This is a quality luxury goods provider. I was really impressed with the breadth of choice, as well as the accurate descriptions of products on offer. The delivery to the UK was very fast and response... See more
Company replied
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Review summary
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Reviews shaping this summary
The platform made the whole process easy and reassuring. The listing was detailed, with clear photos and an honest description of the item’s condition. The payment and delivery process were seamless... See more
Company replied
Highly Recommended!! I'm extremely happy with my purchase of the Rolex Watch, my First It was shipped fast and reached me in time despite the additional checks and documentation required by customs... See more
Company replied
Luxury Closet is the best online store to get quality luxury items. Everything ive purchased hasarrived exactly as described. I live stateside so the duty fees are a little of a hassle, but I guess th... See more
Company replied
Company details
Written by the company
TheLuxuryCloset.com is a fast growing online market platform that buys, sells, and consigns personal luxury goods, at a discounted price. The Luxury team maintains brand and item integrity with the assurance of authenticity. TheLuxuryCloset.com is the first of its kind in the GCC region in terms of size, market reach and scalability. All items can be shipped worldwide, with cash on delivery available in the UAE. For more information please visit www.theluxurycloset.com.
Free returns within the GCC-region
The Luxury Closet offers you 100% satisfaction on purchasing from our site
This is why we offer a generous 3 day return policy. If you are not satisfied with the item when you receive it, we will offer you your money back. Please see below for returns process and terms and conditions. Please find more information here: http://theluxurycloset.com/site/returns
Contact info
R-10, Q east Mall, Al Quoz 3, Dubai, UAE - 502626, -, Dubai, United States
- +971 800 589
- info@theluxurycloset.com
- theluxurycloset.com
4.2
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Reliable
Clear listings, photos and pricing for products I know and trust are verified - I've bought 5 items so far! Quick delivery to Australia.
April 7, 2026
Reply from The Luxury Closet
Dear Donna,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
No transparency on orders,the customer…
No transparency on orders,the customer needs to know if there is any additional shipping payment due for delivery before placing order thanks!
April 6, 2026
Reply from The Luxury Closet
Dear Madi,
Our team attempted to contact you by phone to assist; however, we were unable to connect with you.
We do understand your concerns; however, please note that customs duties and charges are levied by your country’s government and are beyond our control. These are clearly mentioned in our terms and conditions, as well as during checkout, and may be applicable depending on your country’s regulations.
For further assistance, please reach out to our support team so we can help resolve this, and our team will be happy to assist you.
Best Wishes,
TLC
For Sellers
For Sellers, warning!!!! Dont trust this website Luxury Closet, even you see 4 stars, good reviews, please dont, they are scams, they gonna offer a very high price until they gain your trust and after that, they will tell its fake and you need to pay 100 usd per bag, dont trust your items to them, that how they do business
April 12, 2026
Unprompted review
Reply from The Luxury Closet
Dear Vanessa,
I can see that our support team has been trying to reach out to you and assist in resolving the matter.
However, we were unable to connect with you. We kindly request you to reach out to us via email so we can assist you further.
Best Wishes,
TLC
I like the variety of goods & the…
I like the variety of goods & the efficiency of the TLC service staff.
April 2, 2026
Reply from The Luxury Closet
Dear K Watt,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Reply from The Luxury Closet
Dear Andrea,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Reply from The Luxury Closet
Dear Simmona,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
2 purchases now A+++
2 purchases now. Both amazing. Both arrived before ETA. Both in Ace condition & smelt beautiful
April 8, 2026
Reply from The Luxury Closet
Dear Stewart,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
There was no notification about the delivery fees
There was no notification about the additional duties I would have to pay on my purchase. And the duties were extremely expensive. Please make it more known about these additional prices.
April 8, 2026
Reply from The Luxury Closet
Dear Parker,
I can see that our support team has been trying to reach out to you and assist in resolving the matter.
However, we were unable to connect with you. We kindly request you to reach out to us via email so we can assist you further.
Best Wishes,
TLC
Reply from The Luxury Closet
Dear Amy,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Beautiful brooch very little flaws…
Beautiful brooch very little flaws excellent service. Will buy more again!
April 7, 2026
Reply from The Luxury Closet
Dear Uma,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Shoe Size Issue and Poor Service after
the shoes were in perfect condition as advertised but the size was ridiculous, it was stated to be size 41 but was easily a size 44.
April 6, 2026
Reply from The Luxury Closet
Dear Paul,
I see that our support team has reached out to you and worked to resolve the matter.
We hope the solution provided has addressed your concerns satisfactorily and that your overall experience has improved. If you feel your issue has been resolved, we would truly appreciate you taking a moment to reflect on your recent experience.
Your feedback means a great deal to us.
Best Wishes,
TLC
Reply from The Luxury Closet
Dear Pascal,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Reply from The Luxury Closet
Dear Aldo,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Item not as described
Item not as described. Not great customer service. Terrible first experience. Will never purchase from this company again.
April 6, 2026
Reply from The Luxury Closet
Dear Teresa,
I see that our support team has reached out to you and worked to resolve the matter.
We hope the solution provided has addressed your concerns satisfactorily and that your overall experience has improved. If you feel your issue has been resolved, we would truly appreciate you taking a moment to reflect on your recent experience.
Your feedback means a great deal to us.
Best Wishes,
TLC
Easy , fast , quality
Easy to use website, shipping was instant, item excatly as described and will happily use again
Only downside was taxes into the UK, but I've known companies used tactics/wordings and £££ amounts , to avoid buyers paying that too. It is what it is but would gain alot more overseas business👍🏼
April 3, 2026
Reply from The Luxury Closet
Dear Carl,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Item arrived quickly
Item arrived quickly, in excellent condition and exactly as described.
April 3, 2026
Reply from The Luxury Closet
Dear AR,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Reply from The Luxury Closet
Dear Remith,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
from bad to good
Returned a parcel that didn't go to well in the begin, took a while but then manager stepped in and manually sorted it out instantly. thanks a got guys and keep up the good work
March 30, 2026
Unprompted review
Reply from The Luxury Closet
Dear Myro,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Great work
I would like to take a moment to appreciate Bhavya who has been always there to help with the order. It truly made it a seamless experience.
March 27, 2026
Unprompted review
Reply from The Luxury Closet
Dear Kavita,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Superb Purchase and satisfied with the…
Superb Purchase and satisfied with the professional services of The Luxury Closet
March 25, 2026
Unprompted review
Reply from The Luxury Closet
Dear Bhavya,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
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