This is a quality luxury goods provider. I was really impressed with the breadth of choice, as well as the accurate descriptions of products on offer. The delivery to the UK was very fast and response... See more
Company replied
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Review summary
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What people talk about most
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The platform made the whole process easy and reassuring. The listing was detailed, with clear photos and an honest description of the item’s condition. The payment and delivery process were seamless... See more
Company replied
Highly Recommended!! I'm extremely happy with my purchase of the Rolex Watch, my First It was shipped fast and reached me in time despite the additional checks and documentation required by customs... See more
Company replied
Luxury Closet is the best online store to get quality luxury items. Everything ive purchased hasarrived exactly as described. I live stateside so the duty fees are a little of a hassle, but I guess th... See more
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Company details
Written by the company
TheLuxuryCloset.com is a fast growing online market platform that buys, sells, and consigns personal luxury goods, at a discounted price. The Luxury team maintains brand and item integrity with the assurance of authenticity. TheLuxuryCloset.com is the first of its kind in the GCC region in terms of size, market reach and scalability. All items can be shipped worldwide, with cash on delivery available in the UAE. For more information please visit www.theluxurycloset.com.
Free returns within the GCC-region
The Luxury Closet offers you 100% satisfaction on purchasing from our site
This is why we offer a generous 3 day return policy. If you are not satisfied with the item when you receive it, we will offer you your money back. Please see below for returns process and terms and conditions. Please find more information here: http://theluxurycloset.com/site/returns
Contact info
R-10, Q east Mall, Al Quoz 3, Dubai, UAE - 502626, -, Dubai, United States
- +971 800 589
- info@theluxurycloset.com
- theluxurycloset.com
4.2
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 2 weeks
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I ordered an Ferragamo Gancini mens…
I ordered an Ferragamo Gancini mens toiletry pouch, black with the engrave G's on it (Black) it's FAKE!!! then I had to pay for some shipping extra fee with DHL to receive my item.... this company is a fraud DO NOT ORDER from them!!!
January 10, 2026
Unprompted review
Reply from The Luxury Closet
Dear Anthony,
Our team made attempts to contact you by phone to assist, but we did not receive a response.
We sell only 100% authentic items and offer a lifetime authenticity guarantee on all purchases. Customs and duties are also clearly mentioned on our website and at checkout.
Please reach out to our support team so we can help resolve this.
Best wishes,
TLC
Couldn't be happier
Couldn't be happier. My 1st order. Great price and extremely speedy delivery from Dubai (DHL). Very impressed. Also I appreciated a call from company to let me know there is (and how much) tax to be paid on arrival (which I knew will be the case).
December 26, 2025
Reply from The Luxury Closet
Dear Inguna,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Item was sent as described. Fast shipping to the USA. I did have to pay an additional 58 dollars but over was worth it.
Item was sent as described. Fast shipping.
December 30, 2025
Reply from The Luxury Closet
Dear Ciara,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Quick and smooth transaction obtaining…
Quick and smooth transaction obtaining my favorite Louis Vuitton shoes from Dubai to Florida, appreciate it thanks!
January 13, 2026
Reply from The Luxury Closet
Dear Valentine,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Great experience
Quick delivery. Customer service was very helpful to correct my shipping address. Great experience
January 12, 2026
Reply from The Luxury Closet
Dear Fang,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
My low rating reflects my overall…
My low rating reflects my overall service experience. Communication was consistently delayed, and responses often required multiple reminders. Issues remained pending for longer than expected, and follow-ups were needed for almost every email to receive an update or action.
This lack of timely communication and resolution did not meet the service standard I expected.
Kind regards,
Wejdan
January 5, 2026
Reply from The Luxury Closet
Dear Wejdan,
We trust the matter was resolved to your satisfaction. We regret the delay and appreciate your patience, and we look forward to serving you better in the future.
Best Wishes,
TLC
Reply from The Luxury Closet
Dear Abdulaziz,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Highly Recommend
Great first time experience! Love the quality of the shoes. Will buy again from LC
January 9, 2026
Reply from The Luxury Closet
Dear Nancy,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Wonderful all around beautiful…
Wonderful all around beautiful service!!!!Thank you so much Evee Shee!!!!💕
January 9, 2026
Reply from The Luxury Closet
Dear Evee,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Don't waste time on other sites!
Genuine, same as new and at a reasonable price. Always satisfied when dealing with The Luxury Closet.
January 9, 2026
Reply from The Luxury Closet
Dear Frederic,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
very good offers but really disappointed
really good prices, i bought really nice isabel marant shoes for 289 euros, but it ended up costing me 400€ because of the duty. They ended up making me pay 142 euros for just duty which it didn’t say on their website. Really disappointed. I ended up getting my package 10 days after if was supposed to come. After all really good offers until u get charged 142€ for duty.
January 8, 2026
Unprompted review
Reply from The Luxury Closet
Dear Naia,
Our team was trying to reach you, but didn't get a response, which limited our ability to help further.
The order was shipped from the UAE to Spain, and delivery was completed within 7 business days, which is standard for international shipping. Please note that customs duties are payable by the customer, as clearly stated on our website and at checkout.
We appreciate your understanding and are glad you liked the item.
Best Wishes,
TLC
Reply from The Luxury Closet
Dear Jason,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Really nice deal!
Really nice deal and have been looking for these for a while. Shipping was rather quick considering it was shipped from Dubai and notice for import tariff made it easy to pay.
Overall, a very good experience
Thank you
December 30, 2025
Reply from The Luxury Closet
Dear Douglas,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Excellent Balenciaga Hoodie
I recently purchased a Balenciaga hoodie and couldn’t be happier with the experience. From start to finish, everything was seamless. The hoodie itself was a fantastic buy—excellent quality and exactly as described. Shipping was fast, and I appreciated being kept up to date with tracking throughout the process. Overall, a smooth and reliable luxury shopping experience. I’m already looking forward to my next purchase.
December 30, 2025
Reply from The Luxury Closet
Dear Tracy,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Great value for money
Great value for money. My item was listed as fair and I took a chance on it; what i received was an item of way better qualiy than just "fair." I was surprised and happy.
January 6, 2026
Reply from The Luxury Closet
Dear Lynn,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Excellent service with great items!
January 5, 2026
Reply from The Luxury Closet
Dear John,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Immediately broke
When receiving my shoes I tried them on and the heel immediately broke.
January 1, 2026
Reply from The Luxury Closet
Dear Alexandra,
Thank you for sharing your feedback.
We see our support team attempted to contact you via email and phone to assist further and requested images to review the concern. Sadly, we did not receive a response, which limited our ability to investigate and support your claim.
We remain happy to assist—please feel free to reach out to us with the requested details.
Best wishes,
TLC
Impeccable service and professionalism 🇦🇪
Fast, efficient, and highly professional service. Communication was seamless, and the UAE team delivered an excellent level of customer care throughout. A truly smooth and pleasant experience that reflects a high standard of service.
December 25, 2025
Unprompted review
Reply from The Luxury Closet
Dear Kate,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
My experience
Really pleased with my purchases, but pre-owned bags over 10 years old being this pricey is surprising
January 4, 2026
Reply from The Luxury Closet
Dear Aljouhara,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Product exactly as described
Product exactly as described
Fast delivery with timely updates
Overall great shopping experience!
January 2, 2026
Reply from The Luxury Closet
Dear Customer,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
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