Came across a computer on Facebook marketplace and went to pick it up in the city from their office. The computer I got was excellent and the man, Joe, was very considerate and helpful. He knew his st... See more
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“Macbook pro 13 M1 2020 8 GB RAM 512 GB SSD - Near new”Great product at fantastic condition at great price with top notch customer service and prompt response. Cant go wrong with these guys.
i got good service and good advice on the laptop I chose- a late model Macbook Pro. The price was fair, even after extra warranty. The advice to have an SSD installed was welcome. The quality of... See more
The first computer I ordered had several problems, so I had to send it back and had another stressful week without a computer. I asked for a different model (instead of getting the other one repaired)... See more
Company replied
Company details
Written by the company
Shop for your next iPhone or MacBook at The Mac Guys Australia. Fast shipping, same day dispatch, and free shipping. 100% certified refreshed by The Mac Guys.
Contact info
412/530 Little Collins Street, 3000, Melbourne, Australia
- (03) 9492 4842
- info@themacguys.com.au
- themacguys.com.au
Great service
April 17, 2021
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The phone were not working at first and…
The phone were not working at first and no coming on and the screen was making a noise but afraid that we had to take it to the shop and get it fix
March 30, 2021
Reply from The Mac Guys Australia
Hi Jannine.
Thank you for taking the time to write a review.
We at The Mac Guys strive to provide 5-star service to our customers, and we are sorry that in this instance we did not live up to this expectation.
We checked all our communication channels, and we couldn't find any record of you contacting us about these issues you are facing.
However, we understand that electronic devices can sometimes have issues, which is why we test every device before we despatch, including your Samsung Galaxy S9, to make sure they meet our stringent quality standards.
We are always open for an email or a chat, and welcome your comments.
Please get in touch with us, so that we can discuss how to make this right by you.
Kind regards
Joe
Speedy delivery
Speedy delivery, and the phone was in perfect condition in original box with accessories, but also came with a nice case 👍🏻👍🏻
March 22, 2021
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Thanks Mac Guys
Thanks Mac Guys - easy to use website, fast delivery, excellent product as promised & knowing that this is an Australian company that is committed to supporting Ocean Clean up is a bonus!
March 17, 2021
Great fixed the problem and I didn't…
Great fixed the problem and I didn't have to leave the house
March 13, 2021
Great shipping time!
March 5, 2021
The Macguys so far are v ery easy to…
The Macguys so far are v ery easy to deal with, found exactly the mac air my daughter needed for school and shipped it to my door in country wa in days
March 2, 2021
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Had to send a refurbished Macbook pro 2016 back
The first computer I ordered had several problems, so I had to send it back and had another stressful week without a computer. I asked for a different model (instead of getting the other one repaired). That was $80 more expensive and the Mac Guys didn't make me pay it, which I very much appreciate. The new Computer works fine!
March 2, 2021
Reply from The Mac Guys Australia
Thank you for the review Joerg.
We apologise for the trouble you have faced.
We strive to make our customers satisfied, and are delighted to hear that you are enjoying the new computer.
-
The Mac Guys
Fantastic product
Fantastic product. For an amazing price. Fast delivery. Incredibly happy to purchase through the mac guys and will be purchasing all future items ie. Phones, iPad, mac books through them. Thank you guys.
February 12, 2021
Really pleased with my purchase
Really pleased with my purchase. My MacBook arrived quickly even though I live in country WA. It works perfectly and is exactly what was promised. I highly recommend The Mac Guys and have told all my family and friends to use them for future purchases.
January 30, 2021
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Great service and fast delivery
January 13, 2021
My order never came and my bank acc got…
My order never came and my bank acc got blocked.
December 30, 2020
Reply from The Mac Guys Australia
Thanks for your review Robert,
We apologise that you did not experience our 5 star service.
Our fraud analysis department notified us that the order was fraudulent:,
There were a few purchases has been made in the same address with different names, and the id verification sent to you was not completed,
Hence the order was automatically cancelled and refunded.
Product arrived in as described…
Product arrived in as described condition. Loaded with the latest MacOS software. Great communication.
December 29, 2020
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I bought a notebook from them
I bought a notebook from them - they delivered fast and followed up when I had questions. So far so good.
December 25, 2020
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