The Luxury Closet Reviews 

It wasn’t good in riyadh branch

Luxury Closet is the best online store to get quality luxury items. Everything ive purchased hasarrived exactly as described. I live stateside so the duty fees are a little of a hassle, but I guess thats the cost of doing business internationally.

Great service and excellent communication.

Customer Service Team,from The Luxury Closet, through whatsapp and email were AMAZING Thankyou for helping me, whilst guiding me through my first order.
WOW WOW WOW, My first order arrived in Australia and when I opened the box WOW WOW WOW What a BEAUTIFUL surprise, A piece of pure Luxury, Thankyou all ever so Kindly.
I'm actually in LOVE with The Luxury Closet and you will be too, when you recieve your first order LOVE LOVE LOVE.
Don't forget to press the love heart on the item you like as it will go in your wish list on your profile, then you will recieve notifications from The Luxury Closet of price drops on your wishlist, YIPPIE Thankyou.
Shane, QUEENSLAND, AUSTRALIA.

The platform made the whole process easy and reassuring. The listing was detailed, with clear photos and an honest description of the item’s condition. The payment and delivery process were seamless as well — the platform offered secure payment options and real-time tracking, which gave me confidence throughout the transaction. When the item arrived, it was exactly as described: clean, well-maintained, and fully functional.
It felt great not only to save money but also to make a sustainable choice by giving a pre-owned item a new life.
Thank you TLC

It was a very nice experience. Website very descriptive with good quality photos and trusted reviewers. Will surely use again.

Great website and always such great prices. Easy to find what I was looking for and shipping is always early.
Will be buying again

WOW WOW WOW I LOVE The Luxury Closet THANKYOU for my order PURE LUXURY upon opening, Thankyou.
I paced my first order with The Luxury Closet and had a problem at checkout {order confirmation} However, Customer Service via whats app and email {contact us} were updating me every step of the way, every day, with a caring approach to a positive Customer outcome for me, to assure my order will arrive.
I would like to Thank, Muskan, Nitika and Aniket for driven results in helping me through your warehouse/behind the scenes, manually to recieve my order, Thankyou so Kindly.
My order arrived so fast from The Luxury Closet via DHL I opened the box WOW WOW WOW what a BEAUTIFUL surprise.
I'm actually in LOVE with The Luxury Closet, Thankyou for sending me this BEAUTIFUL GUCCI NEON GREEN TRIM OPHIDIA BELT BAG, this belt bag is GORGEOUS and so LUXURIOUS THANKYOU.
I can't wait to order again from my wish list under my profile.
If you are thinking of placing an order, just do it as what you will recieve beside a huge saving, is a BEAUTIFUL surprise when you to open your first box.
Don't forget to tap the love heart on the item you like as The Luxury Closet will send you price drop notifications.
Thankyou all involved ever so Kindly.
Thinking's Shane

The only reason I did not give the Luxury Closet a 5 stars is because of the courier my experience with them was never good

The parcel arrived within a few days, which surprised me, and the shoes were exactly as described. Like new. I'm very pleased.

The product arrived as expected; however, the duties fees were higher than originally estimated.

I love everything about this website and the team ❤️❤️❤️ wish you all the success on the future ✨

I recently purchased a "Gucci" pearl buckle belt that after closer examination I believe is not authentic. I purchased this belt as a replacement for the same belt I purchased through Gucci directly but lost.
I notified Customer Service and am awaiting their response. I want to return it and be refunded for the purchase price. An update as of 2/20/2026 - I have been refunded the purchase price of this item but unfortunately the duty and taxes I am stuck with.

Shipping delays

Worst company ever , pls don’t deal with them they take your item , resell it and take 90% of the price for them selves .. if you request return you pay for your item again
.. horrible customer service . Returned items shows sign of wear ,,I gave them the items brand new when I request return it’s used condition missing tags .. even if you purchase from them they refuse to resell the item

It was a great and fast reply from Ms. Aditya, who help me to avoid the confusion related to the product, also helped me to avoid the unpleasant experience unintentionally created.

I admit I was reluctant at first to purchase. But they did not disappoint the product was authentic and shipped pretty quick. I was tooken aback by the tariff I paid but still made out good do to the price ...thankyou LC

I am extremely disappointed by my recent experience. I specifically traveled from Paris to Dubai to deposit my bag at your boutique. This involved a 12-hour flight each way, not counting the hours I had to arrive early at the airport. I’ve invested so much time, money, and efforts.

I stayed exactly 24 hours in Dubai and did not even have time to visit the city, as my sole purpose was to consign my bag with your team. Despite this effort, my bag was rejected due to an inability to authenticate.

I genuinely do not understand why your company encourages clients to consign Hermès bags if your team is not even capable of authenticating and recognizing a genuine Hermès piece.

This experience makes me reluctant to consign other bags in the future, including my Kelly 28 in black crocodile and other pieces. I expected much more professionalism and care given the circumstances and the value of the items involved.

I ordered an Ferragamo Gancini mens toiletry pouch, black with the engrave G's on it (Black) it's FAKE!!! then I had to pay for some shipping extra fee with DHL to receive my item.... this company is a fraud DO NOT ORDER from them!!!

Couldn't be happier. My 1st order. Great price and extremely speedy delivery from Dubai (DHL). Very impressed. Also I appreciated a call from company to let me know there is (and how much) tax to be paid on arrival (which I knew will be the case).