The Money Shop Reviews 

3,267
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the straightforward and simple application process, making it easy to navigate and understand. Many people appreciate the remarkable speed, with funds often transferred quickly after approval, sometimes even instantly. Consumers frequently describe the service as first-class, efficient, and highly reliable. Reviewers often mention the helpful and understanding nature of the company, along with prompt responses and clear explanations. This overall positive experience leads many to recommend the service and express their intent to use it again.

What people talk about most

Service

Consumers find service to be positive, with many reviewers describing it as quick, efficient, and reliable... See more

User experience

People report positive experiences with the user experience, highlighting the quick, simple, and easy... See more

Response time

Reviewers mention positive feedback about response times, with many customers experiencing fast and efficient... See more

Payment

Clients share positive opinions on payment, highlighting its speed and ease of use. Many reviewers report... See more

Application

Customers had positive experiences with the app, finding the application process quick, simple, and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So easy to navigate the application. It was so quick and simple. I got offered a loan within seconds of completing my application form. I will most definitely use The Money Shop again in the future fo... See more

Company replied

Rated 5 out of 5 stars

I used The Money Shop to help cover my moving expenses and the process was very straightforward. The website was easy to navigate and I got the funds quickly. Would recommend it if you need a fast sol... See more

Company replied

Rated 5 out of 5 stars

The website is easy to navigate, user friendly and very clear. The form didn't take too long to fill out and a result was found very quickly. Would definitely recommend.

Company replied

Rated 5 out of 5 stars

I had an emergency veterinary bill too pay, thanks to the money shop I was able to pay it instantly as the funds we're transferred Immediately. Panic over!!

Company replied


Company details

  1. Loan Agency
  2. Non-Bank Financial Service

About The Money Shop

Written by the company

Warning: Late repayment can cause you serious money problems. For help, go to https://www.moneyadviceservice.org.uk/en.

Representative 79% APR

Representative Example: Borrowing: £1200 for 18 months, Total Repayable: £1843.68, Total Interest: £643.68, Interest Rate (Variable): 79%. Rates between 9.3% APR to Maximum 1721% APR

Written by the company

Versatile
We offer a variety of products including currency exchange, cheque cashing, pawnbroking and short term lending
Trustworthy
The Money Shop is a well-known brand in the UK and has been on the high street for over 17 years.
Responsible
We are authorised and regulated by the Financial Conduct Authority. Registration number 681750
Customer Focused
We're always here to help and have a dedicated team available to assist you with any enquiries

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(3,267)

114 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience!

Great experience!! Quick fast and reliable

May 22, 2025
The Money Shop logo

Reply from The Money Shop

Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.

Rated 5 out of 5 stars

Great service and fast transaction

Great service and fast transaction! Highly recommended for short term loans and services!

May 16, 2025
The Money Shop logo

Reply from The Money Shop

Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.

Rated 5 out of 5 stars

Honesty,very quick

Honesty,very quick, Trustworthy.

May 17, 2025
The Money Shop logo

Reply from The Money Shop

Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.

Rated 5 out of 5 stars

It very easy and fast process

It very easy and fast process

May 16, 2025
The Money Shop logo

Reply from The Money Shop

Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.

Rated 5 out of 5 stars

No issues, no messing.

Excellent service, The Money Shop found me exactly what I was looking for, quick and simple, no issues, no messing.

May 15, 2025
The Money Shop logo

Reply from The Money Shop

Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.

Rated 5 out of 5 stars

Recommended

Recommended to anyone. Straight and simple

May 15, 2025
The Money Shop logo

Reply from The Money Shop

Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.

Rated 5 out of 5 stars

great experience

great experience, would deffo recommend

May 14, 2025
The Money Shop logo

Reply from The Money Shop

Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.

Rated 5 out of 5 stars

Great customer service

Great customer service, fast and effective

May 14, 2025
The Money Shop logo

Reply from The Money Shop

Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.

Rated 5 out of 5 stars

Loan application

It was easy to get through the application for the loan and it was in my account in good time. Thanks again

May 13, 2025
The Money Shop logo

Reply from The Money Shop

Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.

Rated 5 out of 5 stars

Amazon has always proving that they…

Amazon has always proving that they mean business and understand what their customers needs. It’s always a pleasure when I deal with them. Thumbs up guys!

May 12, 2025
The Money Shop logo

Reply from The Money Shop

Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.

Rated 5 out of 5 stars

Simple and straight forward to use

Simple and straight forward to use. No hidden terms, everything plain and simple. Very happy and would definitely recommend.

May 12, 2025
The Money Shop logo

Reply from The Money Shop

Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.

Rated 5 out of 5 stars

Loan application

Quick and easy. Great service

May 11, 2025
The Money Shop logo

Reply from The Money Shop

Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.

Rated 5 out of 5 stars

Great experience with this lender

Great experience with this lender. Would use them again

May 10, 2025
The Money Shop logo

Reply from The Money Shop

Thanks for taking the time to leave us a review. We are delighted that we were able to assist you.

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