The Norse Way Reviews 81

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many consumers appreciate the craftsmanship and authentic feel of certain items, noting the quality of materials like wood and leather. Some found that products, such as a horn mug or a carved figure, added character to their daily lives, while others were pleased with how clothing items shaped to their bodies. However, a significant number of people were dissatisfied with the product quality, raising concerns about the authenticity of items and discrepancies between product descriptions and the actual items received. There are frequent complaints about product value and pricing, with some customers noting similar items available elsewhere at lower costs. Delivery service is also a common concern, with long shipping times and issues like mold on arrival. Furthermore, many reviewers expressed frustration with the refund process, particularly the requirement to return items to China at their own expense.

What people talk about most

Product

Users describe ambiguous interactions with product quality. While some customers praise the grounded feel of... See more

Quality

Consumers find quality to be ambiguous, with some praising items like axes and leather goods for their solid... See more

Price

People report negative experiences with price, often feeling conned and that products are overpriced. Many... See more

Delivery service

Customers had negative experiences with delivery service. Many reviewers reported extended shipping times,... See more

Refund

Reviewers highlight negative aspects of refund. Many customers express dissatisfaction with the refund... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I laughed a bit when lifting the shield because it’s heavier than expected but in a good way. You can feel the layers of wood and the metal work feels authentic, not stamped or thin.

Company replied

Rated 3 out of 5 stars

The leather bracer feels thick and well made. After a few hours it started shaping to my arm.

Company replied

Rated 3 out of 5 stars

The craftsmanship on the knife I ordered is quite good, and the design feels authentic. However, the shipping took longer than expected, and the packaging could have been sturdier. Overall, I like the... See more

Company replied

Rated 4 out of 5 stars

This is a bitter sweet review as to start I was very unhappy with the quality of the item of clothing I had delivered and to get a refund I would have to return it to China (at my cost)... However af... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

Walking The Path of Our Forefathers. Europes #1 Store for Norse and Viking Merchandise.


Contact info

3.6

Average

TrustScore 3.5 out of 5

81 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 73% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Cheap Moroccan company

I ordered a leaf-styled knife from this company. When it arrived, it was a cheap Chinese product. After doing some digging into the company, it is not made by blacksmiths and artisans as they advertise on their website, instead this is ran by a company called Lionico Ltd. Having looked at this is a company on companies house, it is owned by Moroccans who import and sell cheap Chinese goods. Overall, this company is not selling Nordic artisan goods, but instead are selling cheap Chinese rubbish. I would not recommend this company.

September 11, 2024
Unprompted review
The Norse Way logo

Reply from The Norse Way

We’re sorry to hear that your experience didn’t meet expectations. We understand how disappointing it can be when a product doesn’t align with what you were hoping for.

We do work with a variety of partners and craftsmen around the world to offer a wide range of Norse-inspired items, and while some of our logistics and fulfillment are handled internationally, our goal has always been to deliver products that reflect the spirit and aesthetics of Nordic culture.

That said, we take all feedback seriously and are constantly working to improve transparency and product quality. If you feel the knife you received was not as described, we’d be more than happy to discuss a return or refund. Please feel free to contact us at contact@thenorseway.com.

Rated 5 out of 5 stars

Beautiful work of art!

Absolutely gorgeous axe! Beautifully made, fully functioning and the engravings are amazing! Partner is going to love this (Christmas present). Will be purchasing again for sure! Shipping timing was good and came earlier than expected!

October 19, 2024
Unprompted review
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Reply from The Norse Way

So glad to hear that! Your words mean a lot to us and we're honored to have you as a customer.

Rated 3 out of 5 stars

Hmmm… I ordered an axe an a norse god…

Hmmm… I ordered an axe an a norse god statue. The latter said hand carved.. which is bs, because its made of resin. Price quality ratio is off… over €50,- for a plastic made in china (printed in china) statue is way off. The ax, yeah it looks okay…for now. But its just a decoration piece… would not dare to use it on actual wood. Fairly disappointing if you ask me.

