The One Glove Reviews 

1,043
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 438 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and performance of the products, with many stating that the gloves are the best they've worn, offering excellent grip and durability. The customer service is frequently highlighted as exceptional, with staff members being particularly helpful, efficient, and responsive. Reviewers appreciate the quick response times and the personalized approach to resolving issues, often leading to prompt replacements or exchanges. However, some customers experienced issues with product durability, reporting that gloves ripped after minimal use or had manufacturing defects. A few also noted difficulties with the packaging, specifically the protective film being hard to remove and damaging the gloves. Some people were dissatisfied with the customer service response to these issues, feeling their concerns were dismissed or that replacements were refused.

What people talk about most

Product

Customers consistently note positive experiences with the product, with many reviewers highlighting the... See more

Customer service

Reviewers consistently express high satisfaction with customer service, often describing it as excellent,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the excellent grip, perfect... See more

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, professionalism, and... See more

Response time

People report positive experiences with response times, with many reviewers praising the quick and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Son has tried all the other big name gloves- latex lasting 4x longer, no need for sprays etc.in inclement weather, durability and performance second to none, as well as fit and style- by far the best... See more

Rated 5 out of 5 stars

Ordering was simple, delivery was fast. I did unfortunately find a small issue with one of the gloves however oneglove customer service was excellent and promptly swapped them out so I didn't lose a... See more

Rated 5 out of 5 stars

One Glove have always provided excellent service and top quality products. When reordering this time I chose the wrong size and was late returning them. Shannon was an absolute star, gave full instruc... See more

Rated 5 out of 5 stars

We got my son a new pair of gloves for Christmas which unfortunately were too big. OG were brilliant and arranged for us to exchange them. Very simple process. Unfortunately EVRI lost the parcel so OG... See more


Company details

  1. Soccer Store

Written by the company

With every single glove on offer worn by professional goalkeepers from the Conference all the way up to the Premier League you are guaranteed a quality mitt that has stood the test of time for over a decade - when you choose "ONE" you make the right choice, you make the professional's choice. Not only did we pioneer such quality and accessibility, we delivered. And we continue to deliver more than a decade later. We are the original alternative, we are The One Glove.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,043)

430 reviews in the last 12 months

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Rated 1 out of 5 stars

So disappointed in these gloves

So disappointed in these gloves. After one match, they are already ripped. After contacting one glove, they will not replace them. After paying £45, that’s one expensive match!

May 10, 2026
Unprompted review
The One Glove logo

Reply from The One Glove

Hi Kirsty,

I’m sorry to hear you still feel disappointed with the gloves and our response.

I do however feel it’s important to clarify that the gloves shown in the images were not ripped or structurally damaged. The photos provided showed latex abrasion and surface wear to the palm area, which is normal wear associated with high-performance goalkeeper latex, particularly after contact with abrasive playing surfaces.

There was no manufacturing defect visible in the images reviewed.

As explained previously, goalkeeper latex is an organic natural material that must be soft to maximise grip performance, which unfortunately also means visible wear can occur very quickly depending on the playing surface and contact during use, sometimes even from the first session.

Having reviewed the images provided, the gloves remain in very good overall condition with plenty of usable latex remaining, which is why we were unable to class this as a fault replacement case.

We absolutely appreciate that this may not have been the outcome you were hoping for, however the advice provided was based on the condition of the gloves and the normal characteristics of high-performance goalkeeper latex.

Best regards,

Team ONE

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Rated 5 out of 5 stars

Great gloves and at a very reasonable…

Great gloves and at a very reasonable price too! My son has had several pairs and they are now the OG1 is his go to Glove.
Customer service has been fantastic. Had an issue with one pair and the problem was resolved very quickly and efficiently by Shannon in the customer service department.
We will definitely continue to use One Glove.
Thank you

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Used the One Glove company for a good…

Used the One Glove company for a good few years now for my daughter’s gloves and I wouldn’t change to any other brand. Quality of products, level of service and prices are all first class.
Just claimed my free pair of gloves through my loyalty points and the team couldn’t have been more helpful. Thanks Again!

