazing. I have a whole corner dedicated to Luxe Essentials in my home now. Follow them on TikTok and buy without hesitation! The best of the best!

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Batana body butter

The batana body butter is amazing i brought the vanilla scent and everything about it is great the scent is just right, you don't need to use too much a little goes a long way and it's not too greasy and has left my skin feeling nourished.

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

Good quality, natural products

I’ve brought from The Luxe Essentials a few times and they have consistently delivered good quality products and quick shipping.

My favourite product is their Batana Oil which has transformed my hair, scalp and skin. I have fine hair, so this is perfect for keeping my hair healthy and my ends moisturised, without it feeling too heavy or greasy. I also had a small thinning patch on my hair line that has now recovered. It’s giving great results.

On my recent order i contacted them directly to enquire about allergens in their new Batana Body Butter, as I’m allergic to nuts. I discovered that it contains almonds, but they kindly replaced it with coconut oil. Super happy customer 🤗✨

April 25, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

No one should miss out on this Hair gem

No one should miss out on this Hair gem

I got the raw Batana oil as a gift but forgot I had it. When my hair cream finished I started to find something in my hair cupboard that I could use, and voila I found the Batana oil. Honestly hands on heart this is the best product you could ever use for your hair. I’ve got 4C hair type which could be a challenge to manage if you don’t know what you're doing. I get put off on my wash days because of the time and effort needed to achieve what you call ‘good hair’. But this oil has completely changed the game for me. My hair was soo tangle free immediately I applied the cream and was easy to stretch, left my hair soo smooth to touch and looked really healthy.
What I love most is that it’s all naturally derived and it’s not like your very greasy hair oils.

Thanks to this life/time/money saver. I no longer need to spend hundreds of pounds to achieve a healthy hair.

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

I wish I'd tried them sooner!!

As someone who has had long term hair and scalp challenges and serious oversensitivity to ingredients and products, my experience with The Luxe Essentials has been a breath of fresh air. From the super-speedy communication, to the recommendations of which products to use, and also how to best use them, this brand is now my go-to. I've been using the Cold Pressed Batana Oil on my scalp, and the pure unrefined Batana Oil in my hair, and I've had no flare-ups. The scent is lovely and nutty, and the texture of both products is just lush! This brand has definitely gotten a new loyal customer 😊

January 14, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look