October 10, 2024
Unprompted review
The Norse Way logo

Reply from The Norse Way

Hello Doy,
I'm sorry for the not-so-positive experience. We had an inventory with the statues we have and there must have been a mixup between the resin and the wooden ones.
Please contact us via email and we shall send the wooden one free of charge.

Rated 5 out of 5 stars

Fantastic experience overall

The authenticity of the designs is spot on. My only minor gripe is that one item was slightly delayed, but the customer support team was quick to assist. Overall, very satisfied!

September 17, 2024
The Norse Way logo

Reply from The Norse Way

Thanks Teddy! Sorry for the delay; we'll make sure it doesn't happen again.

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Rated 1 out of 5 stars

NORSE WAY IS HOAX!!

I orderd handmade hunting knife, paid big money for it, even gave them a tip..
As tracking info appeared, realized it is sent from Hongkong! That point I realized what to expect.
Knife is cheap crap, carrying case fake leather and knife itself is poor quality bad finish lump of wood and iron, not worth more than 10 eur.
Handmade my ass..

DO NOT BUY ANYTHING FROM THEM!!!!

September 17, 2024
Unprompted review
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Reply from The Norse Way

We’re truly sorry to hear that you’re disappointed with your order. This is not the experience we want our customers to have, and we take your feedback very seriously.
While we work with skilled artisans in different regions, quality should never be compromised. If your knife arrived in poor condition or didn’t meet expectations, we want to make it right. Please reach out to us again with your order number, and we’ll assist you with a return or refund.

Rated 1 out of 5 stars

Terrible quality! The worse!

I have bought a hunting knife, boning knife, a meat cleaver, an axe and a hair pin. The meat cleaver was rusting within a week. The 2 knives came with sheaths that were just way to big and so have damaged themselves. They have now also started to rust. The hairpin I then saw on temu for just over €3 and I have yo say I don't think the quality is any different. I did complaints and they sent me a new meat cleaver and guess what it rusting within 2 weeks. They can't do anything about the sheaths for the 2 knives and they can't prove that the quality of the hairpin is different on temu. It's The same quality !.

April 1, 2024
Unprompted review
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Reply from The Norse Way

Hello Chris,
I'm sorry to hear that. We haven't had rust complaints before.
Please contact us with a few pictures of the items and we shall send a replacement.

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Rated 5 out of 5 stars

A skill to be learnt...

Without prior experience, you'll need a bit of time to learn how to use the horn; once you do, it'll become a hobby.

June 12, 2024
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Reply from The Norse Way

It certainly needs a bit of practice. But it's a skill worth learning for a warrior; you never know when you'll need it.

Rated 1 out of 5 stars

Suede fabric?

Suede fabric?? Fake leather. It's about the poorest quality I've ever seen. I won't even bother to return it.
Shame....

July 10, 2024
Unprompted review
The Norse Way logo

Reply from The Norse Way

Hello Erling,
Different items are made from different materials.
We have items made from genuine leather and suede fabric and some are made from PU leather, which isn't actual leather.

Rated 1 out of 5 stars

Nightmare

To start, they took an additional payment without my approval. Order was updated to 2 rings instead of 1, and a second charge was made.
I received no response when I contacted them about issue, this was before dispatch - if they received the email they sent both items anyway.
The items arrived, and they were cheap knock offs to what was on their website (I later found the image they used on Etsy).
Again, I couldn't get a response when I tried to contact them through multiple methods. I ended up having to raise a case through paypal, and ended up paying £9ish return tracked packaging (to France), which I didn't get back.
Overall a complete nightmare.

May 20, 2024
Unprompted review
The Norse Way logo

Reply from The Norse Way

Hello James,
Thanks for the feedback and sorry for the inconvenience.
I can see from our system that both rings were ordered and paid for at the same time.
Moreover, we don't have the required permissions to charge our customers after they place the order.
As per our policy, our orders are final but we still offered the possibility of return for both items.

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