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

The customer services team were brilliant

The customer services team were brilliant in assisting me with picking the correct size gloves for my daughter. They responded to my enquiry the same day and within two days my enquiry was completed. Thank you

April 21, 2026
Unprompted review
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Rated 5 out of 5 stars

Great goal keeper gloves and great service

My son loves these goal keeper gloves. We've just ordered our third pair. The other thing that sets this business apart is the customer service (once you get past the bot). I've dealt with Shannon (a real person) a couple of times now, and she has been very helpful. Courteous, friendly and resolved my issues immediately. The website could be a little easier to use - lose the repeated pop ups. But I genuinely can't fault the product or the customer service!

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Had a slight issue with a garment

Had a slight issue with a garment over the weekend after I’d sent an email I got a response first thing Monday morning asking for some more details which I sent and within the hour the issue was rectified
Absolutely amazing customer service
Thanks so much

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service support.

I had a great experience thanks to your quick response and helpful customer service. My issue was handled promptly, and I really appreciated how easy and hassle-free the replacement process was. Being able to keep the damaged gloves while a new pair was sent out made things even more convenient.
You’re doing a great job with communication and putting customers first, which really stands out. The only small suggestion would be to continue improving quality checks before dispatch to help avoid damaged items in the future. Overall, I’m very impressed with the service.

April 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Absolutely essential site for goalkeepers!

Absolutely essential for goalkeepers!! Love the site, always great offers and they have loyalty points to earn free gloves. My son is 12 and all his friends play in One Gloves. Good prices, customer service staff are fab especially Shannon! Loads of accessories and quick delivery. So glad we were recommended to try them..thanks!!!

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

No other gloves but one glove

From purchasing the gloves to receiving and using the gloves, the experience has been great. My son has been using one glove for the last 5 years and will not use any other gloves. I purchase off goal keepers anonymous and one glove and the service from both companies has been excellent and help from both customer services has been extremely helpful. They gave express delivery in time for a tournament in Barcelona. The gloves themselves fit perfectly and don't annoy him on the wrist like other gloves. They are not bulky and the grip is the best he has seen.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

My expirence has been great overall.The…

My expirence has been great overall.The gloves fell high quality and the grip is good in any condition.The fit is comftarble and secure and you can tell a lot of attention went into the design.I would defently recomend these to other goalies.

April 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Had issue with a pair of gloves…

Had issue with a pair of gloves regarding stitching coming apart on palm on a pair of gloves purchased for Christmas.
After sending a email regarding the issue, a email with credit voucher was issued within 12 hours of sending the email.
Also ordered another set of gloves and received them in under 30 hours from purchase. (Delivery from Brisbane and delivered to Sydney)
Cannot ask for any better service.
Well done One Glove 🧤 Australia.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great gloves…

Son has tried all the other big name gloves- latex lasting 4x longer, no need for sprays etc.in inclement weather, durability and performance second to none, as well as fit and style- by far the best glove he's worn, and he's gone through a fair few pairs- best gloves on market.

April 9, 2026
Unprompted review
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Rated 5 out of 5 stars

My goalkeeper won’t wear any other…

My goalkeeper won’t wear any other gloves, he’s had over 11 pairs (loves to have his gloves matching his boots). So as you can imagine I’ve been using One Glove for a while now and honestly couldn’t be more impressed. The quality of their goalkeeping gloves is outstanding, they feel premium, offer excellent grip and have proven to be incredibly durable even with regular use.

What really sets them apart though, is their attention to detail and consistency. Every pair I’ve bought has performed at a high level, giving my goalkeeper son impeccable confidence every time he steps onto the pitch.

On top of that their customer service is absolutely top-tier. They’re responsive, helpful and genuinely care about their customers which makes the whole experience even better.

If you’re looking for high-quality, reliable goalkeeping gear backed by a brand that truly values its customers, I highly recommend One Glove.

Easily a 5-star experience.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Top-Quality Gloves and Outstanding Customer Service!

We’ve always bought my son’s goalkeeper gloves from The One Glove, there’s simply no better option in our opinion when it comes to quality, durability & affordability!

I recently placed an order but accidentally selected the wrong size. I got in touch straight away and Kallie quickly amended the order before it was dispatched. That’s customer service at its finest, thank you!

April 8, 2026
Unprompted review

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