The Nunhead Gardener Reviews 

681
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery service, mentioning that items always arrive securely packed, right on time, and in wonderfully healthy condition. People also find the online ordering process extremely straightforward, noting that browsing, selecting, and purchasing beautiful plants is an absolute breeze from start to finish. Though some customers noted occasional delivery delays, minor item mix-ups, or receiving plants that felt somewhat smaller than anticipated. A few reviewers additionally experienced issues with missing items, damaged products, or unexpected delivery fees, though these represent a small fraction of overall feedback.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with the beautiful flowers,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the remarkably fast shipping... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the gorgeous plants and... See more

Order

Users describe positive interactions with order, highlighting the straightforward online ordering system and... See more

Service

Clients share deep appreciation for the service, noting that ordering and delivery provide a great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super fast same day delivery, ordered early Saturday morning and arrived in the afternoon. Stunned. Bought two Heuchera's making this the second order for this particular Heuchera (Paris). These were... See more

Rated 5 out of 5 stars

I just love the Nunhead Gardener. I'm a frequent shopper / visitor of the store and always enjoy the selection of plants and the staff members. They're all really caring. This year I placed my first... See more

Rated 5 out of 5 stars

Searched for terracotta window boxes everywhere and when I did find them they looked factory manufactured and no redeeming features. Having got some lovely plants and pots from Nunhead garden centre b... See more

Rated 5 out of 5 stars

The plant received was absolutely lovely. The service from ordering to delivery was a great experience. I am so pleased that I reconnected with Nunhead Gardener's. I used to visit many moons ago so I... See more


Company details

  1. Garden Center
  2. also in
  3. Flower Delivery
  4. Flower Market
  5. Garden
  6. Home Goods Store
  7. Plant Nursery

About The Nunhead Gardener

Written by the company

We are an independently owned and run group of South London based community garden stores. We pride ourselves on our highly knowledgeable team of horticulturalists who are always on hand to offer expert advice regarding all indoor and outdoor gardening matters in a friendly manner. We aim to cater for the needs of all types of urban gardener and home jungle enthusiast.

Whether you’re a seasoned landscape artist looking for specialty plants; an enthusiastic novice creating your first garden; or you simply want to brighten up your home or find an exceptional gift for someone special, we guarantee to help. Shop Houseplants Shop Indoor Pots Shop Garden Plants Shop Garden Pots & Accessories

Contact info

4.8

Excellent

TrustScore 5 out of 5

681 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(681)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service, great quality.

I have visited the Nunhead gardener so I trusted the quality of their goods. I ordered a lemon tree for the birth of my grandson, it was delivered the next day. My son and his wife were very pleased with the gift.
The service was excellent, the delivery on time. I highly recommend.
Josie ( Rome)

January 30, 2025
Rated 5 out of 5 stars

GEM….I’ve visited this amazing spot…

GEM….I’ve visited this amazing spot twice now.

On my second trip here I brought along my brother to go plant gift shopping for his belated birthday present.

The vibes were just perfect and had awaken all my senses, such a relaxing beaming chilled atmosphere. The service was outstanding, the knowledge and passion came naturally from the friendly team was very welcoming and insightful.
It’s was so needed, I love plants and really want to ensure I can take care of my green bundles of happiness in my warm dry apartment!!!

Highly recommended spot, for all levels of urban gardeners

January 28, 2025
Rated 5 out of 5 stars

Welcoming and helpful

I always get help and advice from the friendly staff at the Nunhead Gardener. The quality is great and it is just a lovely place to go to and get inspiration both for your garden and inside spaces.

December 13, 2024
Rated 5 out of 5 stars

Amazing costumer service

Amazing costumer service! The staff took so much time just to advise me which plant to get for a present. Had so much knowledge about each of them and was able to find one that my friend loved for his birthday!

January 17, 2025
Rated 2 out of 5 stars

Damaged Pot

I was really disappointed when I came home and found that one of my pots that I bought from your shop was chipped and damaged.

January 26, 2025
Rated 5 out of 5 stars

Such a pretty place

This shop has all sorts of plants and flowers, their own soaps and perfumes, even plates and bowls that look like fairies made them. Everything is very cute and pretty. I bought a mandrake tree for my boyfriend in a very pretty pot. Love this place!!!

January 19, 2025
Rated 1 out of 5 stars

Digital gift card

The digital gift card bought as a birthday present did not arrive. After a long phone call and a wait it was resolved. Not clever.

January 25, 2025
Rated 5 out of 5 stars

Great service.

Being in the U.S. and trying to send something to relatives in the UK can be challenging. But your ease of ordering, responsive website and quick delivery made it a pleasure. Thank you.

January 22, 2025

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