Themobilityshop logo
Visit website

Themobilityshop Reviews 

997
•
TrustScore 5 out of 5

4.9

Mobility Equipment Supplier
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 125 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers often share that the online platform is extremely easy to use, allowing them to quickly find the exact mobility aids they require. Consumers consistently praise the exceptionally fast shipping service, noting that packages frequently arrive right on time and in pristine condition. Buyers are also deeply impressed by the robust quality and fair pricing of the items purchased. However, some customers also noted minor product limitations, mentioning that certain devices felt slightly heavier than expected or were built primarily for temporary use rather than sustained long-term daily support.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting exceptionally fast... See more

Product

People report positive experiences with product, highlighting the excellent quality, reasonable prices, and... See more

Service

Consumers find service to be exceptionally positive, praising the very prompt and speedy delivery of their... See more

Quality

Reviewers highlight high satisfaction with the quality, noting that the products are well made, sturdy, and... See more

Order

Users describe positive interactions with order, highlighting the website as very easy to navigate. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Although my purchase item was very small, I had no trouble at all buying it online. It was delivered a day or two later which for me was excellent. I can certainly recommend The Mobility Shop and will... See more

Rated 5 out of 5 stars

You had the right product and you were able to deliver it within 24 hours. This was just before Christmas and I really needed it for an elderly relative that was staying with me. I really appreciated... See more

Rated 5 out of 5 stars

First class service from a first class Irish company. Next day delivery and very competitive prices. Very easy website to navigate and very secure payment, also customer support excellent. My 98 year... See more

Rated 5 out of 5 stars

The quality of the rollator is excellent and exactly what we wanted. My mother in law says there’s no comparison between it and the walking stick she was using. The only thing was that it came in part... See more

Company details

  1. Mobility Equipment Supplier
  2. Disability Equipment Supplier
  3. Medical Equipment Supplier
  4. Wheelchair Store

Information provided by various external sources

Ireland's widest selection of Mobility Products, next working day delivery available. Why pay more? We've solutions for problems you didn't know could be soled. Order online now.

Contact info

4.9

Excellent

TrustScore 5 out of 5

997 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(997)

128 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Advertisement
Rated 5 out of 5 stars

Excellent and prompt customer service

Excellent and prompt customer service, fast delivery and good value for money, quality products. We hired a wheelchair for an elderly relative, she was so pleased with it we decided to buy the same model. Both transactions were very easy, they were very pleasant to deal with and we are delighted with the model we bought. Highly recommend.

August 1, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I placed order for a shower seat and it…

I placed order for a shower seat and it was delivered within the stated timeframe. Upon receipt of goods I discovered a few screws were missing. Jess in customer care was extremely helpful and had replacements delivered by next working day. My parents are super happy and my siblings know that shower time will be safer!

July 30, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

My child had accident and needed…

My child had accident and needed wheelchair for period of time this service was very accessible and prompt . Website and ability to extend rental period were very easy and reduced our stress at time. The wheelchair arrived within 24 hours to my hone and was in great condition. Staff were ultra pleasant to deal with during the rental period. Definitely recommend this service.

May 29, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Good quality products and fast customer service

The product quality was very good, and I was happy with my purchase. I contacted customer service once by email about my order, and they responded very quickly. They were helpful and answered my questions promptly. The delivery didn't take long either. Overall, I had a very positive experience and would definitely recommend this shop

July 7, 2026
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look