Rachael has been my BTL mortgage broker for the best part of 20 years. I have spoken to and dealt with a number of other brokers and she is by far away the most impressive and knowledegable with excep... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The best financial advisor around! I have been working in the property sector for over 20 years and during this time used many different financial advisors, but without doubt Rachael@ Mortgage Cabin... See more
I cannot praise Rachael and the team highly enough! With figures changing so fast at the moment with interest rates, it’s been a stressful few days but Rachael was so helpful, kept in contact and did... See more
Rachael was recommended to me by my accountant, and she hasn't disappointed. Even though she lives 250 miles away from me, she kept me updated through the whole process more than when using the compan... See more
Company details
Written by the company
Specialist Mortgage Broker
Contact info
United Kingdom
- themortgagecabin.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rachael has been my BTL mortgage broker…
Rachael has been my BTL mortgage broker for the best part of 20 years. I have spoken to and dealt with a number of other brokers and she is by far away the most impressive and knowledegable with exceptional service standards that I have come accross. So much so that I refer her to the clients of my accountancy firm.
The best mortgage advisor around
The best financial advisor around!
I have been working in the property sector for over 20 years and during this time used many different financial advisors, but without doubt Rachael@ Mortgage Cabin has been one of the best i have ever dealt with. Super efficient, thinks outside the box and helped deliver me great mortgage products for my ltd company, which was far from straightforward. She is 'old school' in that she takes pride in her service and actually cares about her clients and I am not just a number and that comes across with the way she operates. Highly recommend her.
What a wonderful service provided by…
What a wonderful service provided by Rachael ,that is despite the many difficulties she encountered navigating the remortgaging of our buy to let flat. What should have been a relatively straightforward remortgage turned out to be a very stressful and lengthy process for us. Rachael stuck with us championing our cause, renegotiating our mortgage terms as the interest rates dropped. She was able to do thus on two occasions consequently reducing our mortgage repayments. We would definitely recommend this service and will definitely be approaching Rachael again in the New year.
Rachael was excellent
Rachael was excellent. Really promot and clear. She was very patient when my lease renewal held up the process for months, and kept in contact over that time. I will definitely be using Mortgage Cabin for my future renewals.
I had a wonderful experience working…
I had a wonderful experience working with the Mortgage Cabin, especially with Rachael. I was kept informed of each step of the process immediately and any issues were managed swiftly. I will be working with the Mortgage Cabin on my next BTL purchase. Thanks.
Really impressed
Rachael has been fantastic from start to finish for our remortgage. She has supported us throughout the journey and has been on hand to answer any questions. Many thanks Rachael, until the next time.
Rachael is a pleasure to deal with
Rachael is a pleasure to deal with. Very professional and efficient!
Thank you!
Darren Russell
Great service
Great service, very knowledgable. Will certainly use for future purchases.
Highly recommend.
Rachael is and has been One Stop for…
Rachael is and has been One Stop for me. She has served me well for over a decade with dozens of mortgages. Always presenting with the best deals in the market. She is very professional and highly recommended.
Rachael is very efficient and has good…
Rachael is very efficient and has good knowledge of all lenders. approachable and patient and has very good manner. It was always a great experience i recommended her to all my friends.
Incredible service - highly recommended
Incredible, friendly and effective service that I would highly recommend. Thank you Rachael.
Rachael was faced with a complicated…
Rachael was faced with a complicated mortgage scenario to find a solution to and she remained committed and positive throughout, always responding promptly to emails and reassuring me that we would find a way. She always explained every step thoroughly so I could make the best decisions. You can tell Rachael genuinely cares and achieves the right balance between professional and personal. I would thoroughly recommend her.
Excellent service
Very helpful service that promptly responds to questions and tasks.
5 Stars isn’t enough!!
I cannot praise Rachael and the team highly enough! With figures changing so fast at the moment with interest rates, it’s been a stressful few days but Rachael was so helpful, kept in contact and did her best every time. I’m not very experienced with mortgages myself so having her there to sort things has been a god send. Whether you are a first time buyer or new to it, or whether your remortgaging, I’d really recommend using these. THANK YOU!
Professional and Competent
Rachael has helped me yet again with my mortgage application and also with my completion. She is an amazing person to work with and is very professional.
Rachael was brilliant
Rachael was brilliant from start to finsh, always on hand to support and advise.
Thank you!
Re-mortgage
Re-mortgage
Rachael made the whole mortgage application process easy and found us the best rates given the current circumstances, she was attentive throughout and kept us updated. I would highly recommend her services.
Excellent service
I have worked with Rachael on a few occasions over the past few years, and the experience is always excellent. Rachael has a great knowledge of the market, and has access to great products… and works closely with the client and mortgage account manager to ensure that the client has the best possible offer. Applications are completed swiftly and communication is first class. Great service!!! Thank you!!
Excellent service - thank you..!
This was my first time transferring to a buy-to-let mortgage, and Rachael was totally professional and answered all of my questions promptly and patiently. She was very responsive and explained all the options in easy-to-understand language and flexed the final product to meet my individual needs. I would thoroughly recommend... thank you.
Highly recommended
Rachael was brilliant, particularly with walking me through the various products and promptly answering questions.
Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








