The Meatbox Company Reviews 

1,786
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Spend 90 pounds on meat and all the meat had a very bad taste and smell will never use this company again not worth the money and time

Rated 1 out of 5 stars

This company used to be first class but my last two orders #38965 and #38498 has seen much lower standards. The steaks have less flavour and more conective tissue/gristle. Several steaks had a soapy f... See more

Rated 5 out of 5 stars

I’ve just had my turkey breast joint and chipolatas delivered. The joint is HUGE! £21 and twice the size of a similar priced one from the supermarket. Obviously I don’t know how the meat tastes, it’s... See more

Rated 5 out of 5 stars

Great steaks, fantastic flavour and super tender. These rib eye steaks are so much better than the ones you can get at a supermarket, and we got them when they had an offer so much cheaper than the su... See more

Company details

  1. Butcher Shop
  2. Meat Processor
  3. Meat Products Supplier
  4. Meat Wholesaler
  5. Online Food Ordering Service

Information provided by various external sources

A wholesale butcher based in Mid Devon supplying the pubs, hotels and restaurants on the south west peninsula with top quality meat and fine foods for the last 50 years. As a result of the pandemic we switched into producing meatboxes direct to the customer around the country using next day delivery. We take pride in our quality and impeccable service.


Contact info

3.4

Average

TrustScore 3.5 out of 5

2K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.4

All reviews

(1,786)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing quality, super quick delivery!

Super quick delivery, everything arrived still properly frozen and so far is delicious! As value goes, it is obviously slightly more expensive than a supermarket but the value absolutely outshines any supermarket meat we've had before!

February 4, 2023
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Rated 4 out of 5 stars

Excellent service

Excellent service, delivery was on-time. Steak was superb so tender and delicious (we have only eaten the sirloin so far). Turkey parcels were disappointing, although turkey was flavoursome, it was slightly tough and there was too little stuffing.

February 6, 2023
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Rated 3 out of 5 stars

Review

Product quality looks excellent but unfortunately one of my items was ommitted from my delivery.

January 26, 2023
Rated 5 out of 5 stars

Best meat ever!!

Bought my meat from many places over the years as do not like the quality of supermarket meat.
I will not be going elsewhere. Very pleased, quality and taste great.
Would be great if they provided more ham options though as found it abit too fatty. But have been buying the gammon recently and cutting that instead

January 18, 2023
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Rated 5 out of 5 stars

Wow first time using the meat box…

Wow first time using the meat box company and I will definitely be using again. Easy ordering no hassle delivery and the delivery driver was so polite. The meat was outstanding two beautiful T Bone steaks and some chicken wings. Thanks Meatbox 👍👍👍

January 3, 2023
Rated 1 out of 5 stars

Failed delivery for Christmas Eve

What a shame.. very very disappointed...Ordered on the 8th December a delivery of Turkey Crown and Ham for 21st December for a family function.. had to chase Meatbox on delivery on 21st as no communication on delivery. Was told would be dispatched following day (22nd to arrive 23rd) due to postal strikes.
Still no update on either 22nd or 23rd without chasing Jesse at sales who repeatedly informed would be delivered next day (22nd and then 23rd). Finally asked to cancel order on 23rd as food was required for 24th (3 days after requested delivery) and was told to buy food as a precaution if delivery didn't arrive followed by automatic email response from again asking to cancel and refund.
Seems they need to perfect sales team and shipping because this can serious affect repeat custom.

Update*** Further to the response by Meatbox, I ordered on your website on 8th December 2022 - order number 20246. to discuss this offline please respond to my emails sent to your sales team

December 24, 2022
Unprompted review
The Meatbox Company logo

Reply from The Meatbox Company

We are sorry to hear you have had a bad experience while ordering meat online. We have searched our order system and have been unable to find any deliveries matching your name or products ordered, it could be that you ordered from an online retailer with a similar name and not from us. Kind regards, The Meatbox Team

Rated 5 out of 5 stars

All good

Arrived on the due date - although the courier timing estimate (from the courier) was miles out! Was still well frozen on arrival (although I hadn't read the website properly so wasn't expecting a frozen joint).

Turkey joint cooked well and was very tasty. Pigs in blankets were especially good.

December 29, 2022
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Rated 5 out of 5 stars

Meat quality and service

Hi
The meat from the meat box company is fantastic and the customer service is also fantastic.
I would recommend the company to anyone and will definitely be returning fantastic service from ordering to delivery

December 22, 2022
Rated 2 out of 5 stars

Gristle in every bite

I have had meat product from Meatbox before and had no complaints whatsoever which prompted me to order the "Dry Aged Rib of Beef Trimmed" roasting joint from them for the family Xmas meal. What a disappointment, every bite, it seemed had gristle/connective tissue; guests apologized for taking it out of their mouths. Meat however was tasty and tender.
Update after Meatbox' reply.
Oh! I can assure you, I did order from you, and no-one else. My Order number is 20783, ordered on 13/12/2022, under my given name.
Not only do you need to try a lot harder with the quality of your meat product but, you could have EASILY found my name, if you wanted to, that is. I copied the description of what I ordered, from your website.
I shall not purchase from you again given the inaccurate abdication of your responsibility. Shame on you.

December 28, 2022
Unprompted review
The Meatbox Company logo

Reply from The Meatbox Company

We are sorry to hear you have had a bad experience while ordering meat online. We have searched our order system and have been unable to find any deliveries matching your name or products ordered, it could be that you ordered from a online retailer with a similar name and not from us. Kind regards, The Meatbox Team

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