The One Glove Reviews 

1,050
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 439 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, with many highlighting the excellent grip and comfortable fit of the gloves, often considering them the best on the market. The customer service team receives widespread acclaim for being exceptionally helpful, responsive, and efficient, often resolving issues quickly and going above and beyond to ensure satisfaction. However, some customers also noted significant issues with product durability, reporting that gloves deteriorated or ripped after very little use or even during the first match. Furthermore, a few people experienced unhelpful customer service when trying to address these quality concerns, with claims of refusal to replace or refund, and dismissive responses regarding product faults.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers highlighting the excellent grip,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting it as excellent,... See more

Quality

People report positive experiences with quality, consistently praising the excellent grip, comfortable fit,... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their helpfulness, efficiency, and... See more

Response time

Reviewers express high satisfaction with the response times, often highlighting prompt and personalized... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Son has tried all the other big name gloves- latex lasting 4x longer, no need for sprays etc.in inclement weather, durability and performance second to none, as well as fit and style- by far the best... See more

Rated 5 out of 5 stars

One Glove have always provided excellent service and top quality products. When reordering this time I chose the wrong size and was late returning them. Shannon was an absolute star, gave full instruc... See more

Rated 5 out of 5 stars

We got my son a new pair of gloves for Christmas which unfortunately were too big. OG were brilliant and arranged for us to exchange them. Very simple process. Unfortunately EVRI lost the parcel so OG... See more

Rated 5 out of 5 stars

Initially a little disappointed by a slow reaction just after Xmas , not surprising really. The portal page was not appropriate as we wanted to exchange for a difference size, not a refund. The size... See more


Company details

  1. Soccer Store

Written by the company

With every single glove on offer worn by professional goalkeepers from the Conference all the way up to the Premier League you are guaranteed a quality mitt that has stood the test of time for over a decade - when you choose "ONE" you make the right choice, you make the professional's choice. Not only did we pioneer such quality and accessibility, we delivered. And we continue to deliver more than a decade later. We are the original alternative, we are The One Glove.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,050)

437 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had issue with a pair of gloves…

Had issue with a pair of gloves regarding stitching coming apart on palm on a pair of gloves purchased for Christmas.
After sending a email regarding the issue, a email with credit voucher was issued within 12 hours of sending the email.
Also ordered another set of gloves and received them in under 30 hours from purchase. (Delivery from Brisbane and delivered to Sydney)
Cannot ask for any better service.
Well done One Glove 🧤 Australia.

April 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Great gloves…

Son has tried all the other big name gloves- latex lasting 4x longer, no need for sprays etc.in inclement weather, durability and performance second to none, as well as fit and style- by far the best glove he's worn, and he's gone through a fair few pairs- best gloves on market.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

My goalkeeper won’t wear any other…

My goalkeeper won’t wear any other gloves, he’s had over 11 pairs (loves to have his gloves matching his boots). So as you can imagine I’ve been using One Glove for a while now and honestly couldn’t be more impressed. The quality of their goalkeeping gloves is outstanding, they feel premium, offer excellent grip and have proven to be incredibly durable even with regular use.

What really sets them apart though, is their attention to detail and consistency. Every pair I’ve bought has performed at a high level, giving my goalkeeper son impeccable confidence every time he steps onto the pitch.

On top of that their customer service is absolutely top-tier. They’re responsive, helpful and genuinely care about their customers which makes the whole experience even better.

If you’re looking for high-quality, reliable goalkeeping gear backed by a brand that truly values its customers, I highly recommend One Glove.

Easily a 5-star experience.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Top-Quality Gloves and Outstanding Customer Service!

We’ve always bought my son’s goalkeeper gloves from The One Glove, there’s simply no better option in our opinion when it comes to quality, durability & affordability!

I recently placed an order but accidentally selected the wrong size. I got in touch straight away and Kallie quickly amended the order before it was dispatched. That’s customer service at its finest, thank you!

April 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Faultless

Firstly. The product is amazing. One gloves are second to none (I should know I’ve played in goal for almost 40 seasons).

I had to get in touch with customer services, they responded within minutes both times. Absolutely superb service & products. Look no further.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Football goalkeeper gloves

The first time I have used this company and will definitely order from them again. My experience was brilliant, communication great and my grandson loves his new gloves. Initially I thought I’d ordered him the wrong gloves, was able to cancel immediately and received a refund and then reordered. Such a helpful, professional company

March 31, 2026
Unprompted review
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Rated 5 out of 5 stars

Had an issue with gloves that was my…

Had an issue with gloves that was my fault really. Kallie resolved this and above and beyond to help me. Was my son's birthday present as well which made the effort even more appreciated. Customer for life now thank you again so much

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

My young goal keeper loves OG

My young goal keeper loves OG. We’ve tried other gloves and nothing beats the grip and glove feel for him. The glove wash is also fantastic and their point system when you make an account is awesome, he’s on his 5th pair and these were free because of it! Customer service has been on point with anything we’ve needed as well, OG is the best in all aspects

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

One glove have been great with service…

One glove have been great with service and communication, my daugther is always keen to see what one glove have coming out, with the glove she started in fingersaver and the glove have provided with the confidence to move on from them in just 2 years. She like to experiment with them and with the range of cuts and colours is ideal for that.

April 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Shannon was very helpful I felt anxious about my delivery and that the personalisation wasn’t going to be done in time and she reassured me personally made sure that the parcel will come before I needed it. She was polite and understanding and the service she provided was more than satisfactory she did

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service. Very slight error on my order but dealt with super quickly and with great customer service.
I would 100% use them again!

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Top quality and top customer service

These are my 5th pair of gloves from one glove, never fault any of the gloves I have had in the past 2 years ordered a new pair Sunday night had a small defect on my new set of gloves so they sent out a new pair straight away top customer service. Highly recommend

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service 5 Stars

We have been ordering with One Glove for years and only recently had to speak with Customer Support (I dealt with Shannon) and the service was second to none! Couldn’t not fault. Friendly, helpful and quick to respond!

March 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Customer Service

We had an issue with stitching one of the gloves we purchased from One Glove and after emailing customer service the issue was resolved and a new pair of gloves on the way for my son in no time. Fantastic communication and speed of reply.

We have been purchasing One Glove for 2 years and will continue to purchase for many more.

March 24, 2026
Unprompted review

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