The Meatbox Company Reviews 

1,786
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Spend 90 pounds on meat and all the meat had a very bad taste and smell will never use this company again not worth the money and time

Rated 1 out of 5 stars

This company used to be first class but my last two orders #38965 and #38498 has seen much lower standards. The steaks have less flavour and more conective tissue/gristle. Several steaks had a soapy f... See more

Rated 5 out of 5 stars

I’ve just had my turkey breast joint and chipolatas delivered. The joint is HUGE! £21 and twice the size of a similar priced one from the supermarket. Obviously I don’t know how the meat tastes, it’s... See more

Rated 5 out of 5 stars

Great steaks, fantastic flavour and super tender. These rib eye steaks are so much better than the ones you can get at a supermarket, and we got them when they had an offer so much cheaper than the su... See more

Company details

  1. Butcher Shop
  2. Meat Processor
  3. Meat Products Supplier
  4. Meat Wholesaler
  5. Online Food Ordering Service

Information provided by various external sources

A wholesale butcher based in Mid Devon supplying the pubs, hotels and restaurants on the south west peninsula with top quality meat and fine foods for the last 50 years. As a result of the pandemic we switched into producing meatboxes direct to the customer around the country using next day delivery. We take pride in our quality and impeccable service.


Contact info

3.4

Average

TrustScore 3.5 out of 5

2K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.4

All reviews

(1,786)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

The products are amazing

The products are amazing. I had family over for dinner after Christmas and they all said how tasty the chicken and pigs in blankets were. This is the second time I’ve used the company first time during lockdown. Everything is perfectly sealed and can be popped straight into the freezer . I was also impressed with the prices of everything I did not feel I had been overcharged just because it was fresh produce. Will definitely use again.

December 21, 2022
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Rated 2 out of 5 stars

The cold ham I recieved had a ONE day…

The cold ham I recieved had a ONE day sell by date on!!

How can that be used properly? Was quite disappointing.

December 28, 2022
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Reply from The Meatbox Company

Hi Kaylee, we are sorry to hear the ham had a very short shelf life, thank you for making us aware, this is not up to our usual standards and we have passed this on to our dispatch manager. As a result, we have today processed a refund back to you for the full price of the ham, please accept our apologies. It is always helpful to contact us upon receipt of your box if you have any issues, as we like to resolve any concerns as quickly as possible.

Rated 3 out of 5 stars

Meatbox Co

Their products are always excellent and customer service good. Their partnership with DHL lets them down, else it would have been 5 stars. I have had a delivery made 2 streets away and the last one 72 hours after despatch. Meatbox was very good and refunded in less than 5 minutes after my complaints.

December 22, 2022
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Reply from The Meatbox Company

Thank you for your review, we are glad to hear our customer service worked with you during the DHL delivery issues, this was out of our control but we hope this has now been resolved going into the new year.

Rated 5 out of 5 stars

Did a Christmas order from an email saw…

Did a Christmas order from an email saw they did small turkey joints said if you ordered before 1200 on the Tuesday you would get before Christmas received my order next day and the turkey breast was beautiful for Christmas dinner so easy to carve and cook fantastic would definitely recommend and will use again the rest of my meat order looked good have used chicken breasts even my husband commented on them tasty and convenient thank you all very good

December 20, 2022
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Rated 5 out of 5 stars

An excellent Turkey joint with a superb service.

Delivery was faultless and the excellent quality 2.5kg turkey joint arrived fully frozen. Once defrosted I cooked it on Xmas day covered in smoked streaky bacon, under foil for two hours. The joint was moist, well flavoured and carved beautifully.

December 27, 2022
Rated 5 out of 5 stars

Excellent

I never usually give a 5 star rating as always think there are opportunities for improvement but this one is different. We ordered our Christmas turkey joint late and the delivery date was the last one before leaving for our Christmas break. Customer services were super helpful regarding my concerns about receiving our order in time. The turkey joint was excellent, easy to cook and carve and very much enjoyed by all 6 adults and 4 children. This was our first order from The Meatbox Company but will be ordering again. Many many thanks

December 27, 2022
Rated 4 out of 5 stars

Delicious turkey

Order a rolled turkey breast, pigs in blankets and some chicken breast. I checked with seller how the meat would arrive and was told it would all be frozen. I was aware the order was with the Courier on the Tuesday evening for delivery Wednesday appx. mid day. The delivery happened at the time designated by the Courier and all goods were in the well packed (with freezer blocks etc.) box. The reason for only 4 stars is that the pigs in blankets had already started to thaw so was unable to put these in the freezer as planned for use in 3-4 days time. The pigs in blankets did survive in the fridge well although I obtained spares just in case. The turkey/pigs in blankets were delicious, still have to try the chicken. Thank you The Meatbox Company

December 21, 2022
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Rated 5 out of 5 stars

More than Meat my expectations

The order was delivered quickly and well-packed to maintain the frozen state. Also, The Meatbox Company was one of the few which had the desired product without being sold out. Both turkey breast and ham were thawed in several days before Christmas and then done on the smoker Christmas Day. Delicious! I would come back them again to source meat products.

December 25, 2022
Rated 5 out of 5 stars

Highly recommended

Got a selection pack of meat. It came frozen and was not defrosted at all. The turkey crown was lovely. The other meat us for another time but hopefully will be as good

December 25, 2022
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Rated 1 out of 5 stars

Never received my Christmas Meat meat

Never received my Christmas meat. Was meant to be delivered on the 23rd. Then got told the 24th and now the 28th of December. Awful service that ruined the Christmas Dinner, will never use again.

December 23, 2022
Unprompted review
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Reply from The Meatbox Company

We are sorry to hear you have had a bad experience while ordering meat online. We have searched our order system and have been unable to find any deliveries matching your name or products ordered, it could be that you ordered from an online retailer with a similar name and not from us. Kind regards, The Meatbox Team

Rated 5 out of 5 stars

First time we’ve used Meatbox but it…

First time we’ve used Meatbox but it definitely won’t be the last! Delivered on time and well packed.
I’ve just cooked the turkey and the beef ready for tomorrow. Absolutely lovely, best flavoured beef we’ve ever had and the turkey is wonderful too

December 24, 2022

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