The One Glove Reviews 995

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 430 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and durability of the products, with many noting that the gloves are the best on the market and last longer than other brands. The customer service is frequently highlighted as exceptional, with staff members receiving specific commendation for their helpfulness, efficiency, and understanding approach. Reviewers appreciate the quick response times and the prompt resolution of issues, even during busy periods like Black Friday or over weekends. However, some customers also noted dissatisfaction with the product's durability, reporting that gloves tore or were damaged after minimal use. A few other people also felt that the packaging of the gloves was problematic, with protective film being difficult to remove and causing damage.

What people talk about most

Product

Users describe positive interactions with product, with many customers expressing satisfaction with the... See more

Customer service

Reviewers highlight positive aspects of customer service, with many describing it as outstanding, fantastic,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Quality

People report positive experiences with quality, with many reviewers praising the outstanding quality,... See more

Response time

Reviewers mention positive feedback about response times, with many customers praising the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Son has tried all the other big name gloves- latex lasting 4x longer, no need for sprays etc.in inclement weather, durability and performance second to none, as well as fit and style- by far the best... See more

Rated 5 out of 5 stars

We’ve used one glove for for over 8 years. My young lad does 4 sessions a week, plus a fake and plays at a good level. But that is hard going on gloves. A couple of times we’ve come away from wha... See more

Rated 5 out of 5 stars

One Glove have always provided excellent service and top quality products. When reordering this time I chose the wrong size and was late returning them. Shannon was an absolute star, gave full instruc... See more

Rated 5 out of 5 stars

I don't often, if ever, write reviews. However, I felt it necessary in this instance to say how wonderful the customer service was at One Glove. Despite Royal Mail messing up our return package and my... See more


Company details

  1. Soccer Store

Written by the company

With every single glove on offer worn by professional goalkeepers from the Conference all the way up to the Premier League you are guaranteed a quality mitt that has stood the test of time for over a decade - when you choose "ONE" you make the right choice, you make the professional's choice. Not only did we pioneer such quality and accessibility, we delivered. And we continue to deliver more than a decade later. We are the original alternative, we are The One Glove.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

995 reviews

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Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

One glove have been great with service…

One glove have been great with service and communication, my daugther is always keen to see what one glove have coming out, with the glove she started in fingersaver and the glove have provided with the confidence to move on from them in just 2 years. She like to experiment with them and with the range of cuts and colours is ideal for that.

April 1, 2026
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Rated 5 out of 5 stars

Excellent service

Shannon was very helpful I felt anxious about my delivery and that the personalisation wasn’t going to be done in time and she reassured me personally made sure that the parcel will come before I needed it. She was polite and understanding and the service she provided was more than satisfactory she did

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service. Very slight error on my order but dealt with super quickly and with great customer service.
I would 100% use them again!

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Top quality and top customer service

These are my 5th pair of gloves from one glove, never fault any of the gloves I have had in the past 2 years ordered a new pair Sunday night had a small defect on my new set of gloves so they sent out a new pair straight away top customer service. Highly recommend

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service 5 Stars

We have been ordering with One Glove for years and only recently had to speak with Customer Support (I dealt with Shannon) and the service was second to none! Couldn’t not fault. Friendly, helpful and quick to respond!

March 23, 2026
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Rated 5 out of 5 stars

Great Customer Service

We had an issue with stitching one of the gloves we purchased from One Glove and after emailing customer service the issue was resolved and a new pair of gloves on the way for my son in no time. Fantastic communication and speed of reply.

We have been purchasing One Glove for 2 years and will continue to purchase for many more.

March 24, 2026
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Rated 5 out of 5 stars

Amazing service

Amazing service, stitching on daughters gloves came apart after 7 games. Sent photos and order number (item bought for xmas but started use in january), was issued a gift card for the total amount paid for the gloves the day after sending an email. Lovely lady called Shannon, very helpful and lovely customer service!!

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

We purchased the wrong size by mistake…

We purchased the wrong size by mistake & I contacted the company via Facebook to ask for guidance.
A member of staff named Shannon responded to my query & I have to say she was so very helpful & professional, she was very prompt in responding & very helpful with fantastic customer service skills & great knowledge of the products.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Bought a pair of these gloves for both…

Bought a pair of these gloves for both my children aged 8 and 13 and they both absolutely love them, both have said they are the best gloves they've ever had! The fit is perfect and feels natural and they said they have full use of thier fingers when some gloves can be restricting. My 13 year old said the grip is fantastic, way better than other brands he has used in the past and he rates these gloves 11 out of 10 and will definitely be sticking with One Glove in the future!!

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

Replaced Gloves Quickly

My gloves had a stitch tear in the first two weeks but OGC offered to replace them free of charge. Always had good experiences with these gloves otherwise

March 18, 2026
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Rated 5 out of 5 stars

Highly recommend The one Glove company! Amazing customer service

I ordered the wrong size for my son (7.5) and it was too big by the length of my thumb nail so I am having to return them and buy a different size. I would just like to say Shannon in customer service (via facebook messenger) has been such a massive help with things from how to return them (you don’t have to use their courier Evri and can return myself) all the way to getting a full refund and then the correct size I need for him. Absolute star she’s been. Definitely will use them again! When we got the gloves they felt amazing so very looking forward to getting a new pair!

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Help team

I had a problem and I got a text from the help team almost instantly.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

recent purchase

I recently purchased a pair a gloves which needed to be returned due to unforeseen circumstances. The team within the support department at one glove were extremely helpful and supportive to this situation. They were able to provide a solution that did not impact my performance nor my comfort or game timeline. Big thanks to Shannon and the whole one glove family. I look forward to many more great experiences together.

March 17, 2026
Unprompted review